Average salary: $67,500 /yearly
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- ..., VA, Ashburn, VA, Orlando, FL, or San Antonio,TX IT Service Desk Quality Control Lead Systems Integration, Inc. (SII) is a leading... ...provider of customer experience, cloud-based services, and managed IT solutions. We are seeking a motivated and customer-focused IT...SuggestedRemote workWorldwide
Systems Integration Inc
Springfield, VA4 days ago - Join to apply for the IT Service Desk Quality Control Lead role at Systems Integration, Inc. (SII) 3 days ago Be among the first 25... ...leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking a motivated and customer-focused IT...SuggestedFull timeRemote workWorldwide
- Join to apply for the IT Service Desk Training Lead role at Systems Integration, Inc. (SII) . Get AI-powered advice on this job and... ...leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking a motivated and customer-focused IT...SuggestedFull timeRemote workWorldwide
- ...Job Description About this Position: Job Title: Service Desk Manager Responsibilities: Oversee and manage a team of IT Support technicians, including training, coaching, and performance monitoring. Provides leadership and direction to IT Support team...SuggestedH1b
Elegant Enterprise-Wide Solutions, Inc.
Washington DC16 days ago - ...regional meetings, and weekly meetings with customer support managers. Monitor recurring and claimant-specific technical problems related... ...Relation Management (CRM) team, and CNIC leadership. Manage a help desk operation supporting approximately 800 customers, ensuring...SuggestedFull timeContract workTemporary workFor contractorsWork at officeLocal areaMonday to FridayWeekend workAfternoon shift
- Overview Help Desk Incident Manager Job ID: 2024-27471 Category: Project/Program Management & PMO Location: US-VA-McLean About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed...SuggestedContract workRemote work
- ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position. As a Help Desk Manager, this individual will lead the team providing essential technical assistance to government...SuggestedContract workWork at officeRemote work
- ...headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity,... ...results. Learn more at About the Opportunity DMI, LLC is seeking a Help Desk Incident Manager to join us. Duties and Responsibilities: Leads...SuggestedImmediate start
- ...forward-thinking peers. The IT Training Manager (the “Manager”) plays a pivotal role in designing... ...: Collaborate with the Director, Service Desk & Training Operations, Managing Director,... ...that could benefit the firm by helping users understand and incorporate AI, automation...SuggestedWork at officeFlexible hoursNight shift
- Service Desk Lead Quantico, VA Overview: The MCRC Enterprise Service Desk (ESD) is the primary IT support arm for the MCRC G-6, providing... ...issues to Tier-2/3, MCCOG, or MCRISS Program Office. -Manage imaging, deployment, and tracking of government laptops and assist...SuggestedWork at office
$71.15k - $113k
...Service Desk Lead GovCIO is currently hiring for a Service Desk Lead to support our... ...Responsibilities Confers with staff, users, and management to establish requirements for new systems... ...'t do it alone. We need great people to help us do great things - for our customers,...SuggestedFull timeCurrently hiringRemote workFlexible hoursGovCIO
Washington DC4 days ago- ...Service Desk Tower Lead DMI, LLC is looking for a Service Desk Tower Lead to lead our... .... You will play a critical role in managing a team of support analysts and ensuring efficient... ...internal career growth opportunities to help you thrive. Financial - Generous 401(k)...SuggestedFor contractors
ClearanceJobs
Washington DC4 days ago $104k - $166k
...Requisition ID: 2025-159776 Position Category: Project Management Clearance: Agency Clearance Responsibilities Peraton... ...personnel with strong expertise in: Enterprise Service Desk ITIL Service Management Help Desk / Tech Support Change Management Knowledge...SuggestedContract workShift work- Enterprise Release Manager - Systems Engineer - Senior 2037 Join to apply for the Enterprise Release Manager - Systems Engineer - Senior... ...TS/SCI+ Springfield, VA $84,900.00-$178,400.00 1 month ago IT Help Desk Program Manager (Public Trust Required, Fully On-Site)...SuggestedFull time
- ...Job ID 2025-233822 JOB OVERVIEW The Medication Care Manager is responsible for providing the highest degree of quality care... ...notify RCD or Wellness Nurse if a new prescription is needed. Help residents maintain independence and promote dignity and physical...SuggestedWork at officeLocal areaImmediate startShift work
