Average salary: $80,817 /yearly
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- ...Providing support for BirchStreet operations, the full-time FLEX Manager will manage helpdesk workflows, resolve user issues, and support hotel onboarding while ensuring timely responses to tickets within stated SLAs. Key Responsibilities Provide high-quality technical...SuggestedFull timeRemote workFlexible hours
Virtual Vocations Inc
United States4 days ago $52.2k - $62.6k
## Helpdesk ManagerApplylocations: Alamosa, Coloradotime type: Full timeposted on: Posted 2 Days Agojob requisition id: R519**Position Summary:**This position is responsible for the management of the CS helpdesk including oversight of all aspects of the initial requests...SuggestedWork experience placementH1bWork at officeImmediate startFlexible hoursAssociation for Institutional Research Upper Midwest
Alamosa, CO5 days ago$90k - $120k
Base Pay Range $90,000.00/yr - $120,000.00/yr Job Overview We are seeking a Helpdesk Manager / End‑User Services Lead to own the Microsoft 365-based end‑user experience, including identity, devices, collaboration tools, and frontline IT support. This role also leads the...SuggestedContract work$52.2k - $62.6k
This position is responsible for the management of the CS helpdesk including oversight of all aspects of the initial requests for technical support from campus constituents. This position requires sound problem solving skills and excellent communication and interpersonal...SuggestedWork experience placementWork at officeFlexible hours$75k - $105k
Job Overview BGB Group is a healthcare communications agency based in Boston. We are looking for a Helpdesk Manager to lead the day‑to‑day operations of the IT Helpdesk, ensuring timely and effective support for all end‑user technology needs. Responsibilities Oversee...SuggestedWork at officeRemote work$80k - $100k
...reporting to the Director of Information Technology, the Help Desk Manager will lead the team of help desk technicians, handle escalations... ...a help desk support team 5 to 10 years of experience in helpdesk and desktop support Working experience with Windows, MacOS, and...SuggestedTemporary workFor contractorsWork experience placementWork at officeRemote work$75k - $105k
...innovation, and motivated by work that matters, you’ll find a place to grow, contribute, and make a meaningful impact at BGBx. Helpdesk Manager Position Overview The Helpdesk Manager is responsible for leading the day‑to‑day operations of the IT Helpdesk, ensuring...SuggestedWork at officeRemote work- ...Veterans and their families. This position provides hands‑on management of projects, systems, and IT staff, and will develop and implement... ...and Security (EOTSS) and management of ServiceNow for helpdesk operations Implement end‑user support and training programs to...SuggestedFull timePart timeWork at officeLocal areaWork from home
Commonwealth of Massachusetts
Boston, MA4 days ago - ...Job Description Insight Global is looking for a Service Desk Manager who will be responsible for leading the daily operations of the... ...Requirements 4+ years of experience Managing or Supervising a helpdesk team in an ENTERPRISE ENVIRONMENT Team size is 25 that they will...SuggestedRemote work
Insight Global
Alpharetta, GA4 days ago - ...escalation point for complex technical issues involving KHS machinery. Manage inbound customer and technician calls and emails related to... ...support for after-hours issues handled by the German Helpdesk or KHS USA Hotline. Oversee case documentation, ticketing, and...SuggestedRemote work
Salzgitter AG
Waukesha, WI4 days ago - ...Description Job Description IT Infrastructure and Support Manager Trigo Quality Solutions Peoria, IL Hybrid Role Overall... ...ROI User Support & Team Leadership Lead and mentor the IT helpdesk team, directing service operations, monitoring SLAs, and acting...SuggestedWork experience placementWork at officeLocal areaRemote workFlexible hours
TRIGO Global Quality Solutions
Springfield, IL6 days ago - ...fuel needs and creates a sustainable supply chain. Service Desk Manager Packsize is seeking a hands‑on and strategic Service Desk... ...training, feedback, and career development. The team includes helpdesk administrators, CRM and ERP system admins, and reporting platform...SuggestedRemote workWorldwideFlexible hours
YRH - PACKSIZE LLC
Salt Lake City, UT8 hours ago - ...hands-on and strategic—you will run day-to-day IT operations, manage vendor performance, and partner closely with Security and Compliance... .... IT operations Run day-to-day IT operations, including helpdesk function, escalation management, root cause analysis, and continuous...SuggestedRemote work
Nexus Cognitive Technologies
Atlanta, GA4 days ago - ...Description Job Description ROLE AND PURPOSE: The TEAMS Support Manager will oversee and manage the ERP&SIS support, training and... ...& SOFTWARE SKILLS: Familiarity with IT support tools, helpdesk software, and ticketing systems. Knowledge of software and application...SuggestedWork experience placementWork at office
Arlington Independent School District
