Head of Recruiting & HR

Human Resources (HR) Leader will report to the Regional Human Resource Leader and oversee the day-to-day operations of the human resources team at the new Chick‑fil‑A Supply Distribution Center in Winter Haven, FL (4050 Logistics Parkway, Winter Haven, FL 33884). The Talent Leader will help lead a workforce responsible for distributing millions of cases of inventory annually to Chick‑fil‑A Operators. The role will support the workforce to meet DC demands, work with Chick‑fil‑A Supply Talent leadership and other distribution centers to drive the talent strategy, manage reward and benefit systems, and focus on engagement and development. The Talent Leader will participate in the stand‑up of a brand‑new DC and test and refine a new facility implementation playbook for future facilities, while embodying Chick‑fil‑A’s vision and strategy.

is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick‑fil‑A restaurants. Chick‑fil‑A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick‑fil‑A’s culture of care.

Support team leaders and site leadership team by providing guidance on performance management, problem solving, and various policies (e.g., Execute recruitment and retention initiatives that support the broader business goals of the DC

Coordinate with the legal team at CFA Inc. to ensure legal compliance with all applicable federal and state requirements and advise DC leaders on employment law and government regulations

Implement and oversee performance review and incentive programs within the DC

Achieve target Key Performance Indicators (KPIs) related to attrition, employee engagement and safety

Drive employee engagement across all departments of the DC

Support the Chick‑fil‑A vision and strategy by helping build a culture that aligns with Chick‑fil‑A Supply values of care, safety and excellence

Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary talent support, if needed

Relationship Management

Provide employee relations support to all distribution center staff

Maintain a positive, service‑focused mindset

Recruit, train, and develop a strong team

Bachelor’s degree in business administration, organizational development, human resources, or another relevant field

7 years of HR experience, preferably in a distribution or manufacturing environment

Demonstrated knowledge of general HR policies, procedures and practices

Ability to build relationships with and influence others across multiple operations

Experience recruiting and developing a strong, diverse team

Ability to lead through change management

Proficient in Microsoft Word, Excel, and Outlook

Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.

Travel Requirements: 30%

Relocation Assistance Provided: Yes

Chick‑fil‑A Supply LLC is an equal opportunity employer that values diversity and inclusion. It is and has been the policy of CFA Supply to ensure that all individuals are provided equal employment opportunities without regard to disability. Accordingly, CFA Supply will make reasonable accommodation(s) for the physical and/or mental limitation(s) of an otherwise qualified individual with a disability – whether an applicant or a current employee – unless an undue hardship would result. If you believe you may require a reasonable accommodation due to a disability in connection with your application and/or the hiring process, please contact View email address on click.appcast.io.