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- ...of the way. We are seeking a highly skilled and experienced Support Bar Analyst to oversee first and second line support across our... ...main point of contact for our customers via email, walk ups, and chat support. Respond promptly and professionally to customer inquiries...ChatWork experience placementWork at officeLocal area
- ...looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on... ...Responsibilities: Respond to customer inquiries via phone, email, and chat with professionalism and efficiency Provide accurate...ChatRemote jobWork from homeHome office
- ...Representative , you will be the first point of contact for users seeking support. Your role is to ensure every interaction is professional, clear... ...and Responsibilities: Respond to customer inquiries via live chat, email, or ticketing systems. Communicate product features...ChatRemote jobFull timeContract workFor contractorsMonday to Friday
- ...Responsibilities Answer a minimum of 30 inquiries via email, phone, or chat in a professional and upbeat manner; Resolve client cases... ...at least 10 Mbps . Backup connection must be capable of supporting work during a power outage. Primary Device: Desktop or...ChatRemote jobWork at officeWork from homeHome office
- ...Summary of This Role Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and... ...Part Will You Play? Resolves client and/or merchant technical support issues relating to point of service (POS) products, including,...ChatWorldwide
- ...various channels including phone (inbound and outbound), e-mail, and chat. You will deliver outstanding service to our high-value... ...understanding and responding to the unique needs of each customer. Support different Channels such as Telegram, Social Media, In-App, Email...ChatContract workImmediate startShift work
- ...Customer Onboarding & Support Associate About Us: We are a fast-growing AI company building next-generation solutions for businesses... ...best practices. Hop on video calls, phone calls, and live chats to ensure smooth adoption. Proactively follow up with clients...ChatRemote jobWorldwideFlexible hoursNight shift
- ...customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution. Deliver outstanding service to... ...outstanding service and solutions to grow customer relationships. Support different Channels such as Telegram, Social Media, In-App, Email...ChatImmediate startShift work
- ...dedicated team. As an e-commerce CSR, you will be the frontline support for customers shopping online, handling inquiries, resolving issues... ...across all customer touchpoints, including email, SMS, phone, chat, and online forms. Ideal candidates will have strong...ChatRemote job
- ...advanced projects but is not limited to: Integrations with Five9 partners (Salesforce, NetSuite, Velocity, etc.) Digital Channel (Chat/Email/SMS) Complex IVR configuration APIs and Data dips (queries) Self-learn and implement new Five9 Integrations....ChatPermanent employmentWork at officeImmediate startWork from homeWorldwideNight shift
- ...group. Learn and get trained with the following: Integrations with Five9 partners (Salesforce, Zendesk, etc.) Digital Channel (Chat/Email/SMS) Key Requirements: Minimum of 2 years experience in Implementation (Professional Services) and configuration...ChatPermanent employmentImmediate startWork from homeWorldwideNight shift
- Location: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605 Insight at a Glance ~ Received 35+ industry and partner awards in the past year ...SuggestedWork at officeImmediate start
- ...these to clients. Strong technical and product knowledge. Primary Purpose Of The Role: Supervise and manage a team of IT desktop support associates, smart hands, network & voice resources. Ensure the team provides effective & timely day-to-day IT support, advice,...SuggestedWork at officeLocal areaRemote workFlexible hours
- ...assist with the monitoring and reporting to the Desktop Engineering and larger IT teams. The position may also provide 3rd level global support as required to ISS offices across US, EMEA and APAC. Our principles are based on collaboration, best practices, standards,...SuggestedWork experience placementWork at officeLocal areaWork from homeWorldwideShift work
- ...Success Specialist II, UM: As a Customer Success Specialist II, UM, your primary responsibility will be to provide comprehensive support to stakeholders in managing and nurturing customer relationships. In this role, you will ensure the satisfaction and retention of...SuggestedRemote jobContract workLocal areaWork from homeFlexible hours
- Handle technical inquiries via phone, chat, or email Troubleshoot software, hardware, or connectivity issues Guide clients with step-... ...issues and resolutions accurately Escalate unresolved issues to higher-level technical support Meet service quality and productivity targetsChatFull time
- ...payments technology landscape of tomorrow. Summary of This Role Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which...ChatWorldwide
- ...Technical Customer Support Specialist Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that...Local areaRemote workWork from homeFlexible hours
- ...Position: Platform Support Engineer Location: PH, SA, LatAm Work Schedule : Remote: 8a-5p European time zone (CET) Salary: Market Related We're looking for a Platform Support Engineer to help keep our platform running smoothly. The role Our Client...Permanent employmentRemote work
- ...digital decisions. About the role The Senior technician role will be responsible for monitoring, administration, and break/fix support of client’s managed appliance. You will be responsible for maintaining the patch compliance of clients’ servers to ensure systems...Work at officeLocal areaImmediate startWorldwide
- ...in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change...Full timeWork at officeRemote workAll shiftsFlexible hours
- ...countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...Full timeWork at officeLocal areaWorldwide
- ...Operate as a first point of contact for all client technology matters Be familiar with the Insight’s portfolio of products and its supported technologies Effectively communicate technical issues in a clear and concise manner both to the client as well as within the...Work at officeLocal areaImmediate startWorldwide
- ...in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change...Work at officeImmediate startRemote workFlexible hours
- ...and performance indicators. Continuously monitor system effectiveness and implement improvements post-integration. Training & Support Develop user-friendly documentation and training materials to ensure smooth adoption of new systems. Provide hands-on...Remote jobPermanent employmentContract workTemporary work
- ...• Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support. • Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner. • In conjunction with...Work at officeShift workNight shift
- ...related to meeting management as needed. Requirements: ~1–2 years of experience in scheduling, coordination, or administrative support. ~ Excellent written and verbal communication skills in English. ~ Strong organizational skills and attention to detail. ~...Remote workWork from homeNight shift
- ...environment for all staff. Perform daily health checks on each account’s mailboxes to ensure smooth operations. Provide immediate support to all staff relevant to his/her clients, including guidance on processes, SOPs, and daily operations. Assist and monitor staff...Temporary workImmediate startWork from home
- ...in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change...Work at officeRemote workFlexible hours
- ...especially those used by assigned accounts. Expertise in global delivery, implementation, and account management. Experience supporting regulatory requirements (HIPAA, PCI, SOX, FISMA, etc.). Industry certifications like Lean Six Sigma, ITIL, PMP, TOGAF, Cisco,...Contract workWork experience placementWork at officeImmediate startRemote workFlexible hours