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- A global eyewear leader is seeking a Customer Care Manager in Dallas, Texas. The ideal candidate will have extensive experience in customer... ...-solving and team management. This role will oversee customer escalations, coordinate lab operations, and lead a team to ensure high-...Suggested
- A leading recruitment firm is seeking an Escalation Specialist in Frisco, TX. This hybrid position involves leading escalated customer issue investigations, analyzing trends for improvement, and ensuring effective communication. Ideal candidates have 5+ years of customer...Suggested
- ...financial services provider is seeking a Senior Associate-Unit Manager to lead a team of front-line associates while ensuring exceptional... ...coach, mentor, and develop an internal team while managing escalated customer complaints. The ideal candidate should have proven leadership...SuggestedRemote job
- ...Manager, Customer Service & Escalation We are seeking a Manager, Customer Service & Escalation to join our Austin, TX HQ. This is a vital leadership position responsible for overseeing the resolution of complex customer issues and ensuring the highest levels of service...SuggestedPart timeLocal areaRelocation packageFlexible hours
Hanger
Austin, TX2 days ago - ...in joining a team with the knowledge and support to solve them? If so, then the Billing Escalations team is the right fit for you.As a Billing Escalations Client Operations Manager II within the Commercial & Investment Bank, you will become a subject matter expert in the...Suggested
- A leading healthcare provider in Austin, TX seeks a Manager of Customer Service & Escalation. This role involves addressing complex customer issues, ensuring high service quality, and leading cross-functional teams. The ideal candidate will have a Bachelor’s degree in...Suggested
- ...San Antonio is seeking a Lead for the Credit Services - Prior Debt department. In this role, you will support the team by handling escalations and complex customer inquiries. Ideal candidates should have at least 4 years of related experience, strong communication skills,...SuggestedFull time
- A cybersecurity firm is seeking an experienced Escalation Manager to lead response efforts for critical incidents. This role involves managing the incident lifecycle from triage to resolution while coordinating cross-functional teams. The successful candidate will have...Suggested
- ...our team. Fast growing chiropractic and wellness clinic in the Houston Galleria are looking for a Front Desk Coordinator/ Office Manager who can lead the front office, deliver an exceptional patient experience and keeping the clinic running smoothly. This role is...SuggestedWork at office
Woodway Wellness
Houston, TX24 days ago - ...Job Description Job Description We are seeking an Assistant Manager to join our team! You will be responsible for overseeing and... ...sales team. Responsibilities: Supervise team Resolve escalated customer complaints Prep Food Qualifications: Previous...SuggestedLocal areaShift work
BlissBox
Port Arthur, TX9 days ago - A financial services firm in Dallas is seeking a Supervisor of Customer Advocacy to lead a customer support team. This role involves resolving customer concerns, analyzing complaints to improve processes, and ensuring high-quality service. Candidates should possess strong...Suggested
- A financial services firm in Dallas is looking for a Supervisor of Customer Advocacy to lead a team focused on resolving customer issues and enhancing the overall experience. The ideal candidate should possess a high school diploma, with a bachelor's degree preferred, and...Suggested
- ...Job Description Job Description We are seeking a General Manager/Assistant Manager to join our team. You will be responsible for overseeing and coordinating the activities of our field technicians. Qualifications and Requirements Typical qualifications and requirements...Suggested
Alpha Tank & Pump Distribution Co LLC
Pecos, TX23 days ago - Escalation Manager page is loaded## Escalation Managerlocations: Egypt - Home Officetime type: Full timeposted on: Posted Todayjob requisition id: JR467454Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native...Suggested
- A global cybersecurity firm located in Austin, Texas, is seeking an Escalation Manager to oversee high-severity incident responses and improve resolution times. The successful candidate will monitor key performance metrics and enhance customer satisfaction while coordinating...Suggested
- A compounding pharmacy in Houston is seeking a Full-Time Management professional to lead its customer service team. Responsibilities include supervising staff, addressing customer inquiries, and implementing service best practices. Candidates should have a minimum of a...Full time
- Overview You're part detective, part project manager, and part relationship builder—and you're really good at all three. When someone... ...proactively throughout the sourcing and onboarding lifecycle, escalating issues early and driving resolution to protect timelines, cost...Contract workShift work
- A major financial institution is looking for a Client Operations Manager II in Plano, Texas. This role involves becoming a subject matter expert in the billing system, resolving complex billing issues, and improving client billing experiences. Candidates should possess...