Arlington, TXa month ago - ...Trust) security clearance (Tier 4/6c). Certifications: Project Management Institute (PMI) Project Management Professional (PMP)... ...customers. Establish scripts, procedures and templates used by the helpdesk team to perform daily activities. Manages a team of help desk...SuggestedTemporary workRemote workFlexible hours
- Confluent is looking for a Director of IT to lead the IT organization, ensuring seamless support across Helpdesk, endpoint engineering, and enterprise identity. This remote position requires extensive IT experience, with a focus on improving employee experience and operational...Remote job
$203.5k - $243.06k
...experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service... ...an AI‑fluent RM team Hire, onboard, and coach Relationship Managers across the MidMarket segment Develop and coach Relationship Managers...Work at officeLocal areaWork from homeFlexible hours3 days per week- Confluent is seeking a Director of IT to manage IT operations and enhance the employee technology experience. This role involves leading teams responsible for Helpdesk, endpoint services, and corporate cloud infrastructure, ensuring the reliability and modernization of...Remote job
$139k - $187k
...the burden of disease. Description The End User Services Senior Manager provides strategic leadership and enterprise accountability for... ...the full end user services portfolio across deskside services, helpdesk support, workplace technology, endpoint compliance, corporate...Temporary workSummer workLocal areaRemote workShift work- Confluent is seeking a Director of IT responsible for leading various IT functions including Helpdesk, endpoint engineering, and corporate identity. The successful candidate will enhance the employee technology experience and drive modernization in the IT operating model...Remote job
$226k - $347.44k
Join to apply for the Relationship Manager, MidMarket role at Intercom Join to apply for the Relationship Manager, MidMarket role at Intercom... ...experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer...Full timeWork at officeLocal areaRemote workWork from homeFlexible hours3 days per week- ...lead their IT organization, enhancing systems that improve employee productivity in a remote setting. Your role will involve managing Helpdesk, endpoint services, corporate networking, and cloud infrastructure while ensuring a high standard of service. The ideal candidate...Remote job
$140.72k - $211.08k
...Duties Enterprise Applications and Development Oversight: Lead the management of the College’s enterprise systems portfolio, including the... ...as liaison with third‑party vendors. Technology Support and HelpDesk Management: Direct the College’s HelpDesk operations and...Full timeContract workSummer workWork at officeRemote workCharter Oak State College
New Britain, CT4 days ago- ...position provides executive leadership for cybersecurity risk management, incident response, security architecture, vendor risk oversight... ...with the CIO, Director of IS, IS Engineering Manager, and Helpdesk Manager to ensure Stormont Vail staff effectively manage risk...Remote work
Stormont-Vail HealthCare
Topeka, KS4 days ago - ...performing teams? This is your opportunity to take charge as our Manager, IT Services and shape the technological landscape for Bradford... ..., and troubleshooting of wired and wireless networking Helpdesk/Desktop support Servers- advanced knowledge of configuration...Work at officeLocal areaImmediate startRemote work
ADDICTION AND MENTAL HEALTH SERVICES, LLC
Birmingham, AL14 days ago $20 - $23 per hour
We are looking for a Level 1 helpdesk teammate to join our IT department. This full-time, non-exempt (hourly) position will work from... ...organized, and be flexible for special projects. Excellent time management skills are a must, and you must work well both with a team and...Hourly payFull timeWork at officeWork from homeFlexible hours- ...virtuellen Teams, das sich gegenseitig unterstützt.**Branche:** IT & Technologie**Jobarten:** Nebenjob**Personalart:** IT-Support-Helpdesk (m/w/d)**Aufgaben:**AnzeigeDeine Aufgaben als User Support Coordinator: Unterstützung bei grundlegenden Bedienungsfragen der Plattform...Remote workFlexible hours
$150k - $170k
...resolution of incidents in alignment with ITIL-based service management practices. Supervise service desk staff, manage daily workflows... ...Active IAT Level II certification. 9 years of experience in helpdesk/desktop support roles to include incident management, problem...Full timePart timeLocal areaRemote work$110k
Position: Customer Support Manager, AI-First Compensation: USD $110,000 per annum + up to 10% Performance Bonus Total Annual Package... ...Build the Future of AI-Powered Support You won’t just manage a helpdesk—you’ll engineer an autonomous support ecosystem. From training...Remote jobHome office- ...and frontline team leadership. The IT Support Lead will work directly under the IT Manager, taking ownership of network and systems administration tasks while supervising two Helpdesk Support Technicians to ensure timely, high‑quality end‑user support. This is a working...Full timeCasual work
