Average salary: $105,000 /yearly
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- ...Help Desk Manager Remote IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical...SuggestedFor contractorsWork at officeRemote work
Interactive Process Technology LLC
San Antonio, TX2 days ago - The Center Manager, CM, is a critically important role in the overall functioning of a clinic. The CM maintains operational excellence while leading a high-performing team who exhibits high morale and professionalism in the day-to-day operations of the dialysis center....SuggestedFull timePart time
Satellite Holdings, LLC
Austin, TX4 days ago - ...Company for you! We are Optimum! Job Summary The Manager, Service Desk Operations provides day-to-day operational leadership across... ...~5+ years of experience in IT Service Desk, Help Desk, or IT Support environment ~2+ years of leadership experience...SuggestedLocal areaShift work
Altice USA
Plano, TX1 day ago - ...Director, Service Management Building on our past. Ready for the future Worley is a global... ...more sustainable energy sources, while helping to provide the energy, chemicals and... ...teams and partners responsible for the Help Desk (Levels 1 and 1.5), incident management,...Suggested
Worley
Houston, TX3 days ago $115k
...Zendesk to Salesforce Service Cloud Responsible for overseeing help desk for a Salesforce Service Cloud implementation Responsibilities... ...into Houston, TX once a quarter. Key Responsibilities Own and manage daily operations of the helpdesk, overseeing Tier 1 team members...SuggestedPermanent employmentRemote work$72k - $122.4k
Position Overview The Help Desk Manager oversees day-to-day contact center operations to ensure consistent achievement of service levels, quality metrics, and customer satisfaction in a highly regulated environment. This role directs supervisors and agents, aligning workforce...SuggestedContract workWork at office- A government solutions company located in San Antonio is seeking an Operations Manager to oversee day-to-day contact center operations ensuring service levels and quality metrics are met. The ideal candidate will have 7-10 years of leadership experience and a secret security...Suggested
- .... From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks... ...can thrive. Job Summary The IT Asset Manager role is responsible for overseeing and managing... ...management needs. Coordinate with help desk and IT support teams to resolve asset-...SuggestedCasual workRemote workWork from homeFlexible hours
- ...two values: Deliver Results and Do the Right Thing. IT Helpdesk Manager No Visa Sponsorship for this role - This is a Hybrid position... ...technical and non‑technical audiences. End User Support & Service Desk Operations Provide hands‑on support for users at the Austin...SuggestedWork at officeVisa sponsorship2 days per week
$51.44k - $70.99k
...Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas Job Type Staff Job Description Tarleton State University,...SuggestedFull timePart timeH1bWork at officeLocal areaImmediate startRemote workWork visaThe Texas A&M University System
Stephenville, TX4 days ago- 3 years of experience for overall responsibility of help desk operations associated with the identification, prioritization, and resolution of reported problems. Experience ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked...Suggested
Mission Services, Inc.
Universal City, TX1 day ago $73.05k
...Title: Cross Funct IT Support Manager Employee Classification: Cross Funct IT Support Manager Campus: University... ...level, taking grievances to their source, and being supportive and helpful to other staff members. Fulfill operational documentation...SuggestedWork experience placementImmediate startMonday to FridayNight shiftUniversity of North Texas System
Denton, TX8 days ago$66.68k - $97.92k
...purposeful work are celebrated. As the Service Desk Supervisor , you will: responsible for... ...day-to-day operations of the City's IT Help Desk. This role ensures the delivery of... ...departments and personnel. The Supervisor manages a team of technicians, oversees the incident...SuggestedFull timeTemporary workWork experience placementRemote work1 day per weekCity of Celina, TX
Celina, TX1 day ago- ...readiness efforts with business needs Maintain and improve documentation, workflows, and training materials Monitor performance, manage schedules and assignments, and support workload prioritization Drive a culture of customer service, accountability, and...SuggestedRemote work
NPAworldwide
Houston, TX2 days ago - ...Role: Service Desk Manager Location: Plano, TX - Working onsite from office and In Person Interview required We are seeking a detail oriented and proactive Service Desk Manager with a strong background in Windows Administration. The ideal candidate will play...SuggestedWork at office
Yantran LLC
Plano, TX1 day ago - ...growth and are seeking an individual for the position of Service Desk Manager. Our Texans Teammate Habits: Dedication to the team... ...required. Minimum 3 years managing or leading Service Desk, Help Desk or IT Support teams. Title: Service Desk...Permanent employmentLocal areaRemote work
AEG Presents
Houston, TX9 days ago - ...keep our people secure without slowing them down. From device management and SaaS tools to automation, compliance, and employee experience... ...: provisioning, onboarding, patching, compliance, and help desk workflows. Lead help desk operations : build systems that...Full timeWork at officeRemote work
Files
Austin, TX4 days ago - ...Job Description: Position Overview We are seeking a high-impact Service Desk Manager to lead and evolve our service delivery function within a fast-paced MSP environment. This individual will not only manage day-to-day operations but will serve as a strategic...Contract work
Culture Fits
Richardson, TX4 days ago - A global professional services firm in Houston is seeking a Director of Service Management. The ideal candidate will lead IT service management strategies, oversee Help Desk operations, and ensure the delivery of IT services in accordance with agreed service levels. This...
