Average salary: $105,000 /yearly
More statsGet new jobs by email
- ...Director, Service Management Building on our past. Ready for the future Worley is a global... ...more sustainable energy sources, while helping to provide the energy, chemicals and... ...teams and partners responsible for the Help Desk (Levels 1 and 1.5), incident management,...Suggested
Worley
Houston, TX8 hours ago - ...Company for you! We are Optimum! Job Summary The Manager, Service Desk Operations provides day-to-day operational leadership across... ...~5+ years of experience in IT Service Desk, Help Desk, or IT Support environment ~2+ years of leadership experience...SuggestedLocal areaShift work
Altice USA
Plano, TX3 days ago - Overview Help Desk Manager - Remote IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical...SuggestedFor contractorsWork at officeRemote work
- A government solutions company located in San Antonio is seeking an Operations Manager to oversee day-to-day contact center operations ensuring service levels and quality metrics are met. The ideal candidate will have 7-10 years of leadership experience and a secret security...Suggested
- .... From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks... ...can thrive. Job Summary The IT Asset Manager role is responsible for overseeing and managing... ...management needs. Coordinate with help desk and IT support teams to resolve asset-...SuggestedCasual workRemote workWork from homeFlexible hours
$72k - $122.4k
Position Overview The Help Desk Manager oversees day-to-day contact center operations to ensure consistent achievement of service levels, quality metrics, and customer satisfaction in a highly regulated environment. This role directs supervisors and agents, aligning workforce...SuggestedContract workWork at office- ...two values: Deliver Results and Do the Right Thing. IT Helpdesk Manager No Visa Sponsorship for this role - This is a Hybrid position... ...technical and non‑technical audiences. End User Support & Service Desk Operations Provide hands‑on support for users at the Austin...SuggestedWork at officeVisa sponsorship2 days per week
$115k
...Zendesk to Salesforce Service Cloud Responsible for overseeing help desk for a Salesforce Service Cloud implementation Responsibilities... ...into Houston, TX once a quarter. Key Responsibilities Own and manage daily operations of the helpdesk, overseeing Tier 1 team members...SuggestedPermanent employmentRemote work$60k - $63k
...Administration to lead a small but high-impact team responsible for managing the customer experience from order placement through... ...Management preferred ~4–6 years of customer service, call center, or help desk experience supporting technology-related products ~3+ years...SuggestedFull timeWork at officeImmediate startMonday to FridayWireless CCTV LLC
Richardson, TX1 day ago- ...readiness efforts with business needs Maintain and improve documentation, workflows, and training materials Monitor performance, manage schedules and assignments, and support workload prioritization Drive a culture of customer service, accountability, and...SuggestedRemote work
NPAworldwide
Houston, TX4 days ago $66.68k - $97.92k
...purposeful work are celebrated. As the Service Desk Supervisor , you will: responsible for... ...day-to-day operations of the City's IT Help Desk. This role ensures the delivery of... ...departments and personnel. The Supervisor manages a team of technicians, oversees the incident...SuggestedFull timeTemporary workWork experience placementRemote work1 day per weekCity of Celina, TX
Celina, TX3 days ago$41.25k - $55k
...Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace... ...responsible for the delivery of Service Desk services as described in the client's Statement... ...thinker, can analyze, recommend, and help grow the business. ~ Proactive: looks to...SuggestedContract workWork experience placementLocal areaRemote workCompuCom
Austin, TX1 day ago$66.55k
...Overview This position serves an operational role that manages and maintains: servers, desktops, networked devices, and other... ...level, taking grievances to their source, and being supportive and helpful to other staff members. Supervise subordinates in the...SuggestedWork experience placementImmediate startMonday to FridayNight shiftUniversity of North Texas System
Denton, TX2 days ago- ...growth and are seeking an individual for the position of Service Desk Manager. Our Texans Teammate Habits: Dedication to the team... ...required. Minimum 3 years managing or leading Service Desk, Help Desk or IT Support teams. Title: Service Desk...SuggestedPermanent employmentLocal areaRemote work
AEG Presents
Houston, TX11 days ago - ...Job Description: Position Overview We are seeking a high-impact Service Desk Manager to lead and evolve our service delivery function within a fast-paced MSP environment. This individual will not only manage day-to-day operations but will serve as a strategic...SuggestedContract work
Culture Fits
Richardson, TX1 day ago - 3 years of experience for overall responsibility of help desk operations associated with the identification, prioritization, and resolution of reported problems. Experience ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked...
