Average salary: $78,795 /yearly
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...Responsibilities:
Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the... ...resolution.
Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support...
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...Description Dynamic Solutions Technology, LLC , a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time on-site Service Desk Manager . This position is in Washington, DC .
Responsibilities:...
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Full time
...level brand focusing on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate... ...:
Solvere One is seeking an experienced Service Desk Manager to manage their growing team of IT Technicians....
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Service Desk Manager
Job Category: Project and Program Management
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
CACI is seeking an experienced Enterprise IT Service...
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Responsible for managing day-to-day operation and direct supervision of all Service Desk personnel. Ensure that contract requirements and contract SLAs and performance criteria are met. Supports continual development of the Service Desk function, to include promoting a...
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Circinus is seeking a proactive and experienced Service Desk Manager to lead our dynamic Service Desk team in providing exceptional IT support services. The Service Desk Manager will oversee the day-to-day operations of the Service Desk, ensuring timely resolution of incidents...
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...Overview
This individual in this position will be responsible to manage the performance of Level 1 and Level 2 services & support to clients (internal and external) and to oversee all Service Desk staff, processes and technology to ensure that service levels are achieved...
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...10 + years of related experience
US Citizenship Required:
Yes
Job Description:
We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint...
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Worldwide
Flexible hours
Service Desk Manager
Washington, D.C
Must
Active Top Secret
Experienced Enterprise Service Desk Manager
5+ years of IT Service Desk, Help Desk, Desktop and Deskside Support experience
2+ years' experience as a Service Desk Manager managing Mid-Large teams (15-20+...
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The Service Desk Task Manager (SDM) willfocus on customers and improving the company's services to keep them satisfied. A successful candidate will resolve technical problems, manage team performance, mentor resources, track finances and resource allocation and control...
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...Job Description
Job Description Services Desk Technician
BOOST LLC is a dynamic management consulting firm that offers an array of government-compliant back-office solutions to support our teaming partners within the GovCon space. Our consultants are experts in...
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...and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support... ...Description:
LCG is currently seeking a Help Desk Specialist who will provide support to... ...Support, promote and develop desktop management, software deployment, systems...
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Project Manager (Infrastructure and Service Desk), Washington, D.C. area
A challenging position in IT program management. We are looking for a certified Project Manager to manage Infrastructure and Service Desk projects for enterprise IT systems.
Must have a minimum of...
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Full time
...education.
The Humane Society of the United States (HSUS), the nation’s most effective animal advocacy organization, is seeking a Manager, Service Desk for the Technology and Information Solutions department. In this position you will manage activities of Service Desk staff...
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UpSlope Advisors is seeking an exceptional candidate to serve as the Help Desk Manager (Tier II) for a Department of Defense agency. The customer requires support to provide enterprise-level service desk and incidental information technology services. Services include:...
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...Job Description
Job Description Responsibilities:
Lead and manage 24/7 Service Desk Operations for a large federal client, ensuring high-quality service delivery, client satisfaction, and compliance with service level agreements (SLAs).
Collaborate closely with...
Full time
...Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC ; The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for...
...Job Description
Job Description About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing... ...experience, ideally working with external clients in the Managed Services or IT Services industry.
Stellar written/verbal...
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...Responsibilities:
Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. Identifies,... ..., sampling, and development, creating guidelines for capture, managing, and use of information for knowledge base. This includes:
(...
Overseas
Circinus is seeking a highly organized and experienced Project Manager to lead our TSDN Service Desk Support Services contract for the Department of Treasury. The Project Manager will oversee the transition to an ITIL-based Service Desk, ensuring efficient handling of support...
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