$60k - $63k
.... Supervisory Responsibilities: Effectively train, manage, and develop staff ensuring successful delivery of the customer... ...of four to six years of customer call center or customer facing help desk experience supporting technology related products required....Full timeWork at officeImmediate startMonday to FridayShift workWireless CCTV LLC
Richardson, TX4 days ago- ...Job Title : Tier 3 IT Service Desk Analyst - Lead This position is available as an on-site assignment in San Antonio.... ...Perform advanced system administration, including identity management, network troubleshooting, endpoint configuration, and support for...Shift work
TransPecos Banks
San Antonio, TX4 days ago - ...products, electrical services, electrical construction, and energy management solutions, Facility Solutions Group is expanding their staff... ...a responsible candidate who will leave no stone unturned to help the organization improve. You'll utilize multiple computers and...Remote work
Facility Solutions Group
Round Rock, TX4 days ago - ...energy services firm in Houston is seeking a Director of Service Management to drive the strategy, execution, and improvement of IT... ...management across the organization. The ideal candidate will lead Help Desk operations and ensure IT services are delivered transparently...
- A technology services company is seeking an individual to manage incoming service requests and prioritize technical issues. The role involves effective communication with clients and scheduling technical staff for onsite work. Candidates should possess a high school diploma...
- ...contact center operations, production support, or major incident management role, with 7+years being in a senior leadership role. 5+ yrs... ...COPC/ITIL standard processes, ticketing management solutions, help desk support practices, etc. Experience implementing AI/GenAI...
- A municipality in Texas is seeking a Service Desk Supervisor to lead day-to-day operations of the IT Help Desk, ensuring quality technical support for all departments... ...field, along with experience in IT project management. This role offers a balanced 4-day work week and...
- A leading payment solutions company in Coppell, Texas, seeks a Sr. Manager for their IT Service Desk. This role involves overseeing US and El Salvador operations, driving AI-driven automation strategies, and establishing performance metrics. Ideal candidates will have extensive...
$16 - $18 per hour
...relationship building. Customer relationship building. Vendor management. Phone communication. Customer service. Microsoft Office. Dispatching... .... Communication skills. Technical Proficiency. Entry level Help desk. Client interaction via phone calls. Full Job Description...Remote jobHourly payExtra incomeFull timeWork at officeImmediate startMonday to FridayShift workWeekend work$75.52k
Overview The Service Desk Supervisor plays a critical role within the Office of Connected Care Help Desk (OCCHD), overseeing the delivery of high‑quality support services... ...to Veterans and VA Providers. This position manages a team of Help Desk professionals providing Tier...Remote jobFull timeWork experience placementWork at officeLocal areaFlexible hoursShift work1 day per week- ...professional services company is seeking a Director of Service Management to lead IT service management initiatives aligned with... ...This role requires proven leadership in IT operations, excellent help desk management skills, and a track record of driving service improvement...
