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- ...Client Escalation Manager SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation Specialists. This role serves as the primary point of accountability...SuggestedRemote work
- ...and what we stand for as a firm KPMG is currently seeking a Manager to join our Business Tax Services practice. Responsibilities... ...project risk factors and identify and resolve project issues; escalate issues as appropriate Manage internal and client-facing meetings...SuggestedFull timeWork at officeLocal area
KPMG
Dallas, TXmore than 2 months ago - Keurig Dr Pepper in Frisco, TX is seeking a Senior Escalation Specialist to lead the intake and resolution of escalated consumer complaints, delivering timely and satisfactory outcomes across high-level issues. The role requires strong leadership, exceptional communication...Suggested
$120k - $180k
...and drive the integrated manufacturing program plan (WBS/IMS), manage critical path and cross-functional dependencies, and take full... ...constraints) and aggressively drive mitigation plans to closure. Escalate when necessary but default to solving laterally and decisively....SuggestedFull timeTemporary workPart timeWorldwide- ...innovation in a dynamic environment. As a Lead Technical Program Manager in Consumer & Community Banking - Technology team, you will... ...validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations....Suggested
- ...PURPOSE OF JOB The position is responsible for leading and managing contracted Mobility as a Service (MaaS) / Microtransit and Demand... ...liaison to contractors for customer needs. • Manages escalated customer service issues in coordination with contractor services...SuggestedFull timeContract workFor contractorsCasual workWork at officeImmediate startFlexible hours
Denton County Transportation Authority
Denton, TX4 days ago - ...supporting client pharmacies nationwide. You will act as a subject matter expert on Liberty's software, mentor staff, manage performance, and directly resolve escalated issues with care. The role requires strong leadership, a background in pharmacy operations or account...Suggested
$138k - $197k
...daily basis.Be point of contact for all issues, questions and escalations related to data center Operations production change requests,... ...practical experience. 2 years of experience in program management.Experience with data center power and cooling infrastructure....SuggestedWork at office- ...personalized.What You'll Do: Client Partnership & Strategic Account Management (60%)Own the end-to-end post-sale relationship for an assigned... ...gaps, or emerging needs.Own regular internal coordination, escalation, and execution of corrective action plans to swiftly resolve...SuggestedFull time
- ...proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice... ...with customers, cross-functional teams, and leadership on escalated issues.Works closely with Arctic Wolf’s S2 (Security Services)...SuggestedFull timeWork at officeLocal areaRemote workWorldwideFlexible hours
- ....Mayday Manufacturing is seeking a highly motivated Contracts Manager to support our growing aerospace and defense business. This strategic... ...when required.Evaluate commercial terms including pricing, escalation clauses, rebates, payment terms, volume commitments, delivery...SuggestedFull timeContract workTemporary workWork at office
$173.2k - $310.42k
...Engineering, Data Services Support, and Enterprise System Access Management. The ideal candidate is an exceptional people leader who... ...management, issue resolution, and operational stabilityEstablish clear escalation paths and support models across business-critical...SuggestedFull timeFor contractorsRemote work- ...clients and advance its position in the marketplace.The Project Manager is a member of the Marketing Operations team and is responsible... ...stay on schedule and within scope; flag issues early and escalate to senior team members.Support global projects with stakeholders...SuggestedFull timeFlexible hours
- ...global strategy into reliable, well-governed execution, while managing regional nuances in compliance, process, and talent experience... ...countries/regions, partnering with Legal and local experts, and escalating risk areas to the Director as needed.Identify and resolve day-...SuggestedFull timeWork at officeLocal areaWorldwideRelocation package
$133k - $261k
...a consistently strong support experience.We are looking for a Manager, Technical Services Partner Support to lead a team of highly skilled... ...responsible for managing partner-facing technical cases and escalations. This leader will coach and grow the team, ensure excellent...SuggestedLocal areaWorldwideFlexible hours- ...divisions and projects but do not replace project or division management authority.Key ResponsibilitiesField Engineering LeadershipProvide... ...concepts, and execution planning.Act as the senior technical escalation point for field and project engineering challenges.Partner...Full timeTemporary workFor contractors
