...Responsible of designing QA strategy along with SOM/OM and Account Managers (remedial plan)
○ Defines standards and establish clearly... ..., with Operations and with the client respectively
○ Escalates client-related issues to Vendor Management that are affecting...
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...Position Overview
The Client Operations Manager will be responsible for ensuring daily productivity amongst teammates. They provide a first level degree of escalation and should be able to make strategic systems or process decisions. They are also responsible...
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Immediate start
Worldwide
...POSITION OVERVIEW
The Client Success Manager is a key liaison between the Client and the Services teams within Insight including... ...services, analysing and presenting data, acting as a point of escalation, partnering with operational teams on client concerns, recommending...
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Flexible hours
...established by the following three principles:
Our Mission Statement
Mission Leader role definition.
STRIDES values
2. Manage operational information of the business areas
Works with the business teams, leveraging technology when necessary.
Assists the...
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...monitoring, administration, and break/fix support of client’s managed appliance. You will be working with a team of IT professionals... ...servers, network devices or other configuration items managed
Escalates issues to higher tier of support. Collaborate with Engineers to...
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Worldwide
Shift work
Night shift
...actions effectively and drive the efficiency and effectiveness of the incident management process
Process Critical High Priority/Severity to Minor Alerts/Incident including Creation, Escalation of High Priority/Severity Incident for client
Correlation of Alerts/...
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...Information Technology
Open Source
Software
Wealth Management
Amazon Associates Program
Opportunities
Partners Programs... ...partnerships. The role also involves managing highly escalated issues that require communication at all levels of leadership...
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Contract work
...Monitor networks, servers, and applications
Ensure proper issue escalation and effective incident resolution
Gather metrics via... ...required
Must have a minimum of 1-2 years NOC monitoring, events management or technical support experience
Requires working knowledge...
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Worldwide
Night shift
Weekend work
...Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or... ...status for client base
• Act as a backup for first level escalation in the absence of a team lead or manager
What you’ll need...
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...Main Objectives and Duties:
1. Communicates any system downtimes to all stakeholders
Escalates any system downtime and tool issues to the Qualfon and Account’s Management
Communicate effectively any information to Operations Team from Account’s Workforce...
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...BASIC FUNCTION
Position Overview
As a Technical Support Escalation Engineer, you will be responsible for ensuring our clients... ...team under the direction of the Technical Support Escalation Manager to focus on our elite clients, and assisting in the reporting...
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...Hardware and also the scheduled backup software
Proactively manage and maintain the Active Directory structure, DNS, Web, SQL, Anti... ...tickets created by the Helpdesk team
~ Communicate and escalate to the Systems Administration Supervisor if there are tickets that...
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...profitable, and well-established value-added reseller (VAR) and IT managed service provider (MSP) to businesses, school districts, state... ...exceptional attention to detail to prevent small issues from escalating into significant problems.
Desired Qualifications and...
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Full time
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3 days per week
...Responds to contact center routing and tool outages and other business continuity and recovery
(BCRP) events.
• Monitors queue to determine appropriate resource allocation to meet service level goals.
• Analyzes and escalates issues that may impact the business’...
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..., governance, and compliance, and the ability to mentor others are essential. The Division Head will also work closely with store managers to develop comprehensive sales plans and calendars for each store.
The ideal candidate for the Division Head position will have a...
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Full time
.... The role involves leading a dedicated team of compliance professionals, conducting regulatory risk assessments, and supporting management in mitigating risks. The candidate should possess integrity, flexibility, and strong people skills to effectively lead the team and...
Full time
Local area
...individual to join our client’s team as Cottonseed QA Technician. This position is responsible for assisting the Quality Assurance Lab Manager and Lab Supervisor to complete any necessary activities to test fuzzy, processed, and carryover cottonseed for quality standards....
Hourly pay
Full time
Contract work
Summer work
Saturday
Monday to Friday
...Job Summary
Scope:
The IT Incident Analyst is responsible for overseeing and managing the organization's incident and problem management processes. They are responsible for minimizing the impact of incidents and problems on business operations by ensuring efficient...
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Flexible hours
...pivotal in directing and coordinating processes related to business planning, local transcreation of global marketing plans, portfolio management, new product launches, and multi-channel marketing. The successful candidate will be responsible for the development of annual...
Full time
Local area
...strengthening the brand position, providing strategic communication and direction across the organization. Responsibilities include managing both external and internal communications, aligning with global strategies, and building a local communication team. The role...
Full time
Work experience placement
Local area
...revenue, expense, productivity, and other strategic projects. This position will support the efficiency, profitability, and expense management for the Client Operations team.
What you’ll do at Insight
Proactively identify, analyze, and recommend business process...
Worldwide
...building high-performing teams. The Head of Data Operations will also be expected to set and communicate the organization's strategy, manage stakeholders up to C-suite level, and lead a team of Circle Leads within the Super Circle.
To be considered for this role,...
Full time
...execution. The ideal candidate will have over a decade of legal experience, preferably in multinational corporations, and be adept at managing commercial contracts and conducting legal research.
The Senior Legal Counsel position at the company requires a candidate with a...
Full time
Contract work
...Chief Investment Officer to join their dynamic and people-centric organization. This strategic leadership role is pivotal in the management team, driving financial performance and shaping both short and long-term strategic plans. The successful candidate will be responsible...
Full time
Temporary work
Work experience placement
...Basic Function
Position Overview
The Partner Associate will be responsible for supporting the Partner Manager who is managing and developing the relationship between Insight and its strategic partners. The Partner Associate will help execute marketing plans...
Shift work
Night shift
...experience in patching Citrix environments and staying on top of Citrix exploits. The Senior Citrix Engineer will be responsible for managing and maintaining our Citrix infrastructure, ensuring optimal performance, and providing technical support to end-users. The Citrix...
Worldwide
...ongoing focus on meeting operational objectives
Strong written and verbal English communication skills
Able to successfully manage multiple priorities
Proven ability to communicate effectively across all levels of the organization
Strong commitment to company...
Night shift
...customer projects. You will be responsible for the implementation of a wide variety of technologies
What you’ll do at Insight
Manage, monitor, and troubleshoot WAN and LAN connections for multiple clients
Use remote monitoring tools and protocol analyzers to...
Work experience placement
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Worldwide
...responsible for coaching and leading the Food Service team, ensuring the adoption of best practices in sales, trade marketing, and management disciplines. The role demands a leader who can expand the Food Service channel, drive brand growth, and achieve business and...
Full time
Contract work
$12k - $16k
...housekeeping and maintenance requests while tracking their progress. Furthermore, the specialist follows recurring processes such as managing room blocks, handling lost and found items, and conducting quality assurance inspections.
A typical schedule for this role is...
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Holiday work
Full time
Temporary work
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Local area
Home office
Night shift
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