Average salary: $105,000 /yearly
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- ...Help Desk Manager Remote IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical...SuggestedFor contractorsWork at officeRemote work
Interactive Process Technology LLC
San Antonio, TX2 days ago - The Center Manager, CM, is a critically important role in the overall functioning of a clinic. The CM maintains operational excellence while leading a high-performing team who exhibits high morale and professionalism in the day-to-day operations of the dialysis center....SuggestedFull timePart time
Satellite Holdings, LLC
Austin, TX4 days ago - ...Company for you! We are Optimum! Job Summary The Manager, Service Desk Operations provides day-to-day operational leadership across... ...~5+ years of experience in IT Service Desk, Help Desk, or IT Support environment ~2+ years of leadership experience...SuggestedLocal areaShift work
Altice USA
Plano, TX2 days ago - .... From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks... ...can thrive. Job Summary The IT Asset Manager role is responsible for overseeing and managing... ...management needs. Coordinate with help desk and IT support teams to resolve asset-...SuggestedCasual workRemote workWork from homeFlexible hours
- A government solutions company located in San Antonio is seeking an Operations Manager to oversee day-to-day contact center operations ensuring service levels and quality metrics are met. The ideal candidate will have 7-10 years of leadership experience and a secret security...Suggested
$115k
...Zendesk to Salesforce Service Cloud Responsible for overseeing help desk for a Salesforce Service Cloud implementation Responsibilities... ...into Houston, TX once a quarter. Key Responsibilities Own and manage daily operations of the helpdesk, overseeing Tier 1 team members...SuggestedPermanent employmentRemote work- ...Director, Service Management Building on our past. Ready for the future Worley is a global... ...more sustainable energy sources, while helping to provide the energy, chemicals and... ...teams and partners responsible for the Help Desk (Levels 1 and 1.5), incident management,...Suggested
Worley
Houston, TX3 days ago - ...two values: Deliver Results and Do the Right Thing. IT Helpdesk Manager No Visa Sponsorship for this role - This is a Hybrid position... ...technical and non‑technical audiences. End User Support & Service Desk Operations Provide hands‑on support for users at the Austin...SuggestedWork at officeVisa sponsorship2 days per week
$72k - $122.4k
Position Overview The Help Desk Manager oversees day-to-day contact center operations to ensure consistent achievement of service levels, quality metrics, and customer satisfaction in a highly regulated environment. This role directs supervisors and agents, aligning workforce...SuggestedContract workWork at office$73.05k
...Title: Cross Funct IT Support Manager Employee Classification: Cross Funct IT Support Manager Campus: University... ...level, taking grievances to their source, and being supportive and helpful to other staff members. Fulfill operational documentation...SuggestedWork experience placementImmediate startMonday to FridayNight shiftUniversity of North Texas System
Denton, TX8 days ago$51.44k - $70.99k
...Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas Job Type Staff Job Description Tarleton State University,...SuggestedFull timePart timeH1bWork at officeLocal areaImmediate startRemote workWork visaThe Texas A&M University System
Stephenville, TX4 days ago- 3 years of experience for overall responsibility of help desk operations associated with the identification, prioritization, and resolution of reported problems. Experience ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked...Suggested
Mission Services, Inc.
