Search Results: 213 vacancies
...kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and update all stages of a leave; Act responsively, accurately, and with attention to detail in a considerate and...
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...collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; Manage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse; Document and convey all claim escalations...
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...Answer user questions over chat, email, and phone; Handle user account requests, including application processing, card disputes, missing... ...suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles...
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...finish; Help customers by identifying their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it...
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..., making sure members understand and select appropriate health plans and other steps; Assist members with issues around their care journey - whether it's finding a provider, helping with claims issues, or referring them to expert clinical care managers...Hiring Fast...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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...coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage incoming customer inquiries and perform root... ...of customer interactions, process customer accounts and file documents; Take the extra mile to engage...
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...-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer... ...support via live chat, addressing inquiries related to account management and financial transactions; Expertly resolve Pick'em and Draft...
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[Customer Support / Fully Remote] - Anywhere in U.S. / Up to $30 per hour / Medical, dental & vision / 401k - As a Customer Service Rep you'll: Learn the basics of insurance and the student health insurance products serviced at Wellfleet; Learn to navigate the LuminX claim...
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...talking about the company; Dive into online conversations, answer questions, and support their community of creators and VIP fans; Help manage the day-to-day of a startup to keep things running smoothly; Gather feedback from users and share insights with the founding team...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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...response and resolution times, customer satisfaction, and feedback management); Draft and improve customer-facing and internal support... ...AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...
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...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast...
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...communications; Process transactions for materials and subscription offerings; Ensure accurate, timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions throughout the customer journey...Hiring Fast...
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[Customer Service / Fully Remote] - Anywhere in U.S. / $20-hr - As a Chat Brand Rep you'll: Assist customers via chat; Engage and inspire dedicated golfers with Titleist brand and product knowledge; Explain concepts at customer's knowledge level; Compare and analyze competitor...
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[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Create spreadsheets to track important client information and orders; Transfer data from hard copy to a digital database; Update client information in a database; Organize...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers...
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