Get new jobs by email
- ...candidate will be an experienced technical support troubleshooter who has spent extensive... ...with customers, and managing escalations on mission-critical networks/operations.... ...issues/escalations resolutions. The Network Engineer engages with customers to understand their...SuggestedWork at officeRemote work
Celestica
Richardson, TX4 days ago $62.3k - $115.7k
...Technical Support Engineer At Aristocrat, our commitment is to bring happiness to life through the power of play. As a leading global company... ...and bringing up underlying engineering issues before they escalate. Build and maintain a structured knowledge base of known...SuggestedFull timeVisa sponsorshipWork visaAristocrat
Austin, TX1 day ago- ...Technical Support Engineer Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada... ...of open incidents Troubleshoot/qualify incidents before escalating into Tier-II Liaise with Tier-II, to facilitate feedback...SuggestedPermanent employmentFull timeContract workFor contractors
PRO COM SERVICES CORP
Dallas, TX3 days ago - ...alone! Make a difference, come join the team! As a Technical Support Engineer (TSE), you will provide advanced technical support to end... ...complex customer issues they are expected to partner with, or escalate to, the VERACITY development team, VERACITY IT personnel, and...SuggestedLocal area
ZEISS Meditec Inc.
Temple, TX4 days ago - ...Technical Support Engineer USA - Richardson, TX At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious... ...while delivering an exceptional support experience. Escalate complex issues to Engineering with clear documentation, troubleshooting...Suggested
NICE Actimize
Richardson, TX16 hours agonew $73.8k - $113.65k
...Technical Support Engineer Description - HP's Digital Solutions team is looking for a USA based technical support engineer to join... ...have complete diagnostics, logs, and reproduction steps before escalation. • Collaborate with product and engineering teams to...SuggestedFull timeTemporary workLocal areaRemote workRelocationFlexible hoursShift workHP Development Company, L.P.
Spring, Montgomery County, TX4 days ago- ...NI Support Engineers (TSE) partner with engineers and scientists to ensure their success through deep technical knowledge of Products, Platforms... ...towards issue resolution, as well as owning internal escalation where necessary. ~ Experience prioritizing multiple tasks....SuggestedTemporary workWork experience placementFlexible hours
Emerson
Austin, TX2 hours agonew $91.1k - $147.4k
...flexibility when it's needed. This model supports real-time problem-solving, stronger... ...dynamic and proactive Technical Support Engineer to join our team. In this role, you will... ...familiar technical challenges and customer escalations. The company is not currently considering...SuggestedFull timeH1bWork at officeLocal areaRemote workVisa sponsorshipWork visa- ...experienced professionals to improve your engineering chops. Let me put it more clearly, at... ...tracking system and effectively route and/or escalate tickets to the appropriate teams.... ...assistance to ICS field service engineers in the support of customer infrastructure. Interacting...SuggestedWork experience placementRemote workWorldwide
Intras Cloud Services
Dallas, TX1 day ago - ...Support Engineer As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting... ...seeking a Support Engineer to monitor, triage, document, and escalate production issues across customer-facing digital platforms...SuggestedNight shift
NRG Energy
Houston, TX4 days ago - Support Engineer (Application & Production Support)Locations: Irving, TX OR Chicago, IL (Hybrid - On-site Tue/Wed/Thu)Job Type: W2 Contract... ...are seeking a Support Engineer to serve as a technical escalation lead across our enterprise application ecosystem. This is not...SuggestedContract work3 days per week
The Planet Group
Irving, TX1 day ago - ...Technician provides frontline desktop and operational support while assisting senior infrastructure engineers with basic network, security, and systems tasks.... ...learning, execution of documented procedures, and escalation of complex issues while delivering high-quality...Suggested
Seatrium
Houston, TX1 day ago $30 - $40 per hour
...subscription Join Vultr Vultr is seeking a Technical Support Engineer to join our Technical Support team, a central pillar of our... ...for Vultr’s products and infrastructure, serving as an escalation point for complex issues and supporting both customers and internal...SuggestedHourly payFull timeWork at officeImmediate startRemote workFlexible hoursShift work- ...of our client, a growing technology company, for a Technical Support Engineer to join their on-site support team in Austin. In this role you... ...issues and guide customers through resolution steps Escalate complex or unresolved issues to engineering teams with clear...SuggestedFull time
Careerscape
Austin, TX4 days ago $60k - $90k
...Job Description Job Description As a Technical Support Engineer, you will unblock customers when they face technical obstacles across... ...systems (e.g., Zendesk, Salesforce, JIRA) for case management and escalation processes. Nice To Haves/Other Experience working in...SuggestedWork at office3 days per weekFloQast
Austin, TX20 days ago$90.65k - $108.78k
