Average salary: $27,338 /yearly
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- ...Job Description Summary Manages a help desk team to support and resolve end-user issues with computer hardware or software. Manages the overall response to user inquiries, ensures the team can troubleshoot, diagnose problems and identify solutions with IT equipment...SuggestedWork experience placementWork at office2 days per week3 days per week
Raymond James Financial Services
Saint Petersburg, FL7 hours ago - ...Service Desk Lead Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to innovation, excellence, and patient-centered care. The Service Desk Lead serves as the senior technical escalation point for the IT Service Desk,...SuggestedRemote work
Sage Dental
Boca Raton, FL4 days ago - ...We are seeking a proactive IT Manager to oversee technology operations across multiple sites on the East Coast. In this role, you will lead and mentor a team of IT professionals while aligning technology initiatives with business goals. Collaborating with senior leaders...SuggestedFull timePart timeMonday to Friday
VC5 Consulting
Jacksonville, FL7 hours agonew - ...across multiple locations, ensuring everything runs efficiently and reliably. You’ll be responsible for guiding a team of Help Desk Engineers, managing daily IT operations, and driving longer‑term initiatives that strengthen and scale our technology environment. The ideal...SuggestedWork at officeLocal areaMonday to Friday
- ...information technology systems across all RadX Inc. sites. This role manages internal and external IT resources, oversees technology vendor... ...improvements Lead and mentor the IT team, including Help Desk, IT Support Specialists, and third-party partners Manage IT vendor...SuggestedFull timeContract workLocal area
- ...readiness efforts with business needs Maintain and improve documentation, workflows, and training materials Monitor performance, manage schedules and assignments, and support workload prioritization Drive a culture of customer service, accountability, and...SuggestedRemote work
NPAworldwide
Orlando, FL2 days ago - ...innovation are expected, recognized and awarded! What you will be doing: Manage enterprise-wide support operations for remote and on-site users, across Tier 1 (Help Desk) to Tier 3. Establish and maintain SLAs, KPIs, and escalation protocols aligned...SuggestedWork experience placementRemote workShift work
Slide Insurance
Tampa, FL3 days ago $130k - $160k
...JOB TITLE : Technology Support Manager OFFICE LOCATION: OPEN DEPARTMENT: Information Technology REPORTS TO : Director of... ...SUMMARY: The Technology Support Manager leads the Firm's Help Desk, overseeing both User Support Technicians and Senior Support Technicians...SuggestedFull timeWork experience placementWork at officeSaul Ewing LLP
Miami, FL2 days ago- ...Job Description Job Description General Characteristics Defines service levels, service agreements and manages the help desk operation. Establishes processes to identify, track, escalate, resolve and report customer problems. Jointly, with the customer, defines...SuggestedContract workWork experience placementImmediate start
Connective Business Solution
Tallahassee, FL25 days ago - A leading technology firm in Boca Raton is seeking a Service Desk Manager to lead the Service Desk team. This role focuses on delivering high-quality support, managing service requests, and ensuring SLA compliance. Applicants should have over five years of experience in...Suggested
- The Service Desk Manager is responsible for ensuring the Service Desk team delivers consistent, white-glove support experience to all managed services clients. This is a hands-on leadership role responsible for maintaining service excellence while actively contributing...SuggestedContract work
- ...involvement. The Head of IT will oversee daily IT operations, manage a small team of IT professionals, and ensure that internal systems... ...uptime, scalability, and data integrity. Manage daily help desk and ticketing operations, ensuring timely response and resolution...SuggestedFull timeFor contractorsWork at officeRemote workMonday to Friday
$41.25k - $55k
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace... ...responsible for the delivery of Service Desk services as described in the client’s Statement... ...thinker, can analyze, recommend, and help grow the business. Proactive: looks to identify...SuggestedContract workWork experience placementLocal areaRemote work- ...properly coordinated, scheduled, monitored, and resolved while managing priorities. The responsibilities of this position include... ...computer systems/peripheral devices. Familiarity with service desk/help desk/ticketing software. Significant experience working with,...SuggestedTemporary workFor contractorsWork at officeRemote workRelocation packageFlexible hoursWeekend work
$50k - $55k
...Service Technician Team Lead in Orlando, FL, to guide a team in delivering exceptional IT support. Responsibilities include managing service desk activities, resolving customer issues, and developing dashboards for performance tracking. Candidates must have a High School...Suggested$22 per hour
...Department of Health Working Title: OPS SYSTEM PROJECT CONSULTANT - HELP DESK TECHNICIAN Pay Plan: Temp Position Number: 64801904... ..., and moderate noise levels. The role requires the ability to manage periodic interruptions, perform duties within a confined...Hourly payFull timeTemporary workFor contractorsWork at officeRemote workState of Florida
Tallahassee, FL3 hours agonew- ...team of global technical Support Engineers and Technical Account Managers who interface directly with our Enterprise (Commercial,... ...process improvements Create and submit knowledgebase entries to help improve customer self-service capabilities and share this internal...
