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  • A leading healthcare solutions company in Austin, TX is seeking a Manager of Customer Service & Escalation. This vital leadership position involves overseeing complex customer issues, fostering strong client relationships, and ensuring service quality. The ideal candidate... 
    Suggested
    Flexible hours

    Hanger, Inc.

    Austin, TX
    15 hours ago
  •  ...lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? We are seeking a Manager, Customer Service & Escalation to join our Austin,TX HQ - Thisis a vital leadership position responsible for overseeing the resolution of complex... 
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    Part time
    Local area
    Relocation package
    Flexible hours

    Hanger Clinic

    Austin, TX
    2 days ago
  • $37.97 - $60.64 per hour

     ...Premier Mortgage Client Servicing Escalation Manager CNB currently has a client set that are ultra-high net worth clients that will require additional white glove servicer, offers U.S. based clients and their advisors the personalized service of a dedicated premier... 
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    Hourly pay
    Flexible hours
    Weekend work

    Austin Staffing

    Austin, TX
    1 day ago
  • A leading mortgage service provider is seeking a De-Escalations Manager in Houston, TX. This role involves managing homeowner escalations to ensure customer satisfaction. The ideal candidate should possess strong analytical skills, excellent verbal and written communication... 
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    Full time

    Newrez LLC

    Houston, TX
    3 days ago
  • A technology company is seeking a Manager of Customer Care to lead a global team in handling customer escalations effectively. The role involves providing direction, managing high-impact situations, and ensuring clear communication with teams and stakeholders. Ideal candidates... 
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    Remote job

    Certinia

    Austin, TX
    3 days ago
  •  ...in joining a team with the knowledge and support to solve them? If so, then the Billing Escalations team is the right fit for you.As a Billing Escalations Client Operations Manager II within the Commercial & Investment Bank, you will become a subject matter expert in the... 
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    JPMorgan Chase

    Plano, TX
    2 days ago
  • A leading healthcare provider in Austin, TX seeks a Manager of Customer Service & Escalation. This role involves addressing complex customer issues, ensuring high service quality, and leading cross-functional teams. The ideal candidate will have a Bachelor’s degree in... 
    Suggested

    Hanger Clinic

    Austin, TX
    2 days ago
  •  ...leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable...  ...engineers. Demonstrated ability to manage complex customer escalations and executive-level communications. Experience contributing... 
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    Full time
    Worldwide

    Scale Computing

    Austin, TX
    25 days ago
  • $1,000 per month

    Join to apply for the De-Escalations Manager role at Newrez 4 days ago Be among the first 25 applicants Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver... 
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    Full time
    Work at office

    Newrez LLC

    Houston, TX
    3 days ago
  •  ...Coman Sourcing Manager You're part detective, part project manager, and part relationship builderand you're really good at all three...  ...proactively throughout the sourcing and onboarding lifecycle, escalating issues early and driving resolution to protect timelines, cost... 
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    Contract work
    Shift work

    Siete Family Foods

    Austin, TX
    4 days ago
  • $82.97k - $110.63k

     ...enterprise accounts. Works directly with the Repair Centers to help escalate and resolve customer operational issues when process gaps have...  ...SIPs). Trains and mentors lower level peers and partners with management to share strategic responsibilities and team leadership.... 
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    Full time
    Temporary work
    Remote work
    Work from home

    Lumen

    Huntsville, TX
    4 days ago
  • $110k - $147k

     ...Role We are seeking a seasoned Senior Technical Delivery Manager to lead and drive complex, cross-functional technology initiatives...  ..., Finance, Compliance, etc. Serve as the first point of escalation for Technology project roadblocks and/or risks. Document... 
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    H1b
    Work at office
    Remote work
    Visa sponsorship
    Flexible hours

    BetMGM

    Houston, TX
    4 days ago
  • $89.2k - $125k

     ...drive to win. About the Role The Technical Delivery Manager (Infrastructure) will be responsible for supporting the...  ...project risks (technical, operational, and financial) are raised and escalated and an accurate project status is communicated and represented... 
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    H1b
    Work at office
    Remote work
    Visa sponsorship
    Flexible hours

    BetMGM

    Houston, TX
    4 days ago
  •  ...career. THE ROLE: We are seeking an experienced Technical Program Manager - Server Customer Engineering (Enterprise AI Product Line) to...  ...satisfaction; manage requirements, critical issues, and escalations. Program & Project Management Own end‑to‑end program delivery... 
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    Advanced Micro Devices

    Austin, TX
    4 days ago
  • A major financial institution is looking for a Client Operations Manager II in Plano, Texas. This role involves becoming a subject matter expert in the billing system, resolving complex billing issues, and improving client billing experiences. Candidates should possess... 
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    JPMorgan Chase

    Plano, TX
    2 days ago
  •  ...Together, we advance your career. The Role The Operations Program Manager (Ops PM) is a critical enabler of operational excellence and...  ...to ensure alignment on dependencies, deliverables, and escalation management; track and drive closure of critical follow-ups with... 
    Work at office
    Shift work

