Front Desk Receptionist Front Desk Receptionist (Bilingual)

Job Description

Job Description Job Title: Receptionist / Greeter

Location: City Hall – Hallandale Beach

Schedule: Monday–Thursday, 7:30 AM – 6:00 PM

Pay Rate: $18.00 per hour

Job Summary:

The Receptionist/Greeter serves as the first point of contact for visitors to City Hall. This role is responsible for providing excellent customer service, greeting the public, answering inquiries, and ensuring the smooth flow of visitors and calls. Punctuality is essential, as this position is responsible for opening the main doors each morning.

Key Responsibilities:

Open the main doors of City Hall promptly at 7:30 AM

Greet visitors in a professional, courteous, and friendly manner

Answer and direct incoming phone calls appropriately

Provide general information and assist visitors with basic inquiries

Direct visitors to the appropriate department or staff member

Maintain a clean and organized front desk area

Log visitors as required and follow City Hall security procedures

Assist with light administrative tasks as needed

Qualifications:

Prior receptionist, front desk, or customer service experience preferred

Strong communication and interpersonal skills

Professional appearance and demeanor

Reliable, punctual, and dependable

Ability to multitask and remain calm in a busy environment

Basic computer and phone system knowledge

Work Environment:

This position is based at the City Hall front desk and requires consistent interaction with the public.

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