Average salary: $27,338 /yearly
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$104k - $166k
...mission assurance—where reliability, security, and performance are paramount. Specifically, we are looking for a TS/SCI cleared Help Desk Manager - Senior to support this mission at MacDill Air Force Base, Florida. As a Help Desk Manager - Senior you will provide...SuggestedFull timeContract workShift work- We are partnered with a fast-growing company that is looking to bring on a Help Desk Manager! This role will be onsite in Boca Monday - Friday. This Help Desk Manager will lead daily operations for Level 1 Service Desk Engineers, overseeing queue management, mentoring...SuggestedMonday to Friday
$104k - $166k
...expert in designing, implementing, and optimizing comprehensive multi‑tiered help desk operations for C2ISR Data Transport Infrastructure across global operational environments. Lead and manage multiple help desk teams or a large, complex help desk department, ensuring...SuggestedFull timeTemporary workShift work- A national security company is seeking a Help Desk Manager - Senior at MacDill AFB, Florida. This role demands leadership in technical support and operational excellence for advanced communications systems. The ideal candidate will have extensive experience in help desk...SuggestedFull time
- ...Job Description Job Description General Characteristics Defines service levels, service agreements and manages the help desk operation. Establishes processes to identify, track, escalate, resolve and report customer problems. Jointly, with the customer, defines...SuggestedContract workWork experience placementImmediate start
Connective Business Solution
Tallahassee, FL28 days ago - ...Must Haves: ~5+ years in Service Desk ~2+ years of experience in a lead role (queue ownership, triage, and stakeholder management). ~ Demonstrated experience building or operating an SLA-based support model (severity definitions, escalation paths, reporting, and...SuggestedFlexible hours
Insight Global
Orlando, FL2 days ago - A fast-growing technology company in Boca Raton is seeking a Help Desk Manager to lead daily operations for Level 1 Service Desk Engineers. The role involves overseeing the resolution of service requests and incidents, maintaining service level agreements (SLAs), and mentoring...Suggested
- ...information technology systems across all RadX Inc. sites. This role manages internal and external IT resources, oversees technology vendor... ...improvements Lead and mentor the IT team, including Help Desk, IT Support Specialists, and third-party partners Manage IT vendor...SuggestedFull timeContract workLocal area
$104k - $166k
A strategic defense contractor is seeking a Help Desk Manager for operations at MacDill AFB, Florida. This role involves optimizing help desk services, overseeing technical support teams, and ensuring mission readiness. Candidates should have at least 12 years of experience...SuggestedFull timeFor contractors$130k - $160k
...JOB TITLE : Technology Support Manager OFFICE LOCATION: OPEN DEPARTMENT: Information Technology REPORTS TO : Director of... ...SUMMARY: The Technology Support Manager leads the Firm's Help Desk, overseeing both User Support Technicians and Senior Support Technicians...SuggestedFull timeWork experience placementWork at officeSaul Ewing LLP
Miami, FL2 days ago- ...readiness efforts with business needs Maintain and improve documentation, workflows, and training materials Monitor performance, manage schedules and assignments, and support workload prioritization Drive a culture of customer service, accountability, and...SuggestedRemote work
NPAworldwide
Orlando, FL1 day ago $84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational leadership for the company's service desk functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point...SuggestedContract workWork at officeShift workASM Research, An Accenture Federal Services Company
Tallahassee, FL3 days ago- ...metals. Our products are used in applications all around you, helping to shape architectural designs, entertainment venues, and more... ...building America. We have an opportunity for an IT Service Desk Manager to join our team. The IT Service Desk Manager is...Suggested
McNichols Company
Tampa, FL4 days ago - A leading technology firm in Boca Raton is seeking a Service Desk Manager to lead the Service Desk team. This role focuses on delivering high-quality support, managing service requests, and ensuring SLA compliance. Applicants should have over five years of experience in...Suggested
- ...properly coordinated, scheduled, monitored, and resolved while managing priorities. The responsibilities of this position include... ...computer systems/peripheral devices. Familiarity with service desk/help desk/ticketing software. Significant experience working with,...SuggestedTemporary workFor contractorsWork at officeRemote workRelocation packageFlexible hoursWeekend work
- A leading IT services provider in Orlando, Florida is seeking an Enterprise Service Desk Team Lead to oversee Tier 1 & 2 teams, provide advanced troubleshooting, and ensure efficient progression of requests and incidents. Ideal candidates should have a Bachelor's degree...
