Account manager work from home jobs in Hastings, NE

 ...finish; Help customers by identifying their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it... 

 ...Answer user questions over chat, email, and phone; Handle user account requests, including application processing, card disputes, missing...  ...suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles... 

[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately...

 ...-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer...  ...support via live chat, addressing inquiries related to account management and financial transactions; Expertly resolve Pick'em and Draft... 

 ..., making sure members understand and select appropriate health plans and other steps; Assist members with issues around their care journey - whether it's finding a provider, helping with claims issues, or referring them to expert clinical care managers...Hiring Fast... 

 ...to talk with Rocket Money's members; Provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues; Escalate technical issues to the engineering team and communicate solutions to members; Draft support... 

 ...and address basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication...... 

 ...coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage incoming customer inquiries and perform root...  ...of customer interactions, process customer accounts and file documents; Take the extra mile to engage... 

 ...response and resolution times, customer satisfaction, and feedback management); Draft and improve customer-facing and internal support...  ...AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to... 

 ...improving the customer experience infrastructure; Help develop and improve company processes and internal efficiency; Review patient check-in's and escalate to the medical team if needed; Work with the Medical Team to get new customer prescriptions approved...Hiring Fast... 

 ...needs in a professional, customer-centric manner; Receive a high volume of inbound/outbound calls related to order placement, refunds, account questions, digital platform questions, billing, cancellations, and related inquiries; Resolve customer requests via phone, email or... 

[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...

[Customer Support / Fully Remote] - Anywhere in U.S. / Up to $30 per hour / Medical, dental & vision / 401k - As a Customer Service Rep you'll: Learn the basics of insurance and the student health insurance products serviced at Wellfleet; Learn to navigate the LuminX claim...

[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...

[Call Center / Fully Remote] - Anywhere in U.S. / $45,760 per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Handle various types of incoming inquiries, via telephone from clients, regarding insurance products; Answer an average of 45-5...

[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Create spreadsheets to track important client information and orders; Transfer data from hard copy to a digital database; Update client information in a database; Organize...

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...

 ...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast... 

 ...talking about the company; Dive into online conversations, answer questions, and support their community of creators and VIP fans; Help manage the day-to-day of a startup to keep things running smoothly; Gather feedback from users and share insights with the founding team... 

 ...communications; Process transactions for materials and subscription offerings; Ensure accurate, timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions throughout the customer journey...Hiring Fast...