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- A leading eyewear company seeks a Customer Care Manager to oversee customer experience within lab operations. The role involves managing escalated customer issues, leading a team, and ensuring efficient production flow. Ideal candidates possess a Bachelor's degree in a...Suggested
- A global leader in vision care products is seeking a Customer Care Manager in Phoenix, Arizona. This role involves owning the customer experience within lab operations, serving as the escalation point for complex issues, and managing customer care agents. A bachelor's degree...Suggested
- ...Care Specialist to oversee daily operations of Work Zone programs. Responsibilities include monitoring customer queues, addressing escalated issues, and maintaining high customer service standards. Candidates should possess a High School Diploma, strong communication...SuggestedRemote job
$132.23k - $176.31k
...A leading technology company is seeking a Senior Manager for Customer Repair to lead a team focused on resolving network-related issues efficiently. This role will oversee performance management and drive continuous improvements while supporting both domestic and international...SuggestedRemote workLumen Inc
Phoenix, AZ3 days ago- A leading tech company seeks a BPO Manager in Phoenix to oversee outsourced operations for Global Escalations. This role demands 5+ years in BPO management, focusing on financial accuracy and operational excellence. You'll work closely with teams to drive automation, enhance...Suggested
- A leading HVAC company in Phoenix, Arizona is seeking a Support Team Lead to manage daily operations of the customer support team. The ideal candidate will have strong communication and leadership skills, along with experience in customer relationship management. Responsibilities...Suggested
$146k
About The Role We are looking for a high‑energy, detail‑oriented BPO Manager to lead the outsourced operations for our Global Escalations organization. In this role, you will be the primary point of contact for our BPO partners handling executive and media related inquiries...SuggestedFull timeWork experience placement$86.7k - $173.3k
...Validation Program Manager Nutrition Manufacturing Abbott is a global healthcare leader that helps people live more fully at all... ...regulatory requirements (cGMP, FDA, GAMP). Serve as the primary escalation point for validation deviations, nonconformances, and...SuggestedWorldwideAbbott
Casa Grande, AZ2 days ago- ...is responsible for providing operational excellence, financial management, team leadership and relationship management with all... ...relationship strategy. • Risk Management & Issue Resolution: Serves as escalation point for all project, financial, business development,...SuggestedFor subcontractorNight shift
JE Dunn Construction
Tucson, AZ5 days ago $75k - $85k
...Position District Manager Reports To: Regional Manager or Director of Property Operations FLSA Classification: Salaried, Exempt Position... ...bridge between onsite teams and Regional leadership; escalate issues appropriately when district-level support is insufficient...SuggestedFull timeWork at officeRemote workWork from homeHome office52Ten, LLC
Scottsdale, AZ5 days ago- ...Contract Manufacturing Category Manager I (Onsite) Scottsdale, Arizona, United States Join Axon and be a force for good. At... ...supplier performance with business goals Serve as the primary escalation point for supplier-related issues What You Bring ~...SuggestedContract workTemporary workWork at office3 days per week
Axon
Scottsdale, AZ2 days ago - ...of open source database solutions, Percona’s Technical Account Managers serve as a customer advocate and technical resource for a... ...updates, managing support issues and driving awareness for customer escalations. The Technical Account Manager will be a sounding board for...SuggestedWork at officeRemote workFlexible hours
percona
Phoenix, AZ5 days ago $85.49k - $121.39k
...At Landis+Gyr , we don't just manage energy-we lead the transformation toward a smarter and more sustainable energy future. With... ...applications, and back-end systems • Use standard case-management and escalation processes to secure additional support resources for...SuggestedWork at officeImmediate startRemote workLandis+Gyr
Phoenix, AZ1 day ago- ...Regional Maintenance Program Manager It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed... ...of work deviations, and recurring gaps. Support vendor escalations and serve as the first point of contact for critical maintenance...Suggested
Aligned Data Centers
Phoenix, AZ2 days ago - ...Operations Management Champion perfect safety, perfect quality. Drive operational metrics, turn time, on time delivery, past dues... ...Maintaining stocks of materials and consumables, communicate and escalate shortages and or out of stock items. Clear cross shift...SuggestedPermanent employmentShift workDay shift
Chromalloy
Phoenix, AZ2 days ago $120k - $126k
...Overview The Manager Principal Engineering Marketing leads the architecture, development, and delivery of digital marketing and web... ...processes, and organizational dynamics with ease Work independently, escalating complex or high‑impact issues Drive innovation to improve...Immediate startRemote workFlexible hoursUniversal Technical Institute
Phoenix, AZ5 days ago- ...This role ensures operational risk work for critical Technology Service Management platforms is planned, tracked, and delivered on time. This analyst owns the coordination, escalation, and reporting of risk driven tasks in support of three platforms (ServiceNow, Remedy...
