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- ...Program Analyst We are looking for a highly organized and detail-oriented Program Analyst to support our Next-Generation IVR and Telephony Routing initiatives. This role is ideal for an aspiring professional with IVR or Telephony experience who is eager to contribute...SuggestedWork at office
$40 - $50 per hour
...join the Customer Experience/Digital Products group for one of our clients. This person will lead end-to-end requirement gathering for IVR initiatives from ideation to deployment. They will work cross-functionally with business stakeholders, data and engineering teams....Suggested- ..., or related field. ~13 years of experience in financial analysis, accounting, or related functions (experience with technology or IVR operations preferred). ~ Proficiency in financial modeling and reporting tools (e.g., Excel, Power BI, PowerPoint). ~ Solid understanding...Suggested
- ...AI and Cloud Business Analyst - IVR Application We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions...SuggestedFull timeContract workTemporary workH1b
- Net Ivr Developer Location: Pittsburgh, Pa Rate: Doe $/yr Position Type: Fulltime Interview Process: Phone followed by f2f Us Citizen, Green Card and Gc Ead Job Description: Primary Skill: 6+ Years.Net Development Georgia IT, Inc.SuggestedFull time
- ...presentations and manage stakeholder expectations. ~ Leverage strong product/technical acumen (AI, ML, contact center tools like IVR, call analytics). ~ Support client success for human-centric AI solutions (behavioral insights, conversational bots, simulations)...Suggested
$138.72k - $208.08k
...capable and experienced Program Managers to drive the end-to-end delivery of features and functionality within our Next-Generation IVR and Telephony Routing initiatives. This role is critical in translating business needs into technical requirements, serving as a...SuggestedFull time- ...for new features and functionalities within the Telecom team's portfolio, specifically focusing on Emergency Roadside Service (ERS) IVRs such as ERSA and Replicant as well as the Branch IVR (Seamless). Defect Management and Communication:...Suggested
- ...Our ForeverRemote work culture offers you the utmost flexibility that comes with remote work. We are looking for a Junior Genesys IVR Developer to join our team, who will help us work on solutions and implement technologies that will improve user experience. Responsibilities...SuggestedFull timeInternshipRemote workRelocation
- ...to be a part of the international relentless team which helps the visionaries to change the world. Job Description The IVR Application Architect is a senior technical authority responsible for defining, owning, and evolving the architecture of IVR applications...SuggestedFull timeInternshipRemote workRelocation
- ...Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: We are seeking a Senior IVR Developer to join our team for end-to-end IVR solutions, including designing, building, testing, and documenting new and existing...SuggestedFull time
- ...a part of the international relentless team which helps the visionaries to change the world. Job Description The Senior IVR Application Developer works with project teams, third-party suppliers, internal IT teams, and business partners to develop, support,...SuggestedFull timeInternshipRemote workRelocation
$169.6k - $254.4k
...We are seeking an innovative and experienced Program Manager to lead the transformation of our IVR and Telephony Routing capabilities. This role is pivotal in leveraging cutting-edge technologies like Generative AI (Gen AI), Large Language Models (LLMs), Speech-to-Text...SuggestedFull time- ...relentless team which helps the visionaries to change the world. Job Description The AWS Infrastructure Architect for Enterprise IVR Platform is a senior technical leader responsible for designing and guiding AWS infrastructure that enables a decoupled IVR...SuggestedFull timeInternshipRemote workRelocation
- ...regard to software Provide on-call support to external customers Work with cross-functional teams to troubleshoot issues Develop IVR applications using a variety of technologies, including Java, .NET, VXML, JavaScript, JRuby, and Groovy Apply advanced knowledge...SuggestedTemporary workRelocation package
- ...to change the world. Job Description The Testing / QA Lead is responsible for ensuring the quality and reliability of IVR and web applications through comprehensive testing and validation. This role owns end-to-end test strategy and execution, with a strong...Full timeInternshipRemote workRelocation
$30 - $40 per hour
...Inpatient Facility Medical Coder (IVR) Employment Type: Full-Time (Remote) Duration: Contract to Hire Hours: Flexible Pay Rate: $40–$45 per hour (based on experience Benefits: LaSalle Network contractors have the opportunity to enroll in benefits including...Remote jobHourly payFull timeContract workTemporary workFor contractorsFlexible hours$75 - $85 per hour
...Job Title: Nuance / Genesys IVR Test Lead Location: Hybrid (Able to travel up to 50% to either Merrillville, IN and Columbus OH as needed) Period: 02/03/2025 – 12/31/2025 Hours/Week: 40 hours Rate: $75 – $85/hour Contract Type: W-2 only, no visa sponsorships...Contract workVisa sponsorship- ...Overview: We are seeking a skilled Automation Test Engineer with deep expertise in Amazon Connect, IVR systems, and Cyara. The role involves designing, developing, and executing automated tests to ensure the reliability and performance of contact center solutions....
$18 per hour
...daily schedules to ensure efficiency, accuracy, and timely completion of work Verifying technician check-ins/outs and confirming IVR compliance Ensuring technicians have the correct parts and POs to complete jobs successfully Providing world-class support to internal...Work at office$21 - $23 per hour
...Account and iTrack customers, maintain and update systems as it relates to service calls and statuses and adhere to and maintain all IVR procedures and reporting Receive reports of accidents involving Raymond equipment and vehicles and promptly communicate information...Hourly payWork at officeFlexible hours$22 - $23 per hour
...communication between dealers and Home Depot via timely email responses. Address dealer inquiries regarding rentals, invoices, quotes, and IVR system usage difficulties. Collaborate with the Fleet Services team to resolve processing issues. Generate and provide routine...Contract workTemporary workWork at officeRemote work- ...contact center. Essential Job Requirements # Responds to customer inquiries received by telephone, Interactive Voice Response (IVR), or web-based portal regarding information on programs and services # Records customer interactions and transactions by documenting...Work at office
$22 - $23 per hour
...open communication between dealers via timely email responses. Address dealer inquiries regarding rentals, invoices, quotes, and IVR system usage difficulties. Collaborate with the internal team to resolve processing issues. Generate and provide routine communications...Contract workTemporary workWork at officeRemote work- ...solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of...Casual workWork at officeLocal areaVisa sponsorship
- ...Consultant - Ivr Development, Google Ccai, Java Microservices, Springboot Location: Richardson (Tx) - 3 Days From Office, 2 Days Remote Rate: $50/hr. On W2 Performance Expectations: Technical Hiring Criteria (Must Haves) Top 3 Required Skills: Ivr Development...Work at officeRemote work
- ...management Minimum of 3 years of customer service focus Have good phone skills, listening, verbal communication Experience using IVR/ACD (Five9, Cisco, etc) Experience in using a customer relation database such as Salesforce Understanding of a government...Shift work
$49.1k - $81.8k
...and report investigation status on a frequent basis. Utilize the Security Shared Service call center tools (case management system, IVR, knowledgebase, Agent Dashboard) to provide excellent customer service to internal and external customers. Respond to customer...Work at officeMonday to FridayShift work$85k - $90k
...Knowledge/Skills/Abilities: Excellent interpersonal, verbal and written communication skills. Expert working knowledge of CMS and IVR systems. Proficiency with Google Apps; Gmail, Sheets, Drive, etc. MSO (advance excel a plus). Demonstrated ability to work...Contract workWork experience placementFlexible hours- ...perform department's basic missions. Is dispatched from, operates and otherwise monitors the Service Response Center system (SRS II, IVR, etc). Performs other dept. duties as requested. If necessary fills isolation stations on patient care units. Demonstrates...Shift work