$75.9k - $129.95k
...realize the full value of our digital solutions by proactively managing relationships, resolving issues, and championing customer... ...communications (internal and external) and triage/troubleshoot customer escalations Demonstrated ability to remain professional and solution...Temporary workWork at officeWolters Kluwer
Austin, TX1 day ago$136k
...routing, and predictive issue detection. Shift the team from reactive ticket management to proactive experience optimization: identifying and resolving customer pain points before they escalate. Champion a "support-first" approach to product development. Partner with...Temporary workLocal areaFlexible hoursShift workScribd
Houston, TX3 days ago- ...Shift Manager At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making... ...shift Address guest concerns with empathy and professionalism, escalating when necessary Drive Operational Excellence Train and...Work experience placementWork at officeImmediate startFlexible hoursShift work
RaceTrac
Mansfield, TX4 days ago - ...to step into leadership? We are seeking a results-driven Sales Manager to lead, mentor, and oversee a high-performing sales team... ...workmanship standards * Assist in resolving on-site issues and escalations * Ensure sales reps properly manage materials, client expectations...
SR Consultants, LLC
Austin, TX6 days ago $180k - $200k
...Technical Manager/Principal Engineer Compensation Range: 180,000 - 200,000 USD Compensation Disclaimer: The salary range listed... ...requirements against documented integration patterns and escalating to Architecture when requirements don't fit existing patterns....Local areaAltus Group
Houston, TX4 days ago- ...personalized. As a Senior Technical Implementation & Accounts Manager on our Clinical Operations team, you will serve as the primary... ...gaps, or emerging needs. Own regular internal coordination, escalation, and execution of corrective action plans to swiftly resolve issues...
- Area Manager - Second Shift - Fort Worth, TX As a member of the ShipBob Team, you will lead and develop a high-performance team of warehouse... ...associate timecards daily. Serve as the point of contact for escalated issues, mitigating risk and resolving quickly. Support all...Temporary workLocal areaFlexible hoursShift workRotating shiftAfternoon shift
$54.88k - $91.46k
...Rd, Fort Worth, TX Shift: Day Shift Role Description The Area Manager is a people first leader responsible for directly managing and... ...and approve associate timecards daily. Serve as the contact for escalated issues, with the ability to mitigate risk and resolve quickly...Temporary workLocal areaFlexible hoursShift workRotating shiftDay shift- ...Job Title Manage daily operations of processing functions and maintenance of processing infrastructure ensuring service level agreements... ..., kitting, shipping) Serve multiple customers daily, handle escalations, and solve problems Provide guidance, hold the team...Work experience placementNight shift
- ...Project Manager As a Project Manager, you will be responsible for overseeing and managing complex to specialized transport and heavy... ...knowledge of customers and carrier's, addressing complex or escalated internal/external customer questions and concerns, and providing...Work experience placementFor subcontractorWork at officeLocal areaOverseasShift work
Fracht Group
Houston, TX3 days ago $98.35k - $223.99k
...Tax Delivery Manager Are you a delivery-focused tax leader who thrives on running high-volume, deadline-driven global mobility compliance... ...with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues...Work at office2 days per week3 days per week- ...point of contact for CSC Reps to assist with customer issues, escalated issues/ complaints, order issues, and general questions as well... ...members on procedures and applications while providing feedback to manager Provides input/feedback on office procedures, policies,...Full timeWork at officeLocal areaAll shiftsShift work
Tuff Shed
Lancaster, TX2 days ago
