Average salary: $31,104 /yearly

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  • Customer Experience Specialist I

    $20 - $24 per hour

     ...Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan... 
    Suggested
    Hourly pay
    Local area

    SolomonEdwards

    Des Moines, IA
    4 days ago

  • Customer Service Representative (Pharr TX or Brownsville TX area) Remote

    $16 per hour

     ...channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking...  ...sources, or more senior staff. - Experience in a call center environment highly preferred - Must Be a US Citizen - This position... 
    Suggested
    Remote job
    Permanent employment
    Full time
    Contract work
    Live in

    Maximus

    Clinton, IA
    2 days ago

  • Customer Service Representative

    $15 per hour

     ...Responsibilities and Duties – Your Day-to-Day ~ Handle inbound and outbound calls to assist customers with service-related inquiries ~...  ...Make a Difference High school diploma or equivalent Call center experience Strong communication skills, both verbal and... 
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    Contract work
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    Immediate start
    Shift work

    Resource Employment Solutions

    Davenport, IA
    2 days ago

  • Remote Call Center Sales Representative (IA, WI and TX only)

    $12 per hour

     ...Humach is a fast-growing, industry pioneer in the ****@*****.*** contact center and digital agent /AI industry, focusing on customer sales and...  ...customer. Humach is now accepting applications for remote call center sales representatives. Individuals will call businesses to... 
    Suggested
    Hourly pay
    Work at office
    Local area
    Remote work
    Work from home
    Home office
    Flexible hours

    Humach

    Dubuque, IA
    13 hours ago

  • Remote Call Center Sales Representative

     ...POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO)... 
    Suggested
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    MCI Careers

    Iowa City, IA
    1 day ago

  • Associate Service Desk Technician Tier I (SCA - Shift 1)

    $47.5k

     ...performance metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). Stay...  ...preferred. Minimum 1 year of technical support, help desk, or call center experience (or relevant degree/certification in lieu of... 
    Suggested
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work

    New Hampshire Staffing

    Des Moines, IA
    3 days ago

  • Remote Insurance Customer Service Representative (Unlicensed)

     ...POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO)... 
    Suggested
    Full time
    Contract work
    Temporary work
    Work experience placement
    Casual work
    Work at office
    Local area
    Remote work

    MCI Careers

    Iowa City, IA
    2 days ago

  • Bilingual Customer Service/Collections Representative - HVC CF

    $15 - $16 per hour

     ...adherence and compliance expectations ~ Meet productivity and call quality standards as set by the company ~ Problem solving skills...  ...Training: CBE provides 3 weeks of paid training, no call center experience necessary! Day shift available for full-time work... 
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    Hourly pay
    Full time
    Part time
    Work at office
    Local area
    Immediate start
    Flexible hours
    Night shift
    Day shift
    Weekday work

    CBE Companies

    Cedar Falls, IA
    2 days ago

  • Senior account resolution representative

     ...delinquency and obtaining payment commitment by placing outbound calls which are no routine and require deviation from standard screens...  ...in structured but flexible, adaptable and changing, call center environment. Knowledge and understanding of FDR (First Data Resources... 
    Suggested
    Work experience placement
    Immediate start
    Work from home
    Home office
    Monday to Friday
    Flexible hours

    Wells Fargo

    West Des Moines, IA
    1 day ago

  • Business Development Call Agent

     ...Business Development Center (BDC) Call Agent DeYarman Ford- Indianola, IA 50125 DeYarman Ford is seeking experienced, motivated, and energetic team players to join our BDC team as a Call Agent. Overall, we have been in business for well over 50 years and have developed... 
    Suggested
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    Local area
    Flexible hours

    DeYarman Ford Indianola

    Indianola, IA
    1 day ago

  • Remote Technical Support Representative

     ...Technical Support Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing... 
    Suggested
    Work at office
    Local area
    Remote work
    Work from home

    MCI

    Des Moines, IA
    2 days ago

  • Bilingual Customer Service Representative

     ...Not Limited To Handle inbound and outbound customer service calls with our clients placing their meal order Address questions,...  ...Preferred Skills And Experience ~1 year of previous call center experience Physical Requirements Repetitive motions... 
    Suggested
    Weekly pay
    Work at office
    Monday to Friday

    Mom's Meals

    Des Moines, IA
    2 days ago

  • Customer Care Manager

     ...Manager is responsible for the day-to-day operations of a contact center for Mom’s Meals. This role will directly manage 6-9 supervisors,...  ...Responsibilities may include, but not limited to Monitor Call Center productivity to ensure successful attainment of department... 
    Suggested
    Hourly pay
    Temporary work
    Work at office

    Mom's Meals, a PurFoods Company

    Des Moines, IA
    29 days ago

  • Senior Service Coordinator | Remote US

    $59k - $85.1k

     ...missing instruments reports. Collaborate with the distribution center, warehouses, internal departments such as Sales, Asset...  ...business partners are required. ONE MD Service and Repair, SAP or Call Center Infrastructure knowledge is highly preferred. Proficient... 
    Suggested
    Remote job
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area

    Johnson & Johnson

    Clinton, IA
    1 day ago

  • DRP Service Center Specialist

    $15 - $21 per hour

     ...Best Workplaces in Financial Services & Insurance DRP Service Center Specialist PRIMARY PURPOSE : To assist customer service...  ...internal and external customers' requirements. Directs customer calls to the appropriate person. Contributes to achieving client driven... 
    Suggested
    Hourly pay
    Work at office
    Local area
    Flexible hours

