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$152k - $192k
...operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated... ...progress against key areas for improvement Develop Escalation programs to enable premium experiences as Waymo scales - refine...SuggestedFull timeRemote work$102.18k - $163.49k
A leading health coverage provider in Los Angeles, CA is seeking a Senior Manager of Customer Engagement. This role involves overseeing the escalations function across the organization, driving performance and operational excellence in customer service. The ideal candidate...Suggested- A public health agency in Los Angeles is seeking a qualified Senior Manager of Customer Engagement. This role focuses on managing escalations for all business lines, enhancing service quality, and driving continuous improvement within a customer-first culture. Candidates...Suggested
$37.97 - $60.64 per hour
PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER CNB currently has a client set that are ultra-high net worth clients that will require additional white glove servicer, offers U.S. based clients and their advisors the personalized service of a dedicated premier servicing...SuggestedHourly payRemote workFlexible hoursWeekend work$285k - $305k
...disciplines. About the Team Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that... ...to support stable volume production Step in on supplier escalations around production, yield, reliability, and quality to ensure...SuggestedFull timeWork at officeLocal areaRemote workMonday to ThursdayFlexible hoursRoku
San Jose, CA8 days ago$164k - $225.5k
...throughout the product life cycle (PreIND through postLaunch lifecycle management). Partner with the CMC Team and the Quality organization to... ...register to ensure identification, resolution, mitigation and escalation of product quality issues and risks to the CMC team and senior...SuggestedFull timeBioMarin Pharmaceutical Inc.
San Rafael, CA23 days ago- A tech solutions firm in Los Angeles seeks an IT Service Desk Manager to oversee the service desk operations, ensuring timely support... ...level adherence. This role involves managing a team, handling escalated issues, and driving continuous improvement in support processes...Suggested
- A prominent financial institution in Los Angeles seeks a Premier Mortgage Client Servicing Escalation Manager to oversee high net worth client service. Responsibilities include coordinating operational functions, responding to escalated inquiries, and fostering client...Suggested
$181k - $290k
...and accessible for all. Were searching for a Technical Product Manager to join Auroras Product & Program Management team, focusing on... ...to unblock team execution and balance competing priorities, escalating when necessary to maintain momentum and clear roadblocks. Required...SuggestedFull timeLocal areaAurora
San Francisco, CA1 day ago$73.59k - $104.8k
...Job Summary Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing... .... Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. Manage the...SuggestedWork experience placementLocal areaNight shiftWeekend workComcast
San Jose, CA8 days ago$146.96k - $219.65k
...Establishes and maintain the effectiveness of Quality Systems for managing the batch record review and release process Quality Management... ...the quality of our biologics products, monitoring, and escalation of any situations with potential negative impacts on clinical...SuggestedContract workTemporary workLocal areaFlexible hoursOtsuka America Pharmaceutical Inc.
Sacramento, CA2 days ago$80k
...your career? Empire Today is seeking an Area Customer Service Manager . Area Customer Service Manager is responsible for managing... ...continually improve performance. Address and solution all legal and escalated customer service-related issues (Better Business Bureau,...SuggestedWork at officeRemote workWork from homeFlexible hoursEmpire Today
Santa Fe Springs, CA1 day ago$115k - $130k
...have a fantastic opportunity for an experienced Regional Client Manager to come join our team in California! Regional Client Manager... ...and contractual obligations. Communicate critical updates and escalate issues when needed. Support P&L management to maintain...SuggestedFull timeTemporary workWork at officeSPS-North America
San Francisco, CA1 day ago$154.4k - $212.3k
...onsite 3 days a week Your Career As the Senior Manager Customer Success Operations , you will empower customers to... ...processes at scale, including tiering and routing strategies, escalation pathways, and global operating procedures. Support AI, automation...SuggestedWork at office3 days per weekUniphore
Palo Alto, CA2 days ago$100k - $136.4k
...Area Service Manager At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and... ...critical Customer meetings, sales opportunities, and resolution of escalations that requires the presence of a leader. Assures quality of...SuggestedTemporary workFor contractorsWork at officeLocal areaFlexible hoursSTERIS
San Diego, CA4 days ago- ...executive owner for MOSFET customer quality, acting as the primary escalation point for strategic customers. Build trusted relationships... ...prevent late-stage quality issues and launch delays. Issue Management & Escalation Own end-to-end customer issue resolution (8D,...Remote workWorldwideFlexible hours
Vishay
San Jose, CA1 day ago - ...Description Job Description Job Title: Strategic Account Manager Reports to: Vice President and General Manager – North America... ...resolution of customer technical questions, concerns and escalations. # Proactively leads a joint company-strategic account planning...Night shift
EV Group, Inc.
