Evening Facilitator

JOB COACH

As instructed by the Supported Employment Services Manager, the Team Leader is responsible for the supervision, coaching, training and skill development of the service participant(s) to perform duties defined by employer at various job sites (each job site service will vary). Supervision and Training:

Provide supervision and training for Service Participants that meets the needs of the business partner and addresses the acquisition of skill sets noted in the participant's Individual Habilitation Service Plan (IHSP).
In partnership with job site management, ensure that the service participant(s) are successful in performing daily operation of assigned duties, by meeting daily goals.
Monitor production quality and quantity of duties, as well as initiate corrective action when necessary.
Collaborate with the Service Participants, the Regional Center Counselors and the Supported Employment Services Manager and others to develop and implement personal growth plans that maximize the Service Participant's potential for personal independence and financial self-sufficiency.
Provide on-the-job vocational training, instruction and coaching for Service
Provide on the job instruction and coaching to increase Service Participant(s) production/work capabilities as outlined in the Individual Habilitation Service Plan (IHSP).
Actively participate in the Service Participant's annual IHSP planning meetings and provide recommendations for changes or additions to the IHSP as per observations and measurements of the participant's on-the-job skill sets.
Cooperate and coordinate with the job site representatives and /or
other work site managers to develop and implement plans for setting -up
production areas and work stations in a manner that ensures efficient supervision, safety and effective workflow.
Work with supervisors to develop and/or implement assistive technology solutions as needed to help ensure employee/participant safety and effective work flow.
Reliable transportation as necessary to various job sites is required.

Attendance and participation in trainings dealing with safety, ADA, CARF and DOL compliance, quality and other relevant subjects are required.
A High School diploma or equivalent.
At least one year of experience is preferred in an industrial contracts production center or social service setting providing employment training or similar services for people with disabilities or other barriers to employment
Adapts to change and is flexible to daily schedule or contract work requirements.
Willingness to work at various work sites and to travel to those sites during
Willingness to work a flexible schedule that may include overtime, early morning, evenings and week-end work to accommodate contract/work site requirements.
Ability to use business provided cellular telephone to access the Goodwill time and attendance platform, work related trainings, report sharing, and other tools such as DocuSign and scanning.
Ability to communicate effectively with Service Participants, job site representatives, and Goodwill staff.
Bilingual a plus.
Cooperation with site management, direct supervisors and Division Director.
Ability to serve customers effectively.
Quantity and quality of work performed.
Ability to meet deadlines and respond to special needs.
Ability to serve in a professional and courteous manner.
Able to follow instructions and operate with minimal supervision.
The employee must have a valid California motor vehicle driver license, current automobile insurance and be willing and able to use his/her personal vehicle or have access to reliable and consistent transportation in the course of employment and business activities.

Attention to Detail/ Case Noting/ Quality of Service/ Case Management - Ensuring that all aspects of the work are completed to a high standard, with no mistakes or oversights, particularly important in roles that require precision or quality control. Ensuring all activities are documented in a timely manner.
Communication with the regional counselors and ensures the required documents are received.
Networking/ Staffing - Building and maintaining professional relationships that can help to improve performance and open new opportunities. Creating a pipeline of qualified candidates through partnerships like community-based organizations and networking.
Financial Management/ Billing/Results Driven - Defines appropriate goals, works toward achieving them, and articulates a clear vision and steps for achievement. Technical Skills - Maintains up-to-date knowledge of technical processes and equipment, uses technology to increase performance.
Corporate Office, while servicing all Goodwill Southern Los Angeles County locations as needed.