FULL-TIME ADMINISTRATIVE PROFESSIONAL

Administrative Assistant
The Administrative Assistant supports multiple communities and assists the General Manager with general office activities, projects, and administrative tasks. Provides customer service support and operates as the initial point of contact for homeowners and vendors, both in person and via phone. This position includes nights and weekends.
Update and file association documents for the Community Manager and General Manager.
Arrange for the delivery and pick-up of documents from storage when necessary.
Process and distribute incoming and outgoing mail for the office and the associations.
Process print jobs, scanning, and faxing as general office support when needed.
Review work order requests and update statuses daily, including running reports, contacting vendors, and updating software.
Review reservations for amenity rentals, coordinate rental statuses, conduct walk-throughs with residents, and update janitorial staff for set-up.
Prepare and assist the Community Manager with monthly board packages, violation letters, and other in-house mailings.
Update the community bulletin board.
Complete and submit architectural applications, communicate results with homeowners, and generate Board Packet letters in C3.
Restock ping pong supplies and assist with general recreation center management.
Employment Type: Full-Time
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) Professional customer service skills.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) Partner with multiple stakeholders, for example, community managers, vendors, peers, and clients.
Alerts the Office Manager of low supplies and assists in supply stocking and distribution.
Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
Knowledge of company policies, procedures, and forms.
Must be able to prioritize, manage time, and meet deadlines.
Must be able to communicate effectively and professionally on the phone, email, and in person.
Must be able to operate general office equipment (copier, fax, phone systems, etc.).
High School Diploma or GED Required
Typical office environment