Head of Operations Management (m/w/d)

Defease With Ease | Thirty Capital is the premier partner for mid-market commercial real estate owners, serving as trusted advisors for debt management. By aligning 25 years of expertise with cutting-edge technologies, we help our clients proactively navigate changing markets, manage interest rate risk, and achieve superior results.

We’re looking for an experienced Director of Operations to oversee the operational functions of our commercial insurance company, Thirty Capital Risk Management. The Director of Operations focuses on optimizing operations for commercial insurance and risk management functions. This role involves collaborating with various departments, managing budgets, and implementing strategic initiatives to drive growth, efficiency, and cost savings.

Oversee daily operations, ensuring compliance with industry regulations and internal policies for commercialinsurance and risk management departments.

Develop and execute operational strategies that alignwith company goals, enhance customer experience and operational efficiency.

Partner with the marketing department to oversee the promotion of Thirty Capital Risk Management to increase market share.

Implement solutions to streamline operations and improve data management for continued process improvement.

Analyze performance metrics and prepare reports for senior leadership and board of directors.

Bachelor’s degree in Business Administration, Risk Management, or a related field.

Minimum of 10 years of experience in middle-market insurance operations.

Account management and claims advocacy experience preferred.

Proven track record of managing teams, strong leadership and critical thinking skills.

Proficient in data analysis, agency management systems, and performance metrics.

Flex PTO, Paid Holidays

Life Insurance & Disability Coverage