    Sedgwick

    Des Moines, IA
    1 day ago

  • Executive Customer Specialist

    $19.23 per hour

     ...before final acceptance of their application What We're Looking For: High School Diploma or GED Required Must have previous Call Center or Customer Relations experience (applicable to internal candidates) Prior call center and customer service experience... 
    Hourly pay
    Work at office
    Worldwide

    The Hertz Corporation

    Des Moines, IA
    4 days ago

  • Customer Service Representative

     ...of our team members are valued and appreciated. Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm....  ...Experience Prior customer service experience Medical or call center experience is a plus Full-Time Benefits - Most benefits... 
    Full time
    Seasonal work
    Night shift

    Access Dubuque

    Dubuque, IA
    1 day ago

  • Customer Service Rep

     ...experience. Essential Duties & Responsibilities: Answer incoming calls, identify the nature of inquiries. Research solutions using...  ...operation to one with corporate headquarters and sales call center located in South Windsor, Connecticut and a manufacturing and... 
    Full time
    Seasonal work
    Shift work
    Night shift
    Day shift

    Access Dubuque

    Dubuque, IA
    2 days ago

  • Representative, Pharmacy

    $16.63 - $24.02 per hour

     ...Pharmacy Call Center Representative Provides customer service support for inbound/outbound pharmacy calls from members, providers, and pharmacies. Contributes to overarching pharmacy strategy for optimization of medication related health care outcomes, and quality cost... 
    Hourly pay
    Work experience placement
    Work at office
    Shift work

    Idaho Staffing

    Sioux City, IA
    2 days ago

  • Temporary Hurricane Contact Center Agent

     ...POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO)... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Shift work

    MCI Careers

    Iowa City, IA
    2 days ago

  • Field Medical Director, Interventional Cardiology (Remote)

    $120 - $140 per hour

     ...expedited appeals. Discusses determinations (peer to peer phone calls) with requesting physicians or ordering providers, when...  ...High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet... 
    Full time
    Part time
    Work at office
    Immediate start
    Remote work
    Flexible hours

    Evolent

    Des Moines, IA
    4 days ago

  • Field Medical Director - Vascular Surgery

    $130 - $140 per hour

     ...matter expert. Discusses determinations (peer to peer phone calls) with requesting physicians or ordering providers, when available...  ...High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet... 
    Work at office
    Immediate start

    Evolent

    Des Moines, IA
    3 days ago

  • Field Medical Director, Pain Management

    $105 - $110 per hour

     ...matter expert. Discusses determinations (peer to peer phone calls) with requesting physicians or ordering providers, when available...  ...High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet... 
    Work at office
    Immediate start

    Evolent

    Des Moines, IA
    4 days ago

  • Field Medical Director, Oncology

    $120 - $130 per hour

     ...-based care models that prioritize clinical excellence, patient-centered outcomes, and system-wide impact. This role offers the opportunity...  ...: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet... 
    Work at office
    Immediate start

    Evolent

    Des Moines, IA
    2 days ago

  • Supervisor, Support Center Operations - Remote (Bilingual Spanish) PST Hours

    $45.39k - $84.09k

     ...providers, government agencies, business partners, and general public. Achieves individual performance goals as it relates to call center objectives. Demonstrates personal responsibility and accountability and leads by example through individual performance. Support... 
    Work experience placement
    Remote work

    Molina Healthcare

    Iowa City, IA
    1 day ago

  • Material Logistic Coordinator

    $21.2 - $26.5 per hour

     ...issues with shipments for both vendors and customers. Initiate calls to customers to set up deliveries, advise shipment delays and/or...  ...exceed service and operational goals established for the call center, including productivity, quality, and timeliness goals. Collaborate... 
    Temporary work
    Work experience placement
    Work at office
    Overseas

    Arkansas Staffing

    Des Moines, IA
    1 day ago

  • Sr. Service Advocate

    $18.5 - $42.35 per hour

     ...during assessment Accurately and consistently documents each call in the member's electronic record, thoroughly completing required...  ...of experience in customer service, healthcare and/or a call center Demonstrated organizational skills, including effective verbal... 
    Hourly pay
    Full time
    Local area
    Remote work
    Flexible hours

    CVS Health

    Des Moines, IA
    3 days ago

  • Early Morning Dispatch

    $12.1 - $16.1 per hour

     ...POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO)... 
    Full time
    Contract work
    Temporary work
    Part time
    Casual work
    Work at office
    Local area
    Remote work
    Night shift
    Early shift

    Mass Markets

    Iowa City, IA
    4 days ago

  • Grievances & Appeals Representative

    $43k - $56.2k

     ...continuously improving consumer experiences Preferred Qualifications ~ Associate's or Bachelor's Degree ~ Previous inbound call center or related customer service experience ~1 - 3 years of grievance and appeals experience ~ Previous experience processing... 
    Full time
    Temporary work
    Apprenticeship
    Remote work
    Monday to Friday
    Flexible hours

    Humana, Inc.

    Des Moines, IA
    3 days ago

  • Bilingual (Spanish) Customer Service Representative

     ...excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned. Communication provide feedback on support... 
    Full time
    Immediate start
    Remote work

    Aureon Contact Center

    Cedar Rapids, IA
    21 hours ago