Average salary: $105,000 /yearly
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- ...Company for you! We are Optimum! Job Summary The Manager, Service Desk Operations provides day-to-day operational leadership across... ...Qualifications ~5+ years of experience in IT Service Desk, Help Desk, or IT Support environment ~2+ years of leadership...SuggestedLocal areaShift work
Optimum Corp
Plano, TX4 days ago - ...two values: Deliver Results and Do the Right Thing. IT Helpdesk Manager No Visa Sponsorship for this role - This is a Hybrid position... ...technical and non‑technical audiences. End User Support & Service Desk Operations Provide hands‑on support for users at the Austin...SuggestedWork at officeVisa sponsorship2 days per week
- ...Director, Service Management Building on our past. Ready for the future Worley is a global... ...more sustainable energy sources, while helping to provide the energy, chemicals and... ...teams and partners responsible for the Help Desk (Levels 1 and 1.5), incident management,...Suggested
Worley
Houston, TX18 hours ago - A government solutions company located in San Antonio is seeking an Operations Manager to oversee day-to-day contact center operations ensuring service levels and quality metrics are met. The ideal candidate will have 7-10 years of leadership experience and a secret security...Suggested
- .... From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks... ...can thrive. Job Summary The IT Asset Manager role is responsible for overseeing and managing... ...management needs. Coordinate with help desk and IT support teams to resolve asset-...SuggestedCasual workRemote workWork from homeFlexible hours
$115k
...Zendesk to Salesforce Service Cloud Responsible for overseeing help desk for a Salesforce Service Cloud implementation Responsibilities... ...into Houston, TX once a quarter. Key Responsibilities Own and manage daily operations of the helpdesk, overseeing Tier 1 team members...SuggestedPermanent employmentRemote work- Overview Help Desk Manager - Remote IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical...SuggestedFor contractorsWork at officeRemote work
$80k - $92k
# Help Desk Manager Hawaii# Help Desk Manager HawaiiLocationFt. Shafter, Hawaii### Description**Ft. Shafter Flats, Hawaii**SteelGate LLC is hiring a full-time Help Desk Manager to join our team. In this role you will be supporting the US Army Reserves. The US Army Reserves...SuggestedFull timeContract workLocal areaRemote work$60k - $63k
...Administration to lead a small but high-impact team responsible for managing the customer experience from order placement through... ...Management preferred ~4–6 years of customer service, call center, or help desk experience supporting technology-related products ~3+ years...SuggestedFull timeWork at officeImmediate startMonday to FridayWireless CCTV LLC
Richardson, TX1 day ago- ...growth and are seeking an individual for the position of Service Desk Manager. Our Texans Teammate Habits: Dedication to the team... ...required. Minimum 3 years managing or leading Service Desk, Help Desk or IT Support teams. Title: Service Desk...SuggestedPermanent employmentLocal areaRemote work
AEG Presents
Houston, TX11 days ago - ...Job Description: Position Overview We are seeking a high-impact Service Desk Manager to lead and evolve our service delivery function within a fast-paced MSP environment. This individual will not only manage day-to-day operations but will serve as a strategic...SuggestedContract work
Culture Fits
Richardson, TX1 day ago - 3 years of experience for overall responsibility of help desk operations associated with the identification, prioritization, and resolution of reported problems. Experience ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked...Suggested
Mission Services, Inc.
