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  • $150k

     ...Company Our client is a highly respected, family-owned glass and glazing company based in New Orleans, Louisiana, with deep industry roots dating back to 1956. Specializing in large-scale institutional, healthcare, and commercial projects, they are a regional leader in... 
    Suggested
    Full time
    Work at office
    Local area
    Remote work

    Agent

    Mexico
    8 days ago
  •  ...problems. This role sits behind the frontline support team, handling escalated issues that require deeper investigation into our systems and SQL databases, and using AI tooling like Claude to diagnose root causes and resolve issues that others can’t. About the Role: You...
    Suggested
    Full time

    Sezzle

    Mexico
    8 days ago
  •  ...Engineering stakeholders to define KPIs , reporting requirements, and data quality standards across supply chain processes. Conduct root cause analysis on operational issues and recommend process improvements that reduce cost, improve inventory accuracy, and increase... 
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    Full time
    Local area

    Serve Robotics

    Mexico
    21 days ago
  •  ...requirements and mockups into fully functional features. Problem Solving: Troubleshoot and resolve complex UI-related issues, identifying root causes and implementing effective, long-term solutions. Required Qualifications ~7+ years of professional software development... 
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    Full time
    Work experience placement
    Flexible hours

    KUNAI

    Mexico
    14 days ago
  •  ...for complex production issues, including deep analysis, debugging, code-level fixes, and end-to-end validation. •  Perform detailed Root Cause Analysis (RCA) and implement permanent corrective and preventive actions. •  Manage incident lifecycle, including outage... 
    Suggested
    Permanent employment
    Work experience placement
    Work at office
    Remote work
    Flexible hours
    Shift work

    NTT DATA, Inc.

    Mexico
    14 days ago
  •  ..., proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service... 
    Suggested
    Full time
    Work experience placement

    Marriott

    Mexico
    27 days ago
  •  ...support a scalable, well-governed environment Partner with the broader People Ops team to identify recurring issues and address root causes — not just symptoms What we're looking for ~3-5 years of hands-on UKG Pro experience, with strong proficiency in report... 
    Suggested
    Full time

    Dandy

    Mexico
    27 days ago
  •  ...in written and spoken English to facilitate multi-national corporate coordination loops. An outcome-driven personal philosophy rooted in high data curiosity, a passion for turning complex HR topics into simple, scannable stories, and a relentless drive to consistently... 
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    Full time
    Contract work
    Freelance
    Work at office
    Remote work
    Work from home
    Worldwide
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    Workana

    Mexico
    a month ago
  •  ...technical challenges. • Strong understanding of Site Reliability Engineering principles, including observability, incident management, root cause analysis, capacity planning, resiliency engineering, disaster recovery, and operational excellence. • Demonstrated ability... 
    Suggested
    Full time
    Worldwide

    Mastercard

    Mexico
    7 days ago
  •  ...design, execution, and optimization, Functional, regression, smoke, sanity, and user acceptance testing (UAT),  Defect identification, root cause analysis, and defect lifecycle management 4) Creating and maintaining test documentation (test plans, test scripts, test... 
    Suggested
    Work at office
    Remote work
    Flexible hours

    NTT DATA, Inc.

    Mexico
    7 days ago
  •  ...incidents, escalations, and production support activities to ensure service reliability. Lead incident investigation coordinate root cause analysis and drives corrective and preventive actions to minimize operational risk. Support crisis management activities when... 
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    Full time
    Local area
    Worldwide

    Mastercard

    Mexico
    14 days ago
  •  ...continuous deployment practices tailored specifically for data platforms and database migrations. An outcome-driven personal philosophy rooted in an absolute ownership mentality, a strong proactive drive that eliminates pipeline blockages before they impact business... 
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    Full time
    Contract work
    Work at office
    Local area
    Immediate start
    Remote work
    Work from home
    Monday to Friday
    Shift work