- ...involvement. The Head of IT will oversee daily IT operations, manage a small team of IT professionals, and ensure that internal systems... ...uptime, scalability, and data integrity. Manage daily help desk and ticketing operations, ensuring timely response and resolution...Full timeFor contractorsWork at officeRemote workMonday to Friday
- ...development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting... ...Asia. Create a cohesive team environment through consistent management Coach and counsel of direct reports including providing...Full timeFlexible hours
- ...collaboration and innovation are expected, recognized and awarded! What you will be doing Manage enterprise-wide support operations for remote and on-site users, across Tier 1 (Help Desk) to Tier 3. Establish and maintain SLAs, KPIs, and escalation protocols aligned with...Work experience placementRemote workShift work
- The Service Desk Manager is responsible for ensuring the Service Desk team delivers consistent, white-glove support experience to all managed services clients. This is a hands-on leadership role responsible for maintaining service excellence while actively contributing...Contract work
$67.9k - $132.5k
A technology solutions firm based in Tallahassee, Florida, is seeking a Service Desk Shift Supervisor to oversee service desk operations, manage technical incidents, and mentor staff. The role requires strong leadership and customer service skills, with a responsibility...Shift work$161.25k - $195.39k
A leading global biopharmaceutical company is looking for an Associate Director for the Requisition to Pay Service Desk in Tampa, Florida. This role requires defining and leading global strategies and governance for the R2P Service Desk while improving user and supplier...$50k - $55k
...Service Technician Team Lead in Orlando, FL, to guide a team in delivering exceptional IT support. Responsibilities include managing service desk activities, resolving customer issues, and developing dashboards for performance tracking. Candidates must have a High School...$22 per hour
...OPS SYSTEM PROJECT CONSULTANT - HELP DESK TECHNICIAN Date: Apr 15, 2026 The State Personnel System is an E-Verify employer. For more... ..., and moderate noise levels. The role requires the ability to manage periodic interruptions, perform duties within a confined workspace...Hourly payFull timeTemporary workFor contractorsWork at officeRemote workMy Florida Corp Defunct
Tallahassee, FL2 days ago- ...Technical Project Analyst Job ID 2026-5867 Category Project Management Type Full-Time Workplace policy Hybrid Overview The Technical Project Analyst partners with the Project Manager and Project Owner to translate...Full time
City National Bank
Miami, FL2 days ago $90k - $120k
...About the Job The Role: We need an IT Support Manager who thinks like an operator and works like a technologist. You'll own support for all external-facing club systems - most importantly Northstar (our ERP across 38 clubs), Enterfusion POS, and the integrations...Remote workConcert Golf Partners
Lake Mary, FL18 hours ago- A leading supplier of metal products is seeking an IT Service Desk Manager to lead the help desk team in Tampa, FL. The role includes managing daily operations, ensuring high-quality customer service, and resolving technical issues. Candidates should have a bachelor's degree...
- ...Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they... ...engaged workplace cultures in the world. Technical Sales Support Manager - Stanley Access Technologies, Remote Stanley Access...Contract workH1bWork at officeRemote work
Allegion
Tallahassee, FL4 days ago - ...Infrastructure team members. This includes helping to maintain the Home Office datacenter and handling issues escalated through help desk requests. The individual in this ministry... ...upon inquiry. Purpose: The IT Project Manager coordinates with the IT Leadership team to...Contract workTemporary workWork experience placementWork at officeLocal areaRemote workWorldwideHome officeOverseas
$135.2k - $199.68k
...the world for the better. Read further to learn how you could help make great things possible not only in your community, but around... ..., AOP evaluation, destruction technologies, residuals management and hydraulic stress testing. Conduct field diagnostics, process...Full timeTemporary workPart timeWork at office
