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- ...above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service. We do the right things, make the right decisions and treat people with Integrity Compassion Trust. We meet and exceed expectations...Suggested
Goldfish Swim School
Decatur, GA2 days ago - ...device inventories are accurate and up to date Collaboration & Support Work closely with security, networking, and service desk teams for effective endpoint management and troubleshooting Provide documentation and knowledge transfer for operational support...Suggested
Brasfield & Gorrie
Atlanta, GA2 days ago - ...Seeking a Technical Help Desk Support Specialist to join our team supporting the Centers for Disease Control and Prevention (CDC) Service Desk in Atlanta, GA. In this role, you provide 100% phone support troubleshooting technical problems and advisin Service Desk, Support...Suggested
TIBCO Software
Atlanta, GA14 hours ago - ...growing healthcare organization is seeking a Healthcare IT Help Desk Specialist to support clinical and administrative staff with day... ...support or application teams as needed. Deliver outstanding customer service to users of all technical skill levels and backgrounds....Suggested
- ...needs which arise while providing quick resolution to problems. Strong verbal and written communication skills. Must be customer service and detail oriented. Qualifications ~ Minimum of 5 years experience in a closely related position providing technical support,...SuggestedFull timeWork at office
Academy Of Scholars
Decatur, GA3 days ago - ...this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions. Duties shall include, but not be limited to: Diagnosing and...SuggestedFreelanceRemote work
Sybex Support Services
Atlanta, GA4 days ago - ...retirement and savings plan options; and paid holidays, vacation, and sick leave. We are a qualified employer for the Federal Public Service Loan Forgiveness Program. For more information, visit This is an internal and external job announcement This is an...SuggestedInternshipWork at office
$41.6k
A global IT services provider is seeking an entry-level Service Desk Support Analyst to deliver first-level technical support for enterprise IT environments. The role involves troubleshooting issues with Windows, Microsoft 365, and cloud access, while following ITIL best...SuggestedRelocation- We’re hiring an IT Help Desk Engineer II to support our North America HQ team in Midtown Atlanta . This is an excellent opportunity for... ...teams What we’re looking for: 4 to 6 years of hands‑on IT service desk or end‑user support experience Strong Microsoft Intune experience...Suggested
- Responsibilities The IT Support Technician I will be a member of the Service Desk team, serving as the first point of contact for employees seeking technical assistance. This role involves triaging, troubleshooting, and resolving technology‑related issues over the phone...SuggestedWork at officeRemote work
- A leading staffing agency is seeking a talented L1 Service Desk Analyst for a 12+ months contract opportunity in Atlanta, G.A., with remote work options. The role involves providing first-level support, troubleshooting, and assisting with system configurations. Key skills...SuggestedRemote jobContract workImmediate start
$70k - $75k
...be based on your skills and experience — talk with your recruiter to learn more. Base pay range $70,000.00/yr - $75,000.00/yr Service Desk Analyst (Level 2) | Atlanta, GA | $65,000 - $75,000 Do you thrive on solving complex IT challenges and delivering exceptional customer...SuggestedWork at officeImmediate startRemote work$22.3 - $28.8 per hour
A health services company is looking for a Technical Support Specialist in Atlanta, GA. The role involves providing support to clients and customers using proprietary applications and hardware, troubleshooting IT issues, and collaborating with internal teams. Ideal candidates...SuggestedRemote jobHourly payFlexible hours- ...of Windows Server, Active Directory, and related infrastructure services • Perform routine system monitoring, health checks, and maintenance... ...to support operational consistency • Partner with Help Desk and Support teams to resolve escalated infrastructure-related issues...SuggestedFull timeTemporary workFlexible hours
Construction Resources
Decatur, GA1 day ago - Job Title: IT Help Desk Engineer II Location: Atlanta, GA, US, 30361 Why Tosca? Tosca is a global leader in reusable packaging solutions... ...devices. Document incidents and resolutions accurately in the service desk ticketing system. Partner with the Infrastructure and...SuggestedRemote workMonday to Friday
- Job Overview We are seeking a highly capable Service Desk Analyst II who will be responsible for inbound calls and tickets from Cortavo’s managed services customers. We are also looking for at least one year of experience in a Manage Service Provider (MSP). This Level...Work at officeRemote work
- Service Desk Analyst (Administrative) Service Desk Analyst JOB SUMMARY The Service Desk Analyst plays a vital role on our IT Service Desk, providing frontline technical support to employees across our corporate offices nationwide. This role requires a strong combination...InternshipWork at office
- ...clear and attentive communication and provide excellent customer service during interactions with client staff. • Work independently... ...with Active Directory and Windows 10. • Experience with service desk ticketing systems. • Detail-oriented communication skills and...Long term contractContract work
Robert Half
Atlanta, GA2 days ago - ...12% of staff members working at Shepherd for more than 20 years.The Support Analyst provides Tier 1 user support, to include IS Service Desk phone support, support of all workstations, printers, client-side devices and desktop applications and is responsible for computer...Casual workFlexible hoursShift workNight shiftAfternoon shift
$18 - $20 per hour
Immediate need for a talented L1 Service Desk Analyst . This is a 12+ Months contract opportunity with long-term potential and is Atlanta, GA (Remote). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-05261 Pay Range:...Contract workLocal areaImmediate startRemote work- A leading managed services provider located in Atlanta, GA is seeking a highly capable Service Desk Analyst II. This role requires the candidate to assist customers with various desktop support issues, maintain a high volume of ticket closures, and demonstrate excellent...
- A managed services company is seeking a Service Desk Analyst II to provide remote support to customers. Responsibilities include assisting users with desktop issues, ticket maintenance, and documentation. The ideal candidate should have experience in IT service desks and...Remote work
- ...hardware and software issues, incident documentation, and ensuring exceptional customer service. Candidates should possess a High School Diploma or equivalent, with at least 1 year of Help Desk experience preferred. Strong interpersonal skills, knowledge of Windows and MS...Full timeFlexible hoursAfternoon shift
- A leading fixture manufacturing company is seeking a Service Desk Analyst to provide frontline technical support to employees. This role requires a strong combination of troubleshooting skills and customer service to efficiently resolve end-user issues. The ideal candidate...
- ...customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs). Responsibilities Ensure the correct... ...with customers, internal resolver groups, and the Service Desk Maintain the highest level of customer service Ensure proper communication...Full timeContract workLocal area
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow...Hourly payTemporary workWork at officeRemote workRelocation- ...Georgia. This role involves being the first point of contact for technical assistance, troubleshooting issues, and ensuring exceptional service to employees. Candidates should have a Bachelor's degree in a related field and 1 to 3 years of customer-focused IT support...Remote work
- ...Service Desk Team Lead at Cognizant Microsoft Business Group US Join a team of passionate thought leaders in a dynamic and collaborative environment! The Cognizant Microsoft Business Group (MBG)' s Intelligent Workplace team is growing fast and we ar Service Desk, Team...
Hunter Technical Resources
Atlanta, GA22 hours ago - ...initiatives, onboarding/offboarding, network changes, and other managed service deliverables. In addition to project delivery, the TPM will... ...Coordinate project execution across engineering, service desk, and vendors Client Communication & Stakeholder Management:...
Resolution Technologies, Inc.
Atlanta, GA2 days ago - A leading technology firm is seeking an IT Help Desk Engineer II to join their Midtown Atlanta HQ. This role offers an excellent opportunity... .... The ideal candidate will have 4-6 years of experience in IT service desk roles and possess strong communication skills. A hybrid...