    DaCodes

    Mexico
    a month ago
  •  ...performance KPIs, multi-channel attribution frameworks, and web session tracking pipelines. An outcome-driven personal philosophy rooted in immense data curiosity, a self-managing work ethic that thrives in fast-paced startup contexts, and a passion for turning raw... 
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    Full time
    Contract work
    For contractors
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    Remote work
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    Home office
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    Tech Holding

    Mexico
    a month ago
  •  ...assess, and mitigate financial and operational risks that may impact customers, network performance, or business continuity. • Lead root cause analysis and corrective action plans for operational incidents and service disruptions. • Establish preventive controls and... 
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    Full time
    Work experience placement
    Worldwide

    Mastercard

    Mexico
    19 days ago
  •  ...and debug complex production issues - diagnose failures across distributed systems spanning on-prem data centers and AWS, identify root causes, and implement durable fixes Contribute to observability - configure and tune monitoring in Datadog and Observe, build dashboards... 
    Suggested
    Internship
    Local area

    Capital One

    Mexico
    a month ago
  •  ...frameworks. ~ Understanding of TDD , security testing, and DevSecOps principles. ~ Excellent debugging, observability, and root-cause analysis skills. ~ Bachelor's degree in Computer Science or equivalent practical experience. ~ Passion for driving automation... 
    Full time
    Contract work

    OrderMesh

    Mexico
    28 days ago
  •  ...~ Problem solving in a large enterprise Infrastructure support environment, including experience with observing patterns, analyzing root cause and suggesting ideas for resolution.  ~ Good communication skills with ability to articulate the technical and functional aspects... 
    Permanent employment
    Work at office
    Remote work
    Flexible hours

    NTT DATA, Inc.

    Mexico
    28 days ago
  •  ...experience managing complex automated dialer platforms or multi-line VoIP telephony channels. An outcome-driven personal philosophy rooted in high sales curiosity, an eagerness to constantly test and optimize your lead generation mix, and a relentless drive to... 
    Full time
    Contract work
    Immediate start
    Remote work
    Work from home
    Worldwide
    Home office
    Shift work

    GXA IT Consulting

    Mexico
    a month ago
  •  ...border DCI routing, and acquirer/issuer SLA adherence Participate in incident management - respond to settlement failures, drive root cause analysis, and implement durable fixes that prevent recurrence Contribute to regulatory readiness - ensure SRE practices produce... 
    Internship
    Local area

    Capital One

    Mexico
    a month ago
  •  ...- Manage incidents, communicate effectively with users, application owners, and senior stakeholders across all areas. - Conduct root cause analysis (RCA) for recurring issues and recommend preventive measures or process improvements. - Analyze patterns of failures... 
    Permanent employment
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    NTT DATA, Inc.

    Mexico
    29 days ago
  •  ...teams according to agreed alert priority levels, and escalation trees. •    Communicates status of response, resolution and final root cause analysis to the appropriate stakeholders. •    Follows and updates established and/or ad-hoc processes and work instructions... 
    Work at office
    Remote work
    Flexible hours

    NTT DATA, Inc.

    Mexico
    23 days ago
  •  ...mitigation plans Collaborate across globally distributed engineering teams Drive production stability through incident management, root cause analysis, and reliability engineering practices Skills / Abilities Proven experience leading backend engineering teams... 
    Full time
    Worldwide

    Mastercard

    Mexico
    a month ago
  •  ...distributed systems, leveraging structured troubleshooting approaches • Continuously improve system reliability through automation, root cause analysis, and proactive enhancements Collaboration & Delivery: • Partner with product, data science, and engineering... 
    Full time
    Worldwide

    Mastercard

    Mexico
    a month ago
  •  ...and learning culture. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and... 
    Full time
    Worldwide
    Shift work

    Mastercard

    Mexico
    a month ago
  •  ...and learning culture. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and... 
    Full time
    Worldwide
    Shift work

    Mastercard

    Mexico
    a month ago