San Francisco, CA1 day ago - ...review for all account team proposals. Liaison with Product Management and Engineering to represent customer/field requirements and... ...technical excellence in your region. Act as technical point of escalation for all architectural and design decisions. Act as a leader...Full time
Cerebras
Mountain View, CA1 day ago - ...semiconductor related technical/marketing/application roles in Power Management ICs ~ Solid understanding of pricing methodologies &... ...customer expectations & market needs ~ Manage customer escalations related to technical issues, supply & pricing ~ Assist with...Full timeWorldwide
Analog Group
San Jose, CA23 days ago - ...healthy ones, but also restore their lives. The Senior Product Manager, Marketing is responsible for contributing to the US... ..., and resolve issues Timely identification and appropriate escalation of issues with proposed solutions Minimum Qualifications...Full timeLocal area
Medium
Menlo Park, CA2 days ago $186k - $228k
...Position Title: Principal Technical Engagement Manager Available Locations: Austin, San Francisco OR Singapore About Us... ...objectives and global product roadmaps. Serve as the highestlevel escalation point for complex technical challenges related to network...Full timeTemporary workLocal areaFlexible hoursCloudFlare
San Francisco, CA23 days ago$110k - $157k
...Product Support Manager Product Support Manager, gUP, Shopping Support Operations. Locations: Atlanta, GA, USA; New York, NY, USA... ...solutions for users. Manage complex and time-sensitive support escalations. Own agent-facing support documentation and agent training...Full timeSan Francisco Staffing
San Francisco, CA1 day ago$69.68k - $84.76k
...feedback, and career growth planning Operational Oversight: Manage daily operations, ensuring timely, accurate responses and... ...workload distribution across the team Strategic Problem Solving & Escalation Management: Guide the team through complex issues and serve as...Esri
Redlands, CA2 days ago$70k - $76k
...Job Title: Assistant General Manager Reports To: General Manager Position Type: Full-time, Exempt Hours: Minimum of 40 hours... ...guest recovery, staffing adjustments, and service pacing. Escalate youth crises or safety concerns to the Program Manager; while maintaining...Full timeImmediate startShift workNight shiftWeekend workOld Skool Cafe
San Francisco, CA4 hours agonew$127.13k - $161.95k
...Senior Manager, Marketing Project Manager | Titleist page is loaded## Senior Manager, Marketing Project Manager | Titleistlocations:... ...Cloud a plus* Proactive project leader who anticipates risks and escalates issues effectively* Technically savvy with the ability to adapt...WorldwideFlexible hoursTitleist
Carlsbad, CA4 days ago$193.5k - $262k
...Platform’s (VEP) Product TPM team as a Sr Staff Technical Program Manager focused on accelerating growth of the Virtual Expert Platform.... ...across the program Effectively manage risks, issues, and escalations and drive them through to closure specific to platform...Work experience placementIntuit
Mountain View, CA20 days ago$109.24k - $179.46k
...Senior Manager, Marketing Project Management Join to apply for the Senior Manager, Marketing Project Management role at McAfee.... ...that could impact the success of the project, act as point of escalation for delivery, prioritization, and team alignment issues. Lead...Temporary workImmediate startRemote workMcAfee
San Jose, CA4 days ago- ...Information Job Identification 210596769 Job Category Relationship Manager Business Unit Consumer & Community Banking Posting Date... ...regular feedback and coaching to team members Act as an escalation point for complex client issues, ensuring timely and effective...Full timeWork at office
JPMorgan Chase & Co.
Palo Alto, CA16 days ago - ...successful QSR brands in the world, is hiring a Marketing Program Manager to oversee and actively manage the delivery of work against... ...actionable execution strategies to drive impactful outcomes. # Escalate issues & roadblocks with proposed solutions and resolve issues...Contract workWork experience placementCasual workWork at office
80Twenty
Irvine, CA1 day ago - ...Accounting & Finance at Silicon Valley Search Group Project Manager Finance Transformation / Business Operations Were looking... ...Managers and Business Sponsors on Steering Committee materials, escalations, and RAID logs Support process design and workflow modeling...Contract work
Silicon Valley Search Group
Santa Clara, CA1 day ago