...modern internet, to be programmable, and to support agile software development. Fastly's... ...volume of applicants. Customer Support Engineer (CSE) About the Customer Support... ...our Tier I, II, and III lifecycle, and escalate to Engineering during business hours with...Work at officeLocal areaRemote workFlexible hoursNight shiftFastly
Austin, TX3 days ago- ...Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part... ...such, you will be involved in daily technical operations and escalations. You will be a part of VAST "Flight Crew" for our customers,...Work experience placementShift workWeekend work
VAST Data
Austin, TX21 hours agonew $130k - $155k
...Senior Cloud Support Engineer Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute... ...service skills, including the ability to prioritize competing escalations. HPC Knowledge: Understanding of HPC technologies such as...Full timeTemporary workG2 Venture Partners
Dallas, TX4 days ago$60k - $100k
...Customer Support Engineer Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the... ...technical and non-technical. Investigate, document, and escalate complex or systemic issues to engineering teams. Provide on...Remote workFlexible hoursG2 Venture Partners
Dallas, TX16 hours agonew$90.4k - $158.2k
...across all of our detective tooling. We are looking for a Support Engineer V to be the operational backbone of this portfolio. You will... ...: intake triage and drive issues to resolution or the right escalation path keeping builders unblocked and secure. - Partner with...Full timeFlexible hoursShift workDay shiftAmazon
Arlington, TX9 days ago$93.77k - $179.24k
...us special and impactful.We are proud to support active-duty military spouses. USAA roles... ...dedicated Infrastructure Support Engineers to provide Tier 2 technical support, operational... ...services. This role serves as an escalation point for incidents and service requests...Full timeH1bWork at officeRemote workHome officeRelocation packageFlexible hoursNight shiftUSAA - United Services Automobile Association
San Antonio, TX3 days ago$114.08k - $218.03k
...us special and impactful.We are proud to support active-duty military spouses. USAA roles... ...seeking two dedicated Infrastructure Engineer Seniors for one of the most visible and... ...).Experience owning complex, cross-team escalations end-to-end and driving root-cause remediation...Full timeH1bWork at officeRemote workHome officeRelocation packageFlexible hoursUSAA - United Services Automobile Association
San Antonio, TX12 hours agonew$146k - $192.1k
...future of how work gets done.Snowflake Support is committed to providing world-class solutions... ...in Snowflake.AS A DESIGNATED SUPPORT ENGINEER AT SNOWFLAKE, YOU WILL IMPACT AND... ...trend detection — validating outputs and escalating to manual investigation where appropriateOUR...Snowflake
Austin, TX1 day ago- ...are seeking a highly motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk team. This role serves as the first... .... You will diagnose incidents, fulfill service requests, and escalate issues appropriately. All while delivering a high-quality support...Work at officeRemote workShift work
Avatar Managed Services
Houston, TX16 days ago - ...and they are in need of a Level III IT Engineer . A qualified candidate would have both... ...with sales to provide pre- and post-sales support, including tasks such as discovery... ...event log to affect repairs. Receive escalated service requests requiring an enhanced response...Local areaRemote work
K2 Staffing, LLC
Fort Worth, TX18 days ago - ..., Texas, delivering end-to-end computer support and services to businesses and organizations... ...experienced, motivated Tier 3 Support Engineer with strong technical skills, a superior... ...for technology. You will handle complex escalations, think outside the box to identify root...Live inRemote work
Ergos Technology Partners SAL Offshore
Houston, TX28 days ago $17 - $22 per hour
...Description Job Description Job Description Job Title: Support Engineer I (Tier 1 Support Technician)- Bilingual (Spanish/English)... ...network connectivity challenges—using predefined processes; escalate unresolved issues after 30 minutes. Customer Interaction:...Hourly payFull timeWork at officeLocal areaRemote workShift workK3 Technology
Dallas, TX6 days ago- ...compounded medications, lab testing, wellness support, and more, all in one connected... ...which is our biggest blind spot today. Escalation and change approval run through the IT... ...technology, computer science, network engineering, or a related field preferred. Equivalent...For contractorsImmediate startRemote workMonday to FridayFlexible hours
Allia Health Group
Houston, TX4 days ago $80k - $100k
...who care deeply about delivering real value. The Production Support Engineer is responsible for troubleshooting, maintaining, and optimizing... ...and infrastructure. This role involves handling escalated issues from Level 1 support, performing detailed root cause...Immediate startRemote workNight shiftOrange Logic
San Antonio, TX1 day ago$82.4k - $144.1k
...can't even imagine yet. The RTS Field Support team provides critical support to internal... ...between on-site technicians and RTS engineering teams, ensuring maximum performance of... ...performance of advanced robotics systems- Create escalation processes, standard operating...Full timeTemporary workSeasonal workFlexible hoursAmazon
Dallas, TX22 hours ago
