Administrative Professional - Government
$22 per hourThe A List Staffing
Administrative Assistant
Shift: 8AM to 5PM
Our client is a software technology solutions organization serving clients in the government and legal sectors. This company is a premier provider of document management, records management, imaging, and workflow automation software. They help more than 15,000 users worldwide digitize, automate, and protect their data. This position will provide administrative and customer service support with responsibilities including preparing letters, PowerPoint presentations, presentations, and other detailed administrative materials. Administrative & Sales Support
- Provide day-to-day administrative support to the leadership team, including assistance with letters, PowerPoint presentations, presentations, and other business materials.
- Prepare professional, accurate, and polished documents and presentations.
- Assist with sales-related administrative tasks and projects as needed.
- Serve as a reliable resource for the sales and management teams.
Customer Service
- Respond to customer inquiries via phone, email, and other communication channels.
- Assist customers with basic troubleshooting and guide them through solutions step-by-step.
- Document customer inquiries, troubleshooting steps, and resolutions in the company's CRM or ticketing system.
Work closely with Sales, Marketing, Customer Service, Technical Support, and Development teams.
- 3-5 years of administrative and/or customer service experience preferred.
- Strong working knowledge of Microsoft Word, PowerPoint, and Excel.
- Experience working with CRM or ticketing systems preferred.
- Positive attitude, energy, initiative, and a genuine desire to help customers and teammates.
Vacancy posted 2 days ago
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