Mission Services, Inc.
Universal City, TX3 days ago - ...Role: Service Desk Manager Location: Plano, TX - Working onsite from office and In Person Interview required We are seeking a detail oriented and proactive Service Desk Manager with a strong background in Windows Administration. The ideal candidate will play...Work at office
Yantran LLC
Plano, TX3 days ago - ...keep our people secure without slowing them down. From device management and SaaS tools to automation, compliance, and employee experience... ...: provisioning, onboarding, patching, compliance, and help desk workflows Lead help desk operations : build systems that resolve...Full timeWork at officeRemote workRelocation package
Files
Austin, TX1 day ago - ...IT Support Manager Country United States of America State / County... ...business stakeholders in a professional and helpful manner. A thoughtful and creative approach... ...Handle technical escalations from Helt Desk and other techs. Provide leadership on...Permanent employmentFull timeWork experience placementWork at officeLocal areaRemote workWorldwide
Precision Castparts Corp
Houston, TX4 hours agonew - A global professional services firm in Houston is seeking a Director of Service Management. The ideal candidate will lead IT service management strategies, oversee Help Desk operations, and ensure the delivery of IT services in accordance with agreed service levels. This...
$60k - $63k
.... Supervisory Responsibilities: Effectively train, manage, and develop staff ensuring successful delivery of the customer... ...of four to six years of customer call center or customer facing help desk experience supporting technology related products required....Full timeWork at officeImmediate startMonday to FridayShift workWireless CCTV LLC
Richardson, TX1 day ago- ...Job Title : Tier 3 IT Service Desk Analyst - Lead This position is available as an on-site assignment in San Antonio.... ...Perform advanced system administration, including identity management, network troubleshooting, endpoint configuration, and support for...Shift work
TransPecos Banks
San Antonio, TX1 day ago - ...products, electrical services, electrical construction, and energy management solutions, Facility Solutions Group is expanding their staff... ...a responsible candidate who will leave no stone unturned to help the organization improve. You'll utilize multiple computers and...Remote work
Facility Solutions Group
Round Rock, TX1 day ago - ...professional services company is seeking a Director of Service Management to lead IT service management initiatives aligned with... ...This role requires proven leadership in IT operations, excellent help desk management skills, and a track record of driving service improvement...
- A leading manufacturer of construction equipment is seeking an IT Support Specialist to join their team in San Antonio, Texas. This role involves resolving support tickets, providing technical assistance across North America, and collaborating closely with various teams...
$16 - $18 per hour
...relationship building. Customer relationship building. Vendor management. Phone communication. Customer service. Microsoft Office. Dispatching... .... Communication skills. Technical Proficiency. Entry level Help desk. Client interaction via phone calls. Full Job Description...Remote jobHourly payExtra incomeFull timeWork at officeImmediate startMonday to FridayShift workWeekend work$75.52k
Overview The Service Desk Supervisor plays a critical role within the Office of Connected Care Help Desk (OCCHD), overseeing the delivery of high‑quality support services... ...to Veterans and VA Providers. This position manages a team of Help Desk professionals providing Tier...Remote jobFull timeWork experience placementWork at officeLocal areaFlexible hoursShift work1 day per week- A leading payment solutions company in Coppell, Texas, seeks a Sr. Manager for their IT Service Desk. This role involves overseeing US and El Salvador operations, driving AI-driven automation strategies, and establishing performance metrics. Ideal candidates will have extensive...
- ...across the team. In addition, you will lead and manage IT Support Team projects and enable projects outside the Support Desk area as needs arise. Key Responsibilities 40%... ..., CMS L2 phone queue) Creates reports to help run business needs (daily, weekly, monthly metrics...Remote jobWork experience placementWork at officeNight shift
- A prominent government IT services provider is seeking a Service Desk Supervisor who will oversee high-quality support services for Veterans and VA Providers. The role involves managing a team, ensuring compliance with SLAs, and fostering a collaborative team environment...Remote job1 day per week
