Average salary: $80,817 /yearly

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  • Chief Information Officer Office of the AssessorRecorder 0931 161805 (San Francisco)

     ...Infrastructure Oversight Direct all IT domains, including product management, cloud and network infrastructure, cybersecurity, and enduser...  ...highquality, responsive support through oversight of IT helpdesk operations. Digital Modernization & Web Services ~ Direct... 
    Suggested
    Full time
    For contractors
    Work experience placement
    Work at office
    Local area

    City and County of San Francisco

    San Francisco, CA
    1 hour ago

  • Senior Manager, Customer Success

    $203.88k - $251.55k

     ...experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service...  ...and our AI Agent Fin to reach their business goals. As a Manager of our High-Touch Customer Success team at Intercom, you will be... 
    Suggested
    Work at office
    Local area
    Work from home
    Flexible hours
    Shift work
    3 days per week

    Intercom

    Chicago, IL
    1 day ago

  • Service Desk Team Lead

     ...This role will continuously work under the guidance of the IT Manager. Responsibilities: - Oversee service desk, ticket triage,...  ...Qualifications: - Bachelor's degree preferred. - Experience using a Helpdesk ticketing system. - 1-2 years of general IT support... 
    Suggested
    Remote work

    Next Step Systems LTD

    Washington DC
    5 days ago

  • Service Desk Lead

     ...Lead to support an Important Government Client. Required Qualifications: *9 years of experience in helpdesk/desktop support roles to include incident management, problem management, service request fulfillment, remote troubleshooting, hardware and software support,... 
    Suggested
    Contract work
    Temporary work
    Local area
    Remote work

    LinTech Global

    Alexandria, VA
    3 days ago

  • Service Desk Lead

     ...support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request...  ...information systems, information technology, or business. ~9+ years helpdesk/desktop support. ~3+ years managing technical staff. ~2+... 
    Suggested
    Remote work

    CSV-TAUREAN

    Alexandria, VA
    5 days ago

  • Service Desk Lead

     ...to support the OIG mission including database support, storage management, transition management, application services, mobile device...  ...administration, information technology. Minimum 9 years' experience in helpdesk/desktop support roles to include incident management, problem... 
    Suggested
    Contract work
    Work at office
    Remote work

    Knowesis

    Arlington, VA
    5 days ago

  • Service Desk Lead

     ...Analysis). ~ Coordinate and make available to DoD OIG management documentation detailing the technical environment used to...  ...Service Level Certificates ~ Must have 9 years’ experience in helpdesk/desktop support.  ~ Must have 3 years’ experience... 
    Suggested
    Work experience placement
    For subcontractor
    Remote work
    Worldwide

    Essnova Solutions

    Washington DC
    4 days ago

  • Senior Customer Success Manager (Portuguese Speaker) (San Francisco)

    $180k - $215k

     ...Senior Customer Success Manager (Portuguese Speaker) Intercom is the AI Customer Service company on a mission to help businesses provide...  ...experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer... 
    Suggested
    Full time
    Work at office
    Local area
    Work from home
    Flexible hours
    3 days per week

    Intercom

    San Francisco, CA
    1 hour ago

  • Customer Success Manager - Payments

    $65k - $70k

     ...Company Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing...  ...current process Creating and maintaining the Everflow Pay helpdesk, webinars or any other documentation Assisting clients in setting... 
    Suggested
    Remote work

    Everflow - Performance Marketing Platform

    United States
    4 days ago

  • Customer Success Executive

    $46.4k - $77.5k

     ...supporting all incoming account and user enquiries through our helpdesk communication channels and take on responisibility for a group...  ...communication skills. Commercial acumen. Excellent time management. PC literate. Highly motivated. Able to acquire an... 
    Suggested

    Brightmine

    New York, NY
    5 days ago

  • Facility Coordinator

    $21.25 - $25 per hour

     ...The Facility Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility...  ...against service level agreements Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external... 
    Suggested
    Minimum wage
    Contract work
    For contractors
    Work experience placement
    For subcontractor
    Work at office
    Local area
    Remote work
    Flexible hours
    Night shift
    Weekend work

    Cushman & Wakefield

    United States
    6 hours ago

  • Local Facility Management Coordinator

    $22 - $28 per hour

     ...job In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly...  ...:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer... 
    Suggested
    Hourly pay
    Seasonal work
    Work at office
    Local area
    Relocation
    Monday to Friday

    Kuehne+Nagel

    Bensenville, IL
    4 days ago

  • Senior Program Manager, Digital Customer Success (San Francisco)

    $153k - $182.75k

     ...Senior Program Manager, Digital Customer Success Intercom is the AI Customer Service company on a mission to help businesses provide...  ...experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service... 
    Suggested
    Full time
    Work at office
    Local area
    Work from home
    Flexible hours
    3 days per week

    Intercom

    San Francisco, CA
    1 hour ago

  • Chief Information Officer (Washington)

     ...investors in Europe, Asia, and other jurisdictions. ICI also represents its members on issues involving the capital markets, separately managed accounts (SMAs) and collective investment trusts (CITs). ICIs mission is to strengthen the foundation of the asset management... 
    Suggested
    Full time
    Work at office
    Remote work

    Investment Company Institute

    Washington DC
    1 hour ago

  • Director of Growth & Customer Success

     ...escalation paths, and continuous feedback loops. Hire, coach, and manage high-performing customer success, support, and community teams;...  ..., implement, and manage customer support platforms-including helpdesk, knowledge base, CRM, ticketing, and analytics tools.... 
    Suggested
    Local area
    Immediate start
    Remote work
    Flexible hours