Insight Global
Chandler, AZ3 days ago - ...Role We are looking for a New Product Development (NDP) Project Manager to join our Cardiac Research and Development (R&D) team. In... ...interpersonal and team performance issues within the team and escalates issues to business leaders, functional leaders, and decision makers...Immediate startVisa sponsorship
W. L. Gore & Associates
Phoenix, AZ5 days ago - ...Manager, Technical Services We are hiring for our April GeT Aboard Class! Kick off your career at ATG with a week designed to inspire... ...visibility into project status, risks, and resource needs. Escalate systemic issues that impact delivery, quality, or team performance...Full timeWork at officeFlexible hours
ATG
Phoenix, AZ5 days ago - ...and ongoing use of the Medallia platform and the Canary Guest Management System (GMS) across the organization. This role provides... ...Provides timely and thorough follow-up on questions, tickets, and escalations. Understanding of customer experience, customer service, or...Full timeWork at officeLocal areaRemote workMonday to Friday
Best Western
Phoenix, AZ5 days ago $88.2k - $163.8k
...effectively, prioritizing customer requests using appropriate project management methodologies and tools Provide day-to-day support to... ...travelers and suppliers, addressing questions, guidance requests, and escalation issues Ensure awareness and communication of travel policy...Immediate startFlexible hours$129.6k - $142.6k
Technical Operations Manager, OSP Construction At GFiber, we believe that great internet has the power to drive innovation, strengthen... ...review and acceptance. Clearly convey OSP fiber redesign issues escalated from the field by the OSP vendor to the Engineering Vendor,...Full timeContract workLocal area$80k - $95k
...Regional Quality Assurance Manager Architectural Products Group Oldcastle APG, a CRH Company, is North America's leading provider... ...address urgent issues Visit homeowners to inspect and resolve escalated customer situations related to Pebble Tec finishes Maintain...Temporary workLocal areaRemote workNight shiftCRH
Phoenix, AZ1 day ago- ...Remote Technical Advisor serves as a trusted technical advisor, escalation point, and deployment partner. While primarily remote, this... ...overnight trips Reports To: Director, Enterprise Technical Account Management Travel & Logistics Requirements Willing and able to travel on...Remote workNight shift
- ...while maintaining strong client relationships and driving risk management. The role will serve as a key leader in advancing our power... ...relationship strategy. Risk Management & Issue Resolution: Serves as escalation point for all project, financial, business development,...For subcontractorNight shift
JE Dunn Construction
Arizona City, AZ4 days ago - ...world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles... ...terms, clauses, negotiation positions, fallback language, and escalation thresholds. Own, develop, maintain, and continuously improve contract...Remote jobContract work
- ...Project Manager Vertiv's Global Strategic Account (GSA) organization is hiring Project Manager to lead projects for critical infrastructure... ..., services, and warranty groups throughout the project, escalating potential conflicts to avoid impact to the customer. Work...Temporary workFor contractorsWeekend workAfternoon shift
Vertiv Holdings
Phoenix, AZ1 day ago $90k - $105k
...JOB TITLE: District Manager – Chemical Sales and Service DEPARTMENT: Cesco Solutions, a Tidal Vision Company REPORTS TO: CCO / Regional... ...to customers by identifying and resolving challenges and escalating issues as needed. Support clients with repairs and maintenance...Full timeContract workTemporary workWork at officeLocal areaRemote workFlexible hoursUS Bankruptcy Court
Phoenix, AZ5 days ago$18 - $20 per hour
...Office Manager / HR Coordinator (Home Health) Position Summary On-site 5 days / week (9am - 5pm) $18.00 / hr - $20.00 / hr... ...remain active and compliant with payer requirements Serve as escalation point for client, family, and staff concerns, ensuring timely...Interim roleWork at officeLocal areaWork from homeInterim Healthcare Staffing
Chandler, AZ1 day ago- ...through change, and promotes adherence to core operational and regulatory requirements. This centralized function manages business change, resolves escalated customer complaints, develops automated business solutions, executes program management, leads employee readiness...Work at officeVisa sponsorshipShift work
