Customer support analyst jobs in Springfield, IL

 ...Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing... 

 ...and Responsibilities: Works independently and in conjunction with other Readers Advisors to provide telephone and in-person customer service for TBBS by answering questions pertaining to the reading and informational needs of print-disabled patrons, especially children... 

 ...Overview Waypoints client is seeking a highly skilled JIRA Support Analyst who thrives in structured environments where accuracy,...  ...and Release Train Management (RTM) processes to support the customer. This role applies process improvement and governance methodologies... 

A leading healthcare services company in Springfield is seeking a seasoned candidate to enhance digital employee experience capabilities. The ideal applicant will have significant experience in designing and implementing initiatives aimed at improving employee satisfaction...

 ...applications in a secure and highly available cloud environment. Customers can self-service provision virtual machines alongside bare...  ...shift to help address service issues, and respond to customer support escalations. #LI-AH4 Disclaimer: Certain US customer... 

 ...caring community and help us put health first The Help Desk Support Technician 2 provides support to end users for computer,...  ..., access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents and fulfil... 

 ...IT Infrastructure and Support Manager - Hybrid Role Trigo Quality Solutions Peoria, IL Overall Purpose The IT Infrastructure...  ...Reactive Resilient to pressure Rigorous Customer focus Client oriented Reliable & trustworthy Flexible... 

 ...responsible for the overall administration and oversight of sales support activities for the sales office. The individual could perform...  ...of work product deliverables, including educating external customers on simplified submission processes; identifying and implementing... 

 ...Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Primarily supports TAC and MI Service with the management, execution, and administration of operational, billable... 

 ...Technical Support Analyst Req number: R6911 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We... 

 ...Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements...  ...is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This... 

 ...Epic Beaker AP Support Analyst (Clinical Application Analyst) Anywhere Type: Contract Category: IT Admin Industry: Healthcare Workplace Type: Remote Reference ID: JN -012026-104894 Date Posted: 01/05/2026 Shortcut: Description... 

 ...providing the best in cloud services that meet the needs of our customers, who are tackling some of the world's biggest challenges....  ...conferences, meetups, or via articles. Working with, and supporting customers/users of the cloud service Design, develop, troubleshoot... 

 ...Security and Identity Product org builds cloud services that enable customers - Oracle teams and external users - to secure their data and...  ...offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and... 

 ...Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and...  ...large systems-planning efforts in the Child Support, Child Welfare, and Integrated...  ...skills and be comfortable working with customers. -Ability to multi-task with supervision... 

 ...Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education...  .... Demonstrated ability to work successfully with internal customers and external contacts is required. Demonstrates excellent... 

 ...and care Licensing Requirements Agents must be licensed in 6 states If not currently licensed, we provide guidance and support for completing state-mandatory pre-licensing courses Licensing and appointment timelines must be met promptly Compensation... 

 ...Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will...  ...the District Operation Coordinator and Operations Technical Analyst   ~ Maintain an inventory of district resources   ~ Track...