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- ...resilience. Key Responsibilities: Troubleshoot and resolve application, middleware, and infrastructure-related issues within SLA timelines. Collaborate with Development, DevOps, Cloud, and Infrastructure teams for deployments, releases, and platform...SuggestedPermanent employment
- ...RAG, LLM basics, evals for AI observability, NLP/deep learning/transformer fundamentals and Prompt Engineering Skills. SRE Core: SLA, SLI/SLO, alert configuration and tuning, production troubleshooting, end-to-end application flow understanding, ServiceNow incident...SuggestedContract workLocal area
$105k - $120k
...responsibilities include generating weekly, monthly, quarterly, and annual reports focused on systems analysis and Service Level Agreement (SLA) performance. Data Analysis & Reporting: Analyze system performance metrics, including ticket closure rates, response times, and...SuggestedFull timeContract workRemote workRelocation- ...vBond, vSmart, and WAN Edge routers Create and maintain policies for application-aware routing, traffic steering, segmentation, SLA-based path selection, failover, and resiliency Lead SD-WAN migrations from legacy WAN architectures Design and support WAN...SuggestedHourly payContract work
- ...Management, ITIL The Onsite Service Lead will act as the primary point of contact for client stakeholders, ensuring smooth service delivery, SLA adherence, and coordination between onsite and offshore teams. Key Responsibilities Act as SPOC for client stakeholders...Suggested
- ...implement system and data integrations across distributed infrastructure environments. Automate operational reporting including SLA metrics, utilization statistics, and capacity forecasting. Support integration between internal systems, applications, and infrastructure...SuggestedFull timeContract workRemote workAfternoon shift
- ...teams on architecture, data flows, and integration design. ~ Experience leading production support and vendor support teams with SLA management. ~ Financial management experience: cost plans, actuals, forecasts, invoices, and accruals. ~ Backlog management experience...Suggested
- ...customers and internal departments to resolve issues Ensures accurate and timely processing of transactions to meet and exceed customer SLA Adhere to all appropriate and agreed standardized processes and procedures Acting as the Subject Matter Expert for the team...Suggested
- ...escalate Critical vulnerabilities, including Zero Day and KEV listed exposures. Define and enforce Vulnerability Prioritization & SLA models (Critical, High, Medium, Low). Remediation & Stakeholder Collaboration Partner with Infrastructure, Cloud, DevOps,...SuggestedH1bRemote work
- ...Leadership (Onsite + Offshore Model): Lead global delivery teams (onsite + offshore) across security domains Drive high quality, SLA driven delivery with continuous improvement 5. Risk, Compliance & Audit Management: Lead risk management, compliance...SuggestedContract work
- ...operational and executive-level vulnerability management dashboards and reports. Track and report KPIs including - Vulnerability aging, SLA compliance, Critical vulnerability exposure, Patch compliance rates, Remediation trends Present risk findings and remediation...SuggestedLong term contractRemote work
- ...running on a z/VSE mainframe platform . This role provides L2/L3 production support , leads incident triage and resolution, ensures SLA compliance , and supports critical batch and online insurance processes in a highly regulated, SLA‑driven environment. Key...SuggestedPermanent employmentTemporary workWork at officeRemote workFlexible hoursWeekend work
- ...running on a z/VSE mainframe platform . This role provides L2/L3 production support , leads incident triage and resolution, ensures SLA compliance , and supports critical batch and online insurance processes in a highly regulated, SLA‑driven environment. Key...SuggestedPermanent employmentTemporary workWork at officeRemote workFlexible hoursWeekend work
- ...ERP Cloud Financials Configure and validate Oracle Fusion Financials across R2R workstreams, including GL, Fixed Assets, Intercompany, SLA, and Period Close Support UAT execution, defect resolution, and process sign-off for R2R activities For applications and inquiries...Suggested
- ...Salesforce records for all lead activity, call logs, email touchpoints, and lead status changes · Monitor and manage the SDR dashboard: SLA compliance, overdue tasks, time-between-stages, qualification call volume, discovery calls scheduled, and opportunity creation ·...SuggestedBase plus commissionRemote workWorldwide
$120k - $130k
...facility support systems are maintained in operation as required to support business operations in accordance with company and customer SLA's. Track all work performed and spare parts utilized using appropriate tool and systems in order to maintain proper staffing and...Hourly payContract workTemporary workFor contractorsFlexible hours$45k - $60k
...exceed customer expectations. Your Impact Create daily operation plans that aligns with the prioritization of appointments and SLA Provide the DH with reporting and data analysis via Ad Hoc BI reports and email communication Coordinate expedited order requests...Full timeLocal areaRelocationAfternoon shift- ...Customer Service Architect solutions for: Case Management Omnichannel Engagement Knowledge Management SLA Management Customer Self-Service Portals Customer Service Copilot Contact Center and Agent Productivity Power...Contract workRemote work
- ...in the Team Members Resolving the employees Salary queries and Income Tax querie thru tickets, email and calls on or before agreed SLA Complicated tickets will be handled over a telephonic conversation or through an email communication Co-ordinate with different...
