Service / Help Desk / Technical Support
Chenega Agile Real Time Solutions, LLC
Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on initial diagnostics, user support, and incident tracking to maintain IT operations. Experience with PC/hardware and software support is required, along with DoD IAT Level II certification and TS clearance eligibility.
The candidate will work under the IT Help Desk Lead to ensure SLO compliance, document processes, and contribute to continuous service improvements within government networks.
#J-18808-Ljbffr Chenega Agile Real Time Solutions, LLC
- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to provide first-line IT support for end users across multiple networks, handling incidents,... ...be able to pass background checks. This role offers growth, exposure to government-grade systems, and an...Suggested
$25 per hour
...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career... ...Military, Intelligence & Operations Support (MIOS) could be the place for you! Join... ...implementation, troubleshooting, and maintenance of IT systems. Provides first-level problem...SuggestedWork at officeLocal areaRemote work$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...Support various IT needs, from help desk tickets to onsite installations... ..., supporting both personal growth and team capabilities... ...Opportunities: Clear advancement paths to Level 2, Level 3, and...SuggestedFull timeWork at officeRemote workRelocationMonday to FridayShift work- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to support federal IT operations. You’ll diagnose and resolve issues, provide first‑level user support, and maintain incident tickets while collaborating with Tier 3 teams to minimize downtime. The role...Suggested
- Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...Suggested
- Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to provide first-line support for desktop, server, and application issues. Responsibilities include... ...or 2+ years of relevant experience, 3+ years of IT support experience, and DoD IAT Level II certification...
- ...Job Description Job Description Custom Software Systems, Inc. (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This is an excellent opportunity for an entry-level IT professional who enjoys helping people, solving...Permanent employmentTemporary workWork experience placementWork at officeLocal areaRemote work
$29.52 per hour
...Summary Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your skills... ..., Intelligence & Operations Support (MIOS) could be the place... ...SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute... ..., and maintenance of IT systems. Provides first-level...Work at officeLocal areaRemote work- ...the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels... ...TECHNICIAN WILL MAKE AN IMPACT: Provide independent Tier 1 technical support to diagnose and resolve complex...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
$24 - $25 per hour
...Job Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to... ...responsible for maintenance, software installation, end-user support, including training to ensure end-user workstations and network...Contract workWork experience placementWork at officeLocal areaMonday to Friday- ...the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels... ...TECHNICIAN WILL MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and remote customers via...Remote workAll shiftsShift workNight shiftWeekend work
$66k - $106k
Responsibilities Position Overview The Tier 1 Service Desk Technician provides front-line IT support and team leadership within a federal intelligence environment. This position is responsible for managing helpdesk operations, training and mentoring new team members...Contract workRemote workShift work- ...Description GTSC seeks experienced Service Desk Agents, Tier 1, for support of the US House of Representatives.... ...National Capitol complex. MissionThe IT Service Desk Representative will... ...application process, please tell us how we can help by contacting us at recruiting@...Work at officeLocal areaRemote work
- ...and expertise in facilitating IT transformation within... ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work... ...DHMS initiatives. This role helps leadership clearly understand... ..., engineering teams, service desks, and government counterparts...Remote work
- Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible... ..., and connectivity issues. Responsible for supporting end users with software and hardware...Work at officeRemote work
- Chenega MIOS is seeking a Tier 1 Helpdesk Analyst in Arlington, VA. The role provides first-level support for end users, diagnostics, and incident resolution across PC, server... ...or 2+ years experience, 3+ years relevant IT support, DoD IAT Level II certification, and DoD...
- A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold Active...Full time
- Chenega MIOS is hiring a Tier 1 Help Desk Analyst in Arlington, VA. You will handle calls, diagnose basic issues, and provide first-line support for PC, server, and mainframe applications, while maintaining security standards and documenting incidents in the ticketing system...
- ...Northstrat is seeking a Tier 2 support engineer to assist... ...bottlenecks, and internet path issues. - Troubleshoot... ...You must have at least 1+ years of experience using... ...flexibility to help you meet your specific... ...promotes and nurtures a growth environment. We hire and...Full timeContract workWork experience placementFlexible hoursShift workWeekend workWeekday work
- IntelliDyne, LLC is seeking a Help Desk Technician - Tier 1 for onsite work in Falls Church, VA. The role handles Tier 1 support calls, documents incidents in Remedy, and provides mobile and remote assistance for hardware and software issues. Candidates must hold an active...Remote work
$30 per hour
...Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment... ...a full transition to Windows 11. To support this initiative, the IT department is adding several Desktop... .... You’ll join a team of eight help desk technicians and serve as a key...Contract workLocal areaMonday to Friday- STOPSO in Arlington, VA is seeking a Service Desk Analyst to support a high-profile DoD customer. This full-time onsite role runs Monday through... ...travel and occasional after-hours as needed. You will resolve Tier I and II incidents for a 4,000-user environment and document...Full timeMonday to Friday
- A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project...Remote job
- ...English/Spanish speaking) part-time Tier 1 Customer Support Analyst. This role involves providing high-... ...should have experience in IT service desks, excellent communication skills, and... ...and opportunities for professional growth in a dynamic environment focused on...Part time
$45k - $51.6k
...professional growth. Here... ...mental health support Work-Life Balance... ...advancement paths Additional... ...a Service Desk Support Technician... ...to provide Tier 2 support to the... ...system. This IT support professional... ...Provide Tier 1 technical... ...as an IT Help Desk Technician...Work experience placementWork at officeFlexible hours$18 - $20 per hour
...Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract... ...meetings, conferences, and IT asset inventories ~Create,... ...clearance ~Minimum of 1 year of IT support experience... ...for professional growth and career advancement ~Be...Hourly payOngoing contractFull timeWork at officeRemote workHome officeMonday to FridayShift work- ...Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document... ...instant messaging/chat, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem...Temporary workWork at officeRemote work
- ...GTSC seeks experienced Service Desk Agents, Tier 2, for support of the US House of... ...Capitol complex. Mission:The IT Service Desk Representative... ...delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal... ..., please tell us how we can help by contacting us at...Work at officeLocal areaRemote work
- ...looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging... ...will be responsible for call center support of an environment composed of 90% Intel based... ...Qualifications ~ Bachelor’s degree and 1 year of experience. Required Skills...Full timeRemote workMonday to Friday
- ...~ At least 2 years of previous Help Desk experience. ~ At least 2 years'... .... ~2 years of experience in the IT field ~ Experience with warehouse support and shipping hardware and products... ...: Answer calls coming into the Tier 1 Help Desk by the third ring. Create...For contractors
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