NOW HIRING Customer Service & Administrative Positions

Insight Carolinas, specialists in clinical assessment and psychotherapy, located in Charlotte, NC has an immediate opening for a full-time Administrative Specialist to join our growing team. Hourly rates range from $19-21 per hour.

You will play a key role in expanding our reach to help even more individuals and families across the Carolinas. We are based in Charlotte but plan to expand to other parts of North Carolina soon. Since 2022 we have specialized in psychological testing, but through that testing we have realized a need for therapy services for individuals wanting to pay using their private insurance, Medicare and/or Medicaid. Our mission is to help bridge the service gap in the Carolinas. We know that exclusive private pay often leaves clients without services or having to terminate services early due to finances. As mentioned above, you will help expand Insight’s reach to help even more families gain access to needed services. This will be done through a flexible, hybrid schedule that allows you to work mainly from home with a weekly in office day to assist with greeting clients or filing tasks.You can expect to be in office around six to eight days per month so only local candidates will be considered.

Actively participate in our intake process to include answering and directing phone calls, collaborating with team members to ensure efficient workflow, organize and schedule appointments, direct clients along the steps to scheduling process, liaise with executive team to handle requests and queries from senior managers.

Bachelor’s degree preferred, bonus points if focused in the field of Psychology.

Some administrative background is essential, but we are also happy to train a candidate who is conscientious and willing to learn.

Proficiency in Microsoft Office Suite.

BCBS Health and Dental Insurance, Aflac Supplemental Insurance

Full-time Hourly employees are given 2 weeks of vacation, additional sick time and paid holidays.