Receptionist/Front desk customer service - Urgent Need

Receptionist Position at Dental Dreams LLCDental Dreams LLC in Worcester, MA is now hiring a full-time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service.Dental Dreams LLC is a dynamic, growing company with offices in multiple states. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. Medical & Vision InsuranceFREE dental treatment at our locationsPTO401KResponsibilities:Maintain a high level of customer service at all timesWork as part of a team with emphasis on communicationSchedule patient appointments per month and daily patient goalsAnswer phones and confirm appointmentsGreet and check-in patientsAccurately verify dental benefitsMaintain detailed patient records in a fast-paced environmentCollect payments, co-payments, and deductiblesCreate insurance claims and submit pre-authorizations to insurance companies on a timely basisPull patient charts for future appointments when necessaryMaintain a clean and professional office environmentAssist with presenting and/or explaining treatment plansQualifications:Excellent Customer Service experienceAt least 1 year of recent work experiencePrevious Receptionist ExperienceDentrix and/or EaglesoftBilingual (Spanish) - big plus!Previous Dental experience - big plus!We are also interested in training those seeking to become Dental Assistants and/or Office Managers. Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. Dental Dreams