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- ...A rapidly growing organization is seeking a Customer Escalation Coordinator to support vehicle logistics operations within a high-volume, service-driven environment. This position is responsible for handling complex customer concerns related to vehicle pick-...SuggestedLocal area
- A public health agency in Los Angeles is seeking a qualified Senior Manager of Customer Engagement. This role focuses on managing escalations for all business lines, enhancing service quality, and driving continuous improvement within a customer-first culture. Candidates...Suggested
$102.18k - $163.49k
A community-focused health organization is seeking a Senior Manager of Customer Engagement in Los Angeles, CA. This full-time role involves leading strategy and performance for escalations across all business lines, ensuring an exceptional customer experience. Candidates...SuggestedFull time$120k - $160k
...expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single... ...team. What you will do Own end-to-end management of executive escalations: Serve as the subject-matter expert and drive resolution of...SuggestedRemote jobWork at office3 days per week$37.97 - $60.64 per hour
PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will require additional white glove servicer, offers U.S. based clients and their advisors the personalized service of...SuggestedHourly payRemote workFlexible hoursWeekend work- A prominent financial institution in Los Angeles seeks a Premier Mortgage Client Servicing Escalation Manager to oversee high net worth client service. Responsibilities include coordinating operational functions, responding to escalated inquiries, and fostering client...Suggested
- A tech solutions firm in Los Angeles seeks an IT Service Desk Manager to oversee the service desk operations, ensuring timely support... ...level adherence. This role involves managing a team, handling escalated issues, and driving continuous improvement in support processes...Suggested
- A leading tech company in San Jose is seeking a Sr. Service Technical Account Manager to manage post-sales support for global service customers. This role involves close collaboration with engineering and sales teams to solve customer issues and ensure service satisfaction...Suggested
$177.5k - $240.5k
...Intuit Platform & Development Xceleration Group (PDX) Program Management Ofce, as a Staff Technical Program Manager, Tech Buy Strategy.... ...vendor performance management strategy, including incident and escalation management, ensuring vendor SLA commitments are meeting Intuit...SuggestedIntuit
Mountain View, CA16 days ago$21.01 - $28 per hour
...customer service experience, excellent communication skills, and be detail-oriented. Responsibilities include processing returns, managing customer inquiries, and ensuring high levels of service. This position requires in-office attendance during standard working hours...SuggestedHourly payWork at office$219k - $309k
Escalation Manager, YouTube Social and Escalation Operations San Bruno, CA, USA; Atlanta, GA, USA; +2 more. Applicants in Playa Vista: This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest...SuggestedFull time$300 per month
...Travel Manager Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers... ...as the primary point of contact for travel-related questions, escalations, and urgent travel needs. # Partner cross-functionally with...SuggestedTemporary workCrusoe
San Francisco, CA3 days ago- ...seeking a highly motivated and experienced Operations Program Manager (OPM) to join our US team. The OPM will play a pivotal role in... ...OEMs, contract manufacturers, and suppliers. • Identify and escalate risks, constraints, and operational bottlenecks, aligning with...SuggestedContract work
Tata Electronics
Santa Clara, CA3 days ago $115k - $125k
...'s define it for one another. Role: As Legal Operations Manager, you are responsible for designing, implementing, and managing... ...Intervention Uplift Percentage/Assisted File Revenue Lift Legal Escalation ROI Time to Response Reduction/Legal Response SLA...SuggestedWork at officeAllied Public Adjusters
Glendale, CA22 days ago$200k - $275k
...started. Role Overview We are looking for a Technical Program Manager, Quality and Reliability to champion cross‑functional... ...and SLA compliance, including performance monitoring, incident escalation, and periodic business reviews. What You Have 5+ years of experience...Suggested- ...Technical Delivery Manager Smart Energy Water ( Full time permanent Sacramento CA hybrid Company Overview SEW, with its... ...success Manage technical scoping, timelines, risks, and escalations Guide API and integration discussions with client IT teams...Permanent employmentFull time
Smart Energy Water
Sacramento, CA3 days ago - A leading tech company in Los Angeles is seeking a Senior Case Manager to manage complex customer and partner issues. The role involves coordinating across various departments and ensuring high customer satisfaction. Candidates should have over 5 years of experience in...
- ...and/or registrar of domain names and has experience as people manager. Key Responsibilities & Duties: Manage a team of operations... ...be reachable via mobile phone to provide troubleshooting and escalation activities. Other duties as assigned or requested. Required...For contractorsWork experience placementWork at officeFlexible hoursShift work
$125k - $156k
...Senior Contracts Manager The Senior Contracts Manager is responsible for comprehensive support of the organization's commercial... ...decisions, or other matters impacting agreements that require escalation, and coordinate with appropriate stakeholders, including Legal...Ongoing contractContract work$156k - $229k
...equivalent practical experience. 5 years of experience in program management. Experience in managing new product introduction (NPI)... ...alignment on operational priorities and customer needs. Manage escalations and critical incidents, ensuring timely resolution and...Full timeTemporary work$181k - $290k
Staff Technical Product Manager, Aurora Architecture Who we are Aurora’s mission is to deliver the benefits of self-driving technology... ...to unblock team execution and balance competing priorities, escalating when necessary to maintain momentum and clear roadblocks....Local area$144k - $170k
...Technical Escalation Manager The Technical Escalation Manager is a strategic leader responsible for shaping escalation governance, driving cross-functional alignment at all levels, and influencing long-term product and operational improvements. This role combines strong...Work at officeLocal areaWork from homeWorldwide- ...seeking a Help Center/Customer Support Production Ops Program Manager to join Client’s Content Innovation and Operations team. This... ...publication. Act as a point of contact for support-related content escalations and production delays; partner with vendors and stakeholders...
- ...Opal Security Technical Customer Success Manager At Opal, we're building modern identity governance for the AI eraintelligent access... ..., and resolve problems on the spot and know exactly when to escalate to engineering for the complex stuff. Own the health of our...
Opal Services
San Francisco, CA1 day ago - ...enjoy being part of. Job Description The heart of a Project Manager's role is driving clients' happiness and helping them meet... ..., troubleshooting issues to the best of your knowledge and/or escalating them to the appropriate team members when necessary. Your goal...Work at officeLocal areaWork from home2 days per week
Wonderist Agency
San Diego, CA4 days ago - ...executive owner for MOSFET customer quality, acting as the primary escalation point for strategic customers. Build trusted relationships... ...prevent late-stage quality issues and launch delays. Issue Management & Escalation Own end-to-end customer issue resolution...Remote workWorldwideFlexible hours
Vishay Intertechnology Inc
San Jose, CA5 days ago $126k - $181k
Program Manager II, Customer Experience Operations, Google Store corporate_fare Google place Mountain View, CA, USA Apply Bachelor's... ...ensure timely, relevant and high-quality insights. Manage program escalations, unblock dependencies, and ensure alignment across related...Full time- ...capabilities, we are creating a Staff Engineering Operations Program Manager role focused on defining, operationalizing, and scaling... ...launch risk and readiness status for leadership. Reduce ad hoc escalation and last-minute launch blockers. One Year Outlook Establish...Work at officeRemote workHome office
- ...Role Summary We are hiring a Marketing PMO / Project & Operations Manager to help scale marketing across a large, global, multi-product... ...risks, misalignment, and delivery issues before they escalate Drive prioritization and trade-off discussions to protect focus...Local areaWorldwide
$154k - $208.5k
We are seeking an experienced Staff Program Manager with a bias for action to drive execution for Intuit’s most strategic technology... ...Identify risks, issues, and resource constraints early; drive escalation and mitigation paths with speed to maintain program health. Act...