iboss
Orlando, FL15 hours ago - ...Must Haves: ~5+ years in Service Desk ~2+ years of experience in a lead role (queue ownership, triage, and stakeholder management). ~ Demonstrated experience building or operating an SLA-based support model (severity definitions, escalation paths, reporting, and...Flexible hours
Insight Global
Orlando, FL7 hours ago $22.64 - $34.48 per hour
...of functions supported. Resolves technical and access issues encountered by Caregivers and determines when an escalation to the IT Help Desk is required. Skills Leadership Negotiation Microsoft Office Communication Customer Service Problem Solving Scheduling Healthcare...Hourly payWork at officeRemote workFlexible hoursIntermountain Health
Tallahassee, FL1 day ago- ...Infrastructure team members. This includes helping to maintain the Home Office datacenter and handling issues escalated through help desk requests. The individual in this ministry... ...upon inquiry. Purpose: The IT Project Manager coordinates with the IT Leadership team to...Contract workTemporary workWork experience placementWork at officeLocal areaRemote workWorldwideHome officeOverseas
- Job Description Rev Cycle Support Analyst Lead - USFTGP RCO - (260000Y1) Description Under the direct supervision of Assistant Director of Liaison and Analytics and according to established policies and procedures, the Lead Revenue Cycle Support Analyst performs routine...Full timeWork at officeRemote workMonday to Friday
- You can help share the gospel with people who don’t know Jesus Christ as their Saviour. That... ...handling issues escalated through help desk requests. The individual in this ministry... ...explained upon inquiry. Purpose The IT Project Manager coordinates with the IT Leadership team to...Contract workTemporary workWork experience placementWork at officeLocal areaRemote workWorldwideHome office
- A leading executive search firm seeks a Technical Customer Support Manager to lead global support operations. This role requires 5+ years of technical support leadership, strong troubleshooting skills, and excellent communication. Responsibilities include managing complex...
$91k - $321.5k
...Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Senior Manager Job Description & Summary At PwC, our... ...independence requirements. The Opportunity As part of the Pricing Desk you will lead strategy for valuable Scaled Engineering Services...Contract workH1b$87.28k - $130.92k
A financial services corporation in Tampa is seeking a Senior Analyst with extensive IT experience to contribute to automation and process improvement initiatives. Responsibilities include building RunBook Automation, coordinating project adoption, and collaborating with...- ...Client Success Manager As the world works and lives faster, FIS is leading the way. Our... ...priority is to use their product expertise to help clients achieve business goals, deliver... ...Client Success/Service, Client Support/Help Desk, Account Management, or similar roles. ~...
Fisglobal
Jacksonville, FL7 hours ago - ...emergency care, stroke treatment, labor & delivery, and a wide range of other services. We are seeking an experienced Cath Lab Manager who is committed to collaboration, excellence, and patient-centered care. The manager will oversee the operations of the CVOR,...
UF Health
Tampa, FL1 day ago $90k
Role: Manager, IT Support Services Location: Onsite / Ft. Lauderdale Compensation: $90k Job Type: Full Time/Perm Key Responsibilities:... ...Manages IT Command Center functions including: staff and develop Help Desk, NOC, and Site Support team members; develop, administer, and...Permanent employmentFull timeLocal areaAll shiftsNight shift- ...Director to develop and execute the organization's technology vision. The role encompasses overseeing systems and infrastructure, managing a Help Desk team, and driving IT initiatives. Candidates should have over 10 years of IT experience with expertise in Microsoft 365 and...Monday to Friday
- Our client is seeking a Technical Customer Support Manager to lead their global technical support operations. This strategic role blends leadership with deep technical expertise in hardware and software systems. The ideal candidate will manage complex escalations, improve...Shift work
