Head of Business Operations - Remote

Leap Tools Revenue Operations Manager

At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.

Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. We enable you to do that through our proprietary cutting-edge technology, presented in an extraordinarily simple and accessible way. Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table.

Manage end-to-end revenue team operations process in all markets, ensuring the best possible user experience for internal stakeholders

Discover and drive performance improvement across multiple revenue (sales, customer success, marketing) platforms, tools and processes with a goal of maximizing efficiency and effectiveness within the business

Work with cross-functional teams, and support Salesforce across all Lines of Businesses, to drive Salesforce changes to workflows, objects and fields, business rules, and business process flows to enhance the business while implementing best practices on the application

Maintain the functional areas of CRM (Salesforce) data management including Accounts, Opportunities, Quotes, Dashboards & Reports

Deliver effective enablement, communication, training and support to facilitate strong adoption and ongoing Salesforce user acceptance

Deploy Quota / Target allocation & assignments

Provide prompt and complete resolution to technical challenges and business issues by triaging support requests & administrative needs of users

Manage key initiatives relevant to new customer acquisition, sales productivity and the coordination between Sales, Marketing and Customer Success

Work alongside the engineering team to build reliable data models to support a flexible and in hyper-growth analytical structure

Collaborate with internal stakeholders and conduct regular discovery interviews to understand and solve complex sales issues, while breaking down larger challenges into actionable and measurable projects

Enable revenue leaders with robust reporting and dashboards to drive performance management and target setting

Help deliver key insights that drive strategic decision-making within the revenue teams

Directly manage Sales Ops Administrator and future RevOps team hires

Be a champion and own the entire tech stack within sales operations including Salesforce, Catalyst, Gong, Mixmax, LinkedIn Sales Navigator, Dialpad, and others

3+ years of technical experience in Sales Operations in a fast-paced, high-growth environment

• 5+ years admin experience with Salesforce and/or Hubspot
• Exceptional ability to manage internal client relationships, leveraging strong consultative skills
• Creative problem solver with a strong work ethic and the ability to work independently or in a fast-paced team environment
• Experience working directly with sales and client success management teams.
• High sense of urgency with excellent organizational and time management skills
• Advanced level in Excel (models, analytics, pivot tables, advanced functions, charts, graphs, etc.)
• Ability to manage multiple projects simultaneously and pay close attention to detail while adhering to strict deadlines
• Experience with MixMax, Dialpad, and Sales Navigator tools are considered an asset
• We're a remote-first company that encourages our employees to work from where they're most productive. We offer a work-from-home stipend. These tools assist with tasks such as resume screening, sourcing prospective candidates, and to support administrative tasks for enhanced operational efficiency. 80,000 - $130,000 (salary + quarterly bonus) + other benefits. Accommodations are available on request for candidates taking part in all aspects of the interview process.