Universal City, TX1 day ago - ...Role: Service Desk Manager Location: Plano, TX - Working onsite from office and In Person Interview required We are seeking a detail oriented and proactive Service Desk Manager with a strong background in Windows Administration. The ideal candidate will play...SuggestedWork at office
Yantran LLC
Plano, TX1 day ago - ...readiness efforts with business needs Maintain and improve documentation, workflows, and training materials Monitor performance, manage schedules and assignments, and support workload prioritization Drive a culture of customer service, accountability, and...SuggestedRemote work
Revel Staffing
Austin, TX17 hours ago - ...growth and are seeking an individual for the position of Service Desk Manager. Our Texans Teammate Habits: Dedication to the team... ...required. Minimum 3 years managing or leading Service Desk, Help Desk or IT Support teams. Title: Service Desk...SuggestedPermanent employmentLocal areaRemote work
AEG Presents
Houston, TX9 days ago - ...Job Description: Position Overview We are seeking a high-impact Service Desk Manager to lead and evolve our service delivery function within a fast-paced MSP environment. This individual will not only manage day-to-day operations but will serve as a strategic...Contract work
Culture Fits
Richardson, TX4 days ago - ...keep our people secure without slowing them down. From device management and SaaS tools to automation, compliance, and employee experience... ...: provisioning, onboarding, patching, compliance, and help desk workflows. Lead help desk operations : build systems that...Full timeWork at officeRemote work
Files
Austin, TX4 days ago $66.68k - $97.92k
...purposeful work are celebrated. As the Service Desk Supervisor , you will: responsible for... ...day-to-day operations of the City's IT Help Desk. This role ensures the delivery of... ...departments and personnel. The Supervisor manages a team of technicians, oversees the incident...Full timeTemporary workWork experience placementRemote work1 day per weekCity of Celina, TX
Celina, TX1 day ago$41.25k - $55k
...Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace... ...responsible for the delivery of Service Desk services as described in the client's Statement... ...thinker, can analyze, recommend, and help grow the business. ~ Proactive: looks to...Contract workWork experience placementLocal areaRemote workCompuCom
Austin, TX1 hour agonew- A global professional services firm in Houston is seeking a Director of Service Management. The ideal candidate will lead IT service management strategies, oversee Help Desk operations, and ensure the delivery of IT services in accordance with agreed service levels. This...
$60k - $63k
.... Supervisory Responsibilities: Effectively train, manage, and develop staff ensuring successful delivery of the customer... ...of four to six years of customer call center or customer facing help desk experience supporting technology related products required....Full timeWork at officeImmediate startMonday to FridayShift workWireless CCTV Ltd
Dallas, TX1 day ago- ...Job Title : Tier 3 IT Service Desk Analyst - Lead This position is available as an on-site assignment in San Antonio.... ...Perform advanced system administration, including identity management, network troubleshooting, endpoint configuration, and support for...Shift work
TransPecos Banks
San Antonio, TX4 days ago - ...products, electrical services, electrical construction, and energy management solutions, Facility Solutions Group is expanding their staff... ...a responsible candidate who will leave no stone unturned to help the organization improve. You'll utilize multiple computers and...Remote work
Facility Solutions Group
Round Rock, TX4 days ago - ...energy services firm in Houston is seeking a Director of Service Management to drive the strategy, execution, and improvement of IT... ...management across the organization. The ideal candidate will lead Help Desk operations and ensure IT services are delivered transparently...
- A technology services company is seeking an individual to manage incoming service requests and prioritize technical issues. The role involves effective communication with clients and scheduling technical staff for onsite work. Candidates should possess a high school diploma...
$67.9k - $132.5k
A governmental IT services provider is seeking a Service Desk Shift Supervisor in Austin, Texas. This role oversees service-desk operations... ...for incidents and service requests. Responsibilities include managing ticket queues, coaching team members, and tracking performance...Shift work- ...financial services firm in San Antonio is seeking a Tier 3 IT Service Desk Analyst - Lead to resolve complex issues and mentor lower-tier... .... This role includes responsibilities in diagnosis, incident management, and improving ITSM processes within a regulated environment....
- A prominent government IT services provider is seeking a Service Desk Supervisor who will oversee high-quality support services for Veterans and VA Providers. The role involves managing a team, ensuring compliance with SLAs, and fostering a collaborative team environment...Remote job1 day per week
- ...educational organization is seeking a Technology Coordinator to join their team for the 2026/2027 school year. This role focuses on managing help desk operations and providing support for technology needs, including desktops, laptops, and mobile devices. Candidates should...
- ...contact center operations, production support, or major incident management role, with 7+years being in a senior leadership role. 5+ yrs... ...COPC/ITIL standard processes, ticketing management solutions, help desk support practices, etc. Experience implementing AI/GenAI...