Sunrise Senior Living
Burke, VA14 days ago - ...Analyst) to join our team at Fort Belvoir, VA to support our Product Manager Force Protection Systems (PM FPS) contract. Duties: Represent... ...policies and regulations, preferred. Knowledge of the AIE-3 Help Desk Trouble Ticket process and the ability to effectively interact...Full timeContract workTemporary workFor contractorsInterim roleWork at officeMonday to Friday
- ...Service Desk Lead/ESD Lead Business Technology Integrators (BTI), a Service-Disabled... ...provides daily supervision and direction to help desk staff supporting the Marine Corps Recruiting... ..., software, and printer problems. Manage ticket queues, track metrics, and ensure...Contract work
BTI Services
Quantico, VA23 hours ago - Job Title Information Technology Help Desk Manager Minimum Position Qualifications Associates degree or equivalent experience. At least 5 years’ experience managing an IT service desk. Strong demonstrated leadership abilities. Experience researching and developing employee...Work at office
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government... ...for computer systems, networks, applications, infrastructure, help-desk services, databases, and other technologies. Identify,...For contractorsWork experience placementLocal areaRemote work
- Overview Role: Service Desk Manager About Rigil Rigil is an award-winning strategy, technology, and products company committed to making life better for every individual and community we support. Founded in 2005 as a woman-owned business, on the premise: There is always...Full timeRemote work
- Overview Senior IT Service Quality Manager (Active Secret Clearance) - Suvi, an Akima company, seeks a Senior IT Service Quality Manager... ...resource for quality improvements across IT functions such as help desk, operations, requirements gathering, and service delivery....
$49k - $82k
Job Title: Service Desk Site Lead Location: Adelphi, MD Company: Link Solutions, Inc. Join to apply for the Service Desk Site Lead... ...available Job Responsibilities Oversee Tier I and Tier II ticket management, queue managers, and Quality Assurance Analysts. Responsible...Full timeRemote workRelocation package$125.53k - $169.83k
...Seize your opportunity to make a personal impact as a Service Desk Manager. GDIT is your place to make meaningful contributions to challenging... ...are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends...Temporary workImmediate startWorldwideFlexible hours- Position : Service Quality Manager Location: Alexandria, VA Work Environment: Hybrid Clearance Required: Secret Status: Contingent... ...met efficiently and interventions are effective. Engage across help desk, operations, requirements gathering, and service delivery functions...Contract work
- Overview IT Veterans is seeking an IT Help Desk Manager to join our team in Greenbelt, Maryland . This position offers a hybrid work environment , combining on-site support with remote flexibility, based on contract requirements and mission needs. In this role, you’ll support...Contract workFor contractorsRemote work
- Join to apply for the Service Desk Manager role at ActioNet, Inc. Join to apply for the Service Desk Manager role at ActioNet, Inc. ActioNet... ...in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager ServiceNow...Full timeWork at officeFlexible hoursShift work
- ...certified and appraised for CMMI ML3 for Services and Development. Job Description Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. Must be a US Citizen DoD Secret Clearance required Non-remote (relocation incentive available...Temporary workWork at officeRemote workRelocation package
- ...oriented Desktop Support Services Operations Manager to join our team in Washington, DC. This... ...+ years of relevant experience in service desk or program management. 4+ years of hands-... ...Certification Preferred Qualifications: Help Desk Institute (HDI) certification Familiarity...Remote work
- Job Title IT Help Desk Manager Job ID: 2024-27469 • Category: Project/Program Management & PMO • Location: US-VA-McLean About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed...Contract workFor contractorsRemote work
$86.5k - $106k
The Manager, IT Help Desk oversees the day-to-day operations of the Help Desk function, ensuring timely, professional, and effective support for all employees across the organization. This role manages the Help Desk team, develops performance standards, and ensures high...Contract workTemporary workWork at officeFlexible hoursShift workWeekend workAfternoon shift
