Head of B2B & Partnerships

I'm Phil, Head of Sales at Plain, and the hiring manager for this role.

Plain is redefining customer support for the next generation of B2B companies. We're building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.

Some of the world's most forward-thinking companies, like Cursor, Ashby, and Sanity, trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.

This role is hybrid with 3 days a week in our SF office.

You’ll be the first hire to start up our Partnerships organization. You will be helping to drive focus and priority partnerships across sales and product to help drive product roadmap and sales pipeline.

Build a strategic ecosystem to help drive Plain up market while also determining strategic partnership with like-minded companies.

Develop and build mutually beneficial partnership relationships. Everything from targeting, relationship and negotiating commercial terms with target partner companies.

Work with Sales to identify what companies will help drive revenue forward and open up additional markets for us.

Align with Product on what Plain should prioritize to build and what would be the revenue impact of building features.

Have 5+ years experience working in software partnerships.

Have been part of an early GTM team (Series A to Series B) and know what “building from scratch” looks like.

Care as much about shaping product as you do about driving partnership relations.

Want to be in office, and being in-market in San Francisco, meeting Partners and learning from peers.

There is a ton of growth opportunity in a role like this, but right now we need someone who is excited by closing individual deals and helping us to keep up with our growing pipeline.