Get new jobs by email
  •  ...environment of continuous improvement and provides coaching and feedback to team members on a regular basis. Key Responsibilities: Meet SLA requirements set to drive efficiencies, accuracy and on-time payment of vendor invoices Conduct regular audits to drive continuous... 
    Suggested
    Full time
    Temporary work
    For contractors
    Work experience placement
    Flexible hours

    Reece Group

    Vermont
    2 days ago
  •  ...readiness assessments. Establish monitoring, alerting and operational dashboards. Define production acceptance criteria and SLA measurements. Provide technical documentation and knowledge transfer to client teams. Required Skills: ~8+ years of... 
    Suggested
    Remote work

    Openkyber

    Vermont
    4 days ago
  • $50 - $55 per hour

     ...processing windows while meeting strict SLAs. Details: Execute, monitor, and troubleshoot batch jobs using JCL, ensuring SLA compliance. Provide production support for mainframe applications, including incident resolution and root cause analysis.... 
    Suggested
    Hourly pay
    Full time
    Contract work
    Temporary work
    Work experience placement
    Immediate start
    Worldwide
    Flexible hours

    Openkyber

    Vermont
    4 days ago
  •  ...ServiceNow Flow Designer/Workflow automations to orchestrate remediation tasks, approvals, exception/risk-acceptance processes, and SLA-based escalations. Configure automated ticketing and work order creation in Maximo for OT asset remediation, tied back to ServiceNow... 
    Suggested
    Contract work
    Remote work

    Openkyber

    Vermont
    7 days ago
  •  ...practical understanding of SDLC, ITIL, and Agile Frameworks ~ Solid understanding of, and experience with JQL, automation rules, SLA configurations, user management, permission schemes ~ Bachelor's degree in Computer Science or related field a bonus but not required... 
    Suggested
    Flexible hours

    Openkyber

    Vermont
    5 days ago
  •  ...Technical Lead is essential to maintain system stability, minimize production risks, improve service delivery, and ensure adherence to SLA commitments. This role also supports continuous improvements, platform upgrades, and strategic initiatives across the policy... 
    Suggested
    Long term contract
    Remote work

    Openkyber

    Vermont
    8 days ago
  • $120k - $202.5k

     ...patterns for: Batch ingestion and orchestration (Airflow, Databricks Workflows, Snowflake Tasks/Streams, Control-M integration) Window/SLA-driven batch processing with monitoring and rerun safety Migration of legacy stored procedures, PL/SQL, and shell-based ETL to cloud-... 
    Suggested
    Temporary work
    Flexible hours

    Openkyber

    Vermont
    8 days ago
  •  ...provide support for on-call escalations and doing incident & problem management To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team To ensure positive customer experience and CSAT through First Call Resolution and... 
    Suggested
    Work experience placement

    Openkyber

    Vermont
    8 days ago
  •  ...Remote Duration: 12 months Vendor Name: Mindlance Client name: N/A Rate: $100/hr on C2C TAT/ SLA: Tomorrow 12 PM EST No of Submissions: 3 Job Description: Skills: Background in robotics/sales/applications... 
    Suggested
    Remote work
    Worldwide
    Flexible hours

    Fusion Life Sciences

    Vermont
    6 days ago
  •  ...requirements. Support joiner, mover, leaver (JML) activities and complex access scenarios. Manage queues and prioritize work to meet SLA, quality, and audit expectations. Execute access certifications, attestations, and remediation activities. Independently... 
    Suggested
    Long term contract
    Contract work
    Work experience placement

    Openkyber

    Vermont
    5 days ago
  •  ...Work within Lexmark's systems to accept and respond to dispatched service and supply calls within Customer Service Level Agreement (SLA) commitments. As necessary provide diagnostics, repair & maintain product(s) and accessories to Lexmark OEM's quality specifications... 
    Suggested

    Xerox

    White River Junction, VT
    3 days ago
  •  ...- Coordinate cross-team dependencies and resolve conflicts to minimize operational impacts and maintain service stability and SLA performance. - Synchronize release activities with incident management, operational support, and disaster recovery stakeholders... 
    Suggested
    Minimum wage
    Contract work
    Temporary work
    Work experience placement
    Remote work

    MAXIMUS

    Bennington, VT
    4 days ago
  • $24.04 - $26.44 per hour

     ...solving skills are essential to ensure timely and effective resolution of user concerns while meeting established service level agreement (SLA) targets. What You'll Do Provide friendly and effective technical support to employees, helping them resolve technology-... 
    Suggested
    Work at office

    Mascoma Bank

    White River Junction, VT
    3 days ago
  •  ...quality and performance oversight activities. Preferred Skills and Qualifications: - Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks. - Familiarity with ServiceNow, SharePoint, or similar enterprise reporting and... 
    Suggested
    Minimum wage
    Contract work
    Temporary work
    Work experience placement
    Remote work

    MAXIMUS

    Burlington, VT
    3 days ago
  • $67.9k - $132.5k

     ...tier support and other IT teams and taking customer calls directly when needed. Track and report key performance indicators such as SLA compliance, ticket volumes, backlog, and customer-satisfaction trends, and recommend actions to address gaps. Coach and mentor... 
    Suggested
    Contract work
    Work at office
    Shift work

    ASM Research, An Accenture Federal Services Company

    East Montpelier, VT
    4 days ago
  • $102.3k - $209.5k

     ...and outage coordination. Manage technicians, contractors, and service vendors, ensuring safety, quality, procedural discipline, and SLA performance. Oversee troubleshooting and restoration for electrical faults, equipment degradation, abnormal conditions, and... 
    Temporary work
    For contractors
    Flexible hours

    Oracle

    East Montpelier, VT
    4 days ago