- ...experience and be empowered to innovate.As a Marketing Operations Manager on the Marketing team, a typical day for you will include:... ...processes while minimizing defects and rework. Serve as the primary escalation point for technical and operational issues, driving root-cause...Full timeWork at officeLocal areaMonday to Friday
- ...Description Job Description Technical Account Managers are the primary contact for Varonis customers and the first line of defense... ...plans and engage appropriate internal teams as required. Escalate customer issues to management when appropriate Create knowledge...Full timeRemote work
Varonis
Dallas, TX14 hours ago - Mphasis is hiring an Emergency Retention Specialist to provide urgent support and resolve customer issues, protecting relationships in collaboration with client teams. The role emphasizes white-glove service, tailored offers, and proactive account optimization. You will...Day shift
- ...country feel truly at home.Job DescriptionThe Market Operations Manager is responsible for overseeing the operational and financial... ...legal proceedings when necessary Identify operational risks and escalate concerns appropriately Ensure inspections, documentation, and operational...Full timeWork at officeLocal areaRemote workWork from home
$169.22k - $253k
...Establishes and maintains the effectiveness of Quality Systems for managing the batch record review and disposition processes supporting... ...robust root cause investigations and CAPA implementation and escalates quality issues to senior management when appropriate •...Full timeContract workTemporary workLocal areaRemote workWorldwideFlexible hoursOtsuka America Pharmaceutical Inc.
Austin, TX2 days ago- ...ID28984155Reference26-21466 Job Description Corporate Vendor Management at Client & Co. is responsible for implementing a firm-wide, end... ...for high-risk vendors. • Conduct regular risk reporting and escalate critical vendor risks to leadership. • Leverage third-party risk...
- ...us to create the extraordinary.Job SummarySummary:The “Program Manager” will be based in Austin, TX (Flex Headquarters), reporting to... ....Be the key channel of communication for customers and act as escalation in the event of customer issues.In charge of customer...Full timeContract workVisa sponsorshipFlexible hours
$117.6k - $176.4k
Program Manager - Cybersecurity Services Business DevelopmentRole PurposeThe Cybersecurity Services Program Manager (CSPM) exists to... ...Track cybersecurity engagement requests and monitor and resolve escalations where a sales engagement is at risk due to a cybersecurity or...Full timeContract workTemporary workWork at officeImmediate startRemote workFlexible hours- ...this role requires strong analytical, problem-solving, and risk-management skills, as well as the ability to build effective... ...Partner with core and execution teams to identify areas requiring escalation or corrective action and drive resolution. Collect, analyze, organize...Work at office
$203k - $398k
...central Critical Accounts org structure and hire a lean program management team, establishing this as a durable, well-resourced function... ..., and cost-to-save ratios.Set and track program KPIs, de-escalation rate, time-to-exit, CSAT delta, churn prevented, resource hours...Local areaRemote workWorldwideFlexible hours- ...want to hear from you.Position descriptionWe are looking for a Manager, Customer Solutions Engineering to lead and build Sonar's... ...platform expertise.Establish hub operations: Define workflows, escalation paths, and collaboration rhythms that connect the team seamlessly...Full timeWork at officeRelocation
- Role SummaryWeatherford is seeking an experienced Project Manager to lead the execution of its Real-Time Operations Center initiative.... ...requirements into executable workstreams. Identify risks early, escalate blockers, and ensure timely decision-making. Support change...Remote work
- ...THE OPPORTUNITY We are looking for a Regional Account Manager to join our Sales Team to lead account management and... ...and work with them to grow sales of CET’s products. Issue Escalation – Help the Customer Success team when thorny issues arise that...Full timeFor contractors
Critical Environment Technologies Canada Inc.
Dallas, TX14 hours ago - ...guest's account upon completion of their stay. The Front Office Manager assistant needs to set an example for the agents as well as... ...new hires and current associates on a regular basis. Handle escalated guest issues and step into the Front Office Manager role when needed...Full timeWork at officeLocal areaNight shiftAfternoon shift
Bentley Legacy Group
Dallas, TX14 hours ago
