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- ...- Experience in IT Applications Operations - Windows/Linux system administration - Web administration (IIS, Apache, SSL, DNS) - Service Desk and ITIL processes Preferred: - Systems such as SACS, IDMS, CCTV etc. - Cloud platforms (Azure/AWS) - Scripting (PowerShell/Bash...Suggested
- ...The ideal candidate has A+ and/or O365 certifications (or equivalent experience), a high school diploma, and at least one year of service-related experience. Join a company that values innovation and comprehensive employee benefits, including medical and paid time off....Suggested
Integris LLC
Atlanta, GA2 days ago - ...Responsibilities The IT Support Technician I will be a member of the Service Desk team, serving as the first point of contact for employees seeking technical assistance. This role involves triaging, troubleshooting, and resolving technology‑related issues over the phone...SuggestedWork at officeRemote work
Brasfield & Gorrie
Atlanta, GA2 days ago - ...Service Desk Analyst JOB SUMMARY: The Service Desk Analyst plays a vital role on our IT Service Desk, providing frontline technical support to employees across our corporate offices nationwide. This role requires a strong combination of troubleshooting skills...SuggestedInternshipWork at office
D4C Dental
Atlanta, GA1 day ago - ...ensuring the reliability, security, and performance of core network services while supporting modernization, automation, and Zero Trust... ...Network Engineering, Cybersecurity, Cloud Operations, and Service Desk teams, this individual will help deliver highly available and secure...SuggestedRemote workWeekend workAfternoon shift
The Intersect Group
Atlanta, GA4 days ago - ...Document work in IT incident ticketing system thoroughly Provide support to incidents that are escalated from IT Technicians or the Service Desk Provide technical support during events, conferences and meetings, on site and off site as needed Support office...SuggestedTemporary workWork at office
Holland & Knight
Atlanta, GA1 day ago $96.3k - $113.86k
...get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase. As an IT Service Desk Engineer on our IT team, you'll play a key role in keeping Coinbase employees productive and supported globally. You'll own complex...SuggestedLocal areaCoinbase
Atlanta, GA1 day ago- Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise infrastructure, and telephony systems, all while delivering world-class...SuggestedPart timeWork experience placementWork at officeLocal areaShift work
- ...IT operations. This role will drive platform architecture, use case development, and enterprise adoption—partnering across IT, Service Desk, End User Computing (EUC), and Infrastructure teams.The ideal candidate combines deep technical expertise in Nexthink with strong...SuggestedFull timePart timeRemote workShift workDay shift
- ...position is well suited for candidates with strong problem-solving and communication skills. Applicants with transferable customer service, help desk, IT support, or technical troubleshooting experience are encouraged to apply. Job Type: Full-Time / Part-Time Work...SuggestedFull timePart timeRemote workFlexible hours
Reliable Security Staffing LLC
Atlanta, GA9 days ago - ...Job Description Job Description POSITION PURPOSE: The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging...SuggestedRemote work
ITA Group Inc
Atlanta, GAa month ago - ...Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By... ...Management (ITSM) or ticketing systems (e.g., Jira Service Desk, Zendesk, Freshservice). Experience administering Google Workspace...SuggestedFull timeWork at office
Incident IQ
Atlanta, GA5 days ago $70k - $75k
...be based on your skills and experience — talk with your recruiter to learn more. Base pay range $70,000.00/yr - $75,000.00/yr Service Desk Analyst (Level 2) | Atlanta, GA | $65,000 - $75,000 Do you thrive on solving complex IT challenges and delivering exceptional customer...SuggestedWork at officeImmediate startRemote work- A leading managed services provider located in Atlanta, GA is seeking a highly capable Service Desk Analyst II. This role requires the candidate to assist customers with various desktop support issues, maintain a high volume of ticket closures, and demonstrate excellent...Suggested
- Job Overview We are seeking a highly capable Service Desk Analyst II who will be responsible for inbound calls and tickets from Cortavo’s managed services customers. We are also looking for at least one year of experience in a Manage Service Provider (MSP). This Level...SuggestedWork at officeRemote work