- ...& Root Cause Analysis (RCA) Problem Management and Defect Resolution Service Request Fulfillment Experience in driving SLA/KPI adherence (response, resolution, availability) Strong troubleshooting and SQL skills Flexible to support critical production...Flexible hours
- ...• Monitor milestone adherence, escalate deviations, and manage corrective action plans • Ensure contractual obligations and SLA/OLA alignment throughout transition and stabilization • Drive security, access, compliance, and change control readiness as part...Work at officeRemote workFlexible hoursShift work
- A leading consulting firm in Nashville seeks a Call Center Operations Manager to manage day-to-day call center functions, ensuring compliance with federal standards. The successful candidate will oversee workflows, train staff, and monitor call quality while leading quality...
ASM Research, An Accenture Federal Services Company
Nashville, TN1 day ago - ...Server Position at Puckett's Restaurant Puckett's Restaurant at Nashville International Airport is hiring servers to join our team. SLA Worldwide is a growing organization seeking reliable, guest-focused individuals with an energetic and positive attitude. We are...Hourly payWorldwideShift workDay shiftAfternoon shift
$17 - $18 per hour
...and dependable for early/late shifts, weekends, and holidays. Pay range: ~$17-$18 hour plus tips, depending on experience and shift. ~ Uniform provided. Benefits: Paid time off. Health insurance. Dental insurance. Vision insurance. SLA WORLDWIDEWorldwideFlexible hoursShift workWeekend workAfternoon shiftEarly shift$22.5 per hour
...provided in the call and through the error logs on the ATM. Responsible for ownership of customer issues until resolution according to SLA agreements. Practices security safety procedures when working with ATM's and or within financial institution. Complete Client...Flexible hoursNight shiftRotating shift- ...warehouse and work area, which may include basic janitorial duties. Able to accommodate rushed and established Service Level Agreements (SLA). Shift: Monday - Friday 8am - 4:30pm Basic Qualifications: - High school diploma or equivalent - Zero to one year...Contract workMonday to FridayShift work
BCForward
Knoxville, TN1 day ago - ...security and safety procedures when working in financial environments. Own customer issues through to resolution, in accordance with SLA agreements. Submit accurate reports and documentation related to daily service activity. Working Conditions & Physical...Contract workWork experience placementLocal areaFlexible hoursShift workNight shiftRotating shift
$17 per hour
...(including weekends/holidays). Must be able to pass a background check and comply with airport regulations. Job Types Full-time, Part-time. Benefits Dental insurance. Employee discount. Flexible schedule. Health insurance. PTO. SLA WORLDWIDEHourly payFull timePart timeCasual workWorldwideFlexible hours$17 per hour
...Growth potential in a national brand. Be part of something beautiful and bold. Job Types: Full-time, Part-time Compensation: $17 an hour plus tips Benefits: Dental insurance, Employee discount, Flexible schedule, Paid time off, Vision insurance SLA WORLDWIDEFull timePart timeSeasonal workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shiftEarly shift$17.34 - $27.75 per hour
...refresher training and workstation assessment Monitor inventory levels (WIP Aging) for specific area of responsibility Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed Ability to communicate effectively with all levels of...Full timeLocal area