    Stand Together

    Arlington, VA
    5 days ago

  • Service Desk Team Lead - #2842

     ...Service Level agreements. Monitor, analyze and report on Service Desk metrics, identifying areas for improvement and teaming with manager to implement process changes to enhance performance and efficiency. Participate in the development and implementation of new... 
    Temporary work
    Work at office
    Remote work
    Work from home
    Flexible hours
    3 days per week

    Wade Trim

    Taylor, MI
    20 days ago

  • Associate Chief Information Officer - School of Medicine (Seattle)

    $313.61k

     ...School of Medicine, balancing institutional alignment with the specific needs of individual departments. Workforce and Resource Management 15%* Advance the fiscal sustainability, risk management and security across the School of Medicine by providing strategic leadership... 
    Full time
    Interim role
    Work at office
    Local area
    Remote work
    Shift work
    Day shift
    2 days per week

    FHLB Des Moines

    Seattle, WA
    1 hour ago

  • Service Desk Lead - OCONUS

    $155k - $175k

     ...overseas locations receive reliable, high-quality support aligned with defined service levels. This role leads multi-site service teams, manages escalations, and ensures that incidents, requests, and changes are handled in accordance with structured service management... 
    Contract work
    For subcontractor
    Work at office
    Remote work
    Overseas

    ASM Research, An Accenture Federal Services Company

    Lincoln, NE
    5 days ago

  • Service Desk Lead

    $105k

     ...Qualifications and Experience: • Bachelor's Degree with 5+ years' related experience or 7+ years' equivalent work experience • IT management certifications or technical support certifications preferred. Responsibilities: • Serve as the primary point of contact... 
    Contract work
    Work experience placement
    Work from home
    Flexible hours
    Weekend work

    JCD Staffing

    Washington DC
    4 days ago

  • Service Desk Team Lead

     ...: Amherst Schedule: Full Time Work Arrangement: Onsite Job Summary The Service Desk Team Lead is responsible for managing the delivery of high-quality technical support to the UMass Amherst community, including students, faculty, and staff. This includes... 
    Full time
    Work at office
    Remote work
    Monday to Friday

    UMass Amherst

    Amherst, MA
    1 day ago

  • Service Desk Site Lead

    $60k - $100k

     ...Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for the Army Research Laboratory in Aberdeen Proving Ground, MD.... 
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Relocation package

    Link Solutions

    Aberdeen Proving Ground, MD
    2 days ago

  • Client Services Coordinator I (Anaheim, CA)

    $65.69k - $95.27k

     ...Coordinator I position is vital to the operations of Wescom Resources Group a CUSO of Wescom Credit Union providing core systems management and data processing for credit unions. This position is responsible for providing WRG's hosted client base with an exceptional level... 
    Immediate start
    Remote work
    Work from home

    Wescom Credit Union

    Anaheim, CA
    6 hours ago

  • Service Desk Lead

     ...(IT) Delivery and Operations Support Services (DOSS) to sustain FLETC's mission. The Service Desk Lead will play a vital role in managing user support operations, ensuring timely and effective issue resolution, and maintaining high levels of customer satisfaction across... 
    Full time
    Contract work
    Work at office
    Local area
    Remote work

    Creek Technologies

    Brunswick, GA
    3 days ago

  • Service Desk Team Lead

     ...Responsibilities & Qualifications RESPONSIBILITIES Own overall responsibility for ITSMS process handling on the Service Desk; Manage all Service Desk supervisors; Coordinate Service Desk staff training sessions; Liaise with the FDIC Service Delivery Designee... 
    Full time
    Contract work
    Temporary work
    For contractors
    Local area
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Arlington, VA
    5 days ago

  • Service Desk Lead

     ...formaintaininghigh standardsof IT service delivery for TekSynap clients, requiring a proactive, knowledgeable, and committed IT Service Manager who excels in a fast-paced and dynamic environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk... 
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Brunswick, GA
    5 days ago

  • Service Desk Team Lead

     ...Service Level agreements. Monitor, analyze and report on Service Desk metrics, identifying areas for improvement and teaming with manager to implement process changes to enhance performance and efficiency. Participate in the development and implementation of new... 
    Temporary work
    Work at office
    Remote work
    Work from home
    Flexible hours
    3 days per week

    Wade Trim

    United States
    1 day ago

  • IT Service Desk Lead

     ...and frontline support. In addition, the role is responsible for selecting, implementing, and continuously improving an IT service management (ITSM) / servicedesk platform (ticketing, request fulfillment, change management, knowledge base), with a strong focus on... 
    Temporary work
    Flexible hours

    KGPCo Services, LLC

    Kennesaw, GA
    3 days ago

  • Service Desk Team Lead

    $58.9k - $84.15k

     ...our growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital... 
    Temporary work
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours

    SEKO Logistics

    Schaumburg, IL
    2 days ago

  • Service Desk Lead

     ...effective IT support services to end-users across the organization. This role ensures the smooth operation of the IT services by managing day-to-day activities, improving support processes, and enhancing customer satisfaction. The IT Service Desk Lead is also accountable... 
    Remote work
    Flexible hours

    Arhaus

    United States
    1 day ago

  • Service Desk Lead

    $61.9k - $141k

     ...creating and updating Knowledge Articles for internal and external customer-facing use ~ Experience with ticketing and knowledge management systems such as ServiceNow, and virtual applications such as VMware vSphere, vCenter, or ESXi ~ Knowledge of ITIL concepts,... 
    Full time
    Contract work
    Part time
    Local area
    Remote work

    Booz Allen Hamilton

    Fayetteville, NC
    2 days ago