- ...IT landscape. Operating within a structured, metrics-driven IT service model, the engineer partners closely with infrastructure and security... ...3 responsibilities ~3-5 years within a formal enterprise help desk/service desk environment ~ Experience working with vendors and...Remote work
Churchs Chicken
Atlanta, GA1 day ago $45 - $60 per hour
.... Experience configuring and setting up VMWare or other virtualization platforms Experience creating documentation and SOPs for service desk, systems, and infrastructure teams Backup and storage administration experience using tools such as Data Domain, Avamar, etc Comfortable...Remote jobContract work- ...resolution, ensuring timely escalation, root-cause analysis, communication, and continuous service improvement.Coordinate cross-functional IT activities with Infrastructure, Security, Service Desk, Data/BI, and Enterprise Applications teams to deliver integrated and supportable...Contract work
- ...performance, incident prevention)Partner with engineering teams to implement self-healing and proactive IT capabilitiesPartner with Service Desk, EUC, and Infrastructure teams to gather and refine requirementsAct as a bridge between technical teams and business...Full timePart timeRemote workShift workDay shift
- ...Support Manager, and aligning with global processes, tools, and service standards. Working closely with IT Engineering, Network, Business... ...a “one team” culture with global peers.Run world‑class Service Desk & Desktop Support: standardize intake, triage, and escalation using...Local areaRemote workShift work
- ...routed appropriately. In parallel, you willsupporttesting and validation efforts. You willwork closely with the Operations Manager, service desk, service technicians, and othercross-functional teams, gaining hands‑on experiencein automated fare collection operations....Full time
- Job Description Job Title: Learning Tech Admin Location: Atlanta, GA, United States Duration: 3+ months possible extension Job Description: The Learning Technology Administrator role is focused in the enterprise administration of learning technology products...Full time
Tpi Staffing Inc
Atlanta, GA17 hours ago $67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role...Contract workWork at officeASM Research, An Accenture Federal Services Company
Atlanta, GA1 day ago$100 - $130 per hour
...product changes support our strategic priorities to digitize complex processes, enable improved process efficiency, and enhance the service we provide our brokers and direct customers.What You’ll Be Doing:Working in US IT, focusing on the conversion of business...Full timeTemporary workWork at office2 days per week- ...IT Help-desk Technician Metasys Technologies is looking for multiple IT Help Desk Technician candidates for a contract opportunity. Position: IT Help-desk Technician Duration: 1+ month Location: Atlanta, GA 30308 Pay Rate: $15-$17/hr. on W2 Candidates will spend...Contract workImmediate start
Kelly Recruiting LLC
Atlanta, GA4 days ago - ...troubleshooting skills Support: Respond, resolve, or ensure wireless and network issues are resolved when assigned by the Service Desk Write technical and end-user documentation for assigned projects Provide all necessary system, maintenance, and disaster...Flexible hoursNight shiftAfternoon shift
My3Tech Inc
Atlanta, GA2 days ago - ...leading offensive and defensive cybersecurity alongside full-stack IT services that are integrated by design — protecting, powering, and... ...professionals who support them. About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client...H1bLocal area
- ...responsible for delivering high-quality technical support and customer service to internal users by resolving hardware, software, and network... ...email, phone, tech bar, and bot interactionMentoring other help desk personnel on hardware and software problem analysis and...Work at officeWorldwide
- GA - DBHDD - IT Technical Support Specialist Job ID: 767094 Location: Allen Building, Milledgeville 31062 Client: State of GA Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots...Local areaImmediate start
My3Tech Inc
Atlanta, GA17 hours ago - Skill Required / Desired Amount of Experience Associate degree in a related field Required 2 Years Experience with excel spreadsheets, including formulas and reporting Required 2 Years...
Equiliem
Atlanta, GA3 days ago