    Advanced Micro Devices

    Austin, TX
    15 hours ago
  • $65k - $75k

     ...delivering measurable results. This role reports to the Operations Manager, Fulfillment Operations, and serves as a hands-on leader for a...  ...approve associate timecards daily. Serve as the contact for escalated issues, with the ability to mitigate risk and resolve quickly... 
    Temporary work
    Flexible hours
    Shift work
    Rotating shift
    Day shift

    ShipBob

    Fort Worth, TX
    1 day ago
  • Area Manager - Second Shift - Fort Worth, TX As a member of the ShipBob Team, you will lead and develop a high-performance team of warehouse...  ...associate timecards daily. Serve as the point of contact for escalated issues, mitigating risk and resolving quickly. Support all... 
    Temporary work
    Local area
    Flexible hours
    Shift work
    Rotating shift
    Afternoon shift

    Midwest Startups

    Fort Worth, TX
    4 days ago
  •  ...most. About the Role Onebrief is hiring a Technical Delivery Manager, INDOPACOM to deliver secure, scalable deployments across the Indo...  ...our customers, flag accreditation-impacting changes early, and escalate crisply when decisions are needed. Keep scope, risks, and... 
    Remote work
    Relocation

    Onebrief, Inc.

    Houston, TX
    2 days ago
  • Senior Program Manager, Enterprise Customer Journey Strategy Austin, Texas, United States Support and Service Imagine what you could...  ...support models, including tiered support structures, SLAs, and escalation paths. Partner with product and engineering teams to ensure... 
    Work experience placement
    Remote work

    Apple Inc.

    Austin, TX
    4 days ago
  • $76.62k - $85.37k

     ...Transportation, Planning Employee Type Exempt Required Degree 4 Year Degree Manage Others No Contact information Name Human Resources NOTE: This...  ...a primary liaison to contractors for customer needs. Manages escalated customer service issues in coordination with contractor... 
    Full time
    Contract work
    For contractors
    Casual work
    Work at office
    Immediate start
    Flexible hours

    DeKalb Health

    Lewisville, TX
    2 days ago
  •  ...* We are not a General Contractor - we are a material supplier * * Contract Hardware Distributor is currently seeking a Project Manager to join our talented team of professionals. Woodard Builders Supply is a family owned company that has been in business since 1936.... 
    Contract work
    For contractors
    Work at office

    Woodard Builders Supply

    Haltom City, TX
    7 days ago
  •  ...Job Description Job Description INDUSTRIAL CONSTRUCTION COMPANY Looking for Project Manager with prior experience in the following Process Piping Structural Steel Concrete / Civil Work Office Remodel Subcontractor management A minimum of... 
    Daily paid
    For subcontractor
    Work at office

    EPCO INDUSTRIAL CONTRACTORS

    Dallas, TX
    3 days ago
  •  ...Contracts Manager Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions...  ..., invoices and acceptance/quality requirements; identify and escalate issues or noncompliance promptly. # Assist in business... 
    Contract work
    Temporary work
    For contractors
    For subcontractor
    Work at office
    Flexible hours

    Saronic

    Austin, TX
    15 hours ago
  • $300 per month

     ...to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders. Success here...  ...Management Skills ~ Track record of proactively resolving escalated client service issues while sharing insights with the... 
    Work at office
    Remote work
    Home office
    Flexible hours

    Tekmetric

    Houston, TX
    15 hours ago
  •  ...this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and...  ...dependability, optimism, honesty, positivity, and loyalty) Manage escalated service issues and be visible to your team members when... 
    Contract work
    Work at office
    Local area
    Flexible hours
    Rotating shift

    American Airlines

    Fort Worth, TX
    15 hours ago
  •  ...leading brands have used our AI-powered, all-in-one platform to manage, test, plan, and optimize over $35 billion in full-funnel media...  ...including: Support tiers and specialization models (L1/L2/L3) Escalation frameworks and incident ownership Support operating rhythms and... 
    Remote work
    Flexible hours

    Measured Inc.

    Austin, TX
    1 day ago
  • Manager Technical Services, Electrical & Automation Wärtsilä is leading the transition towards a 100% renewable energy future. We Wä...  ...point of contact for technical service inquiries, complaints and escalations. Coordinates with cross-functional teams to resolve complex... 

    Wärtsilä Corporation

    Houston, TX
    15 hours ago
  •  ...to learn more about our company. About the Role As the Manager of Customer Success at Closinglock, you'll lead our Mid-Market...  ...high-impact Enterprise accounts during key moments such as escalations, renewals, and expansion conversations Establish scalable workflows... 
    Full time
    Work at office

    Closinglock

    Austin, TX
    23 hours ago
  •  ...of the others. We have become an industry leader in property management, development, construction, housing solutions, and senior living...  ...marketing team members involved in campaign execution. Escalate resource needs, workload concerns, or system limitations to the... 

    Integrated Real Estate Group

    Southlake, TX
    15 hours ago