Universal City, TX3 days ago $73.05k
...Title: Cross Funct IT Support Manager Employee Classification: Cross Funct IT Support Manager Campus: University... ...level, taking grievances to their source, and being supportive and helpful to other staff members. Fulfill operational documentation...SuggestedWork experience placementImmediate startMonday to FridayNight shiftUniversity of North Texas System
Denton, TX10 days ago$66.68k - $97.92k
...purposeful work are celebrated. As the Service Desk Supervisor , you will: responsible for... ...day-to-day operations of the City's IT Help Desk. This role ensures the delivery of... ...departments and personnel. The Supervisor manages a team of technicians, oversees the incident...SuggestedFull timeTemporary workWork experience placementRemote work1 day per weekCity of Celina, TX
Celina, TX3 days ago$41.25k - $55k
...Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace... ...responsible for the delivery of Service Desk services as described in the client's Statement... ...thinker, can analyze, recommend, and help grow the business. ~ Proactive: looks to...SuggestedContract workWork experience placementLocal areaRemote workCompuCom
Austin, TX2 days ago- ...readiness efforts with business needs Maintain and improve documentation, workflows, and training materials Monitor performance, manage schedules and assignments, and support workload prioritization Drive a culture of customer service, accountability, and...Remote work
NPAworldwide
Houston, TX4 days ago - ...IT Support Manager Country United States of America State / County... ...business stakeholders in a professional and helpful manner. A thoughtful and creative approach... ...Handle technical escalations from Helt Desk and other techs. Provide leadership on...Permanent employmentFull timeWork experience placementWork at officeLocal areaRemote workWorldwide
Precision Castparts Corp
Houston, TX14 hours agonew - ...Role: Service Desk Manager Location: Plano, TX - Working onsite from office and In Person Interview required We are seeking a detail oriented and proactive Service Desk Manager with a strong background in Windows Administration. The ideal candidate will play...Work at office
Yantran LLC
Plano, TX3 days ago - A global professional services firm in Houston is seeking a Director of Service Management. The ideal candidate will lead IT service management strategies, oversee Help Desk operations, and ensure the delivery of IT services in accordance with agreed service levels. This...
$60k - $63k
.... Supervisory Responsibilities: Effectively train, manage, and develop staff ensuring successful delivery of the customer... ...of four to six years of customer call center or customer facing help desk experience supporting technology related products required....Full timeWork at officeImmediate startMonday to FridayShift workWireless CCTV Ltd
Dallas, TX3 days ago- ...Job Title : Tier 3 IT Service Desk Analyst - Lead This position is available as an on-site assignment in San Antonio.... ...Perform advanced system administration, including identity management, network troubleshooting, endpoint configuration, and support for...Shift work
TransPecos Banks
San Antonio, TX1 day ago - ...products, electrical services, electrical construction, and energy management solutions, Facility Solutions Group is expanding their staff... ...a responsible candidate who will leave no stone unturned to help the organization improve. You'll utilize multiple computers and...Remote work
Facility Solutions Group
Round Rock, TX1 day ago - A municipality in Texas is seeking a Service Desk Supervisor to lead day-to-day operations of the IT Help Desk, ensuring quality technical support for all departments... ...field, along with experience in IT project management. This role offers a balanced 4-day work week and...
- ...contact center operations, production support, or major incident management role, with 7+years being in a senior leadership role. 5+ yrs... ...COPC/ITIL standard processes, ticketing management solutions, help desk support practices, etc. Experience implementing AI/GenAI...
$46.5 per hour
...keep our people secure without slowing them down. From device management and SaaS tools to automation, compliance, and employee experience... ...: provisioning, onboarding, patching, compliance, and help desk workflows. Lead help desk operations : build systems that resolve...Full timeWork at officeRemote workRelocation package- A prominent government IT services provider is seeking a Service Desk Supervisor who will oversee high-quality support services for Veterans and VA Providers. The role involves managing a team, ensuring compliance with SLAs, and fostering a collaborative team environment...Remote job1 day per week
- ...educational organization is seeking a Technology Coordinator to join their team for the 2026/2027 school year. This role focuses on managing help desk operations and providing support for technology needs, including desktops, laptops, and mobile devices. Candidates should...
- ...safety-net provider in Texas is seeking a Materials Senior Project Manager to ensure the reliability of District Information Technology... ...supply chain processes, and managing the Materials Management Help Desk to enhance efficiency and reduce costs. #J-18808-Ljbffr Harris...
- ...Service Desk Manager We are seeking a detail oriented and proactive Service Desk Manager with a strong background in Windows Administration. The ideal candidate will play a crucial role in ensuring the smooth operation of our IT infrastructure and support services....Work at office
- ...services provider based in San Antonio is looking for a Service Management Lead to oversee IT/IS operations. In this role, you will... .... Ideal candidates will have experience with Level 2/3 service desk operations and be familiar with ITIL processes. A strong focus...
