Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service / Help Desk / Technical Support

Chenega Agile Real Time Solutions, LLC

Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on initial diagnostics, user support, and incident tracking to maintain IT operations. Experience with PC/hardware and software support is required, along with DoD IAT Level II certification and TS clearance eligibility.
The candidate will work under the IT Help Desk Lead to ensure SLO compliance, document processes, and contribute to continuous service improvements within government networks.

#J-18808-Ljbffr Chenega Agile Real Time Solutions, LLC

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service / Help Desk / Technical Support in Arlington, VA vacancy
  • Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to provide first-line IT support for end users across multiple networks, handling incidents,...  ...be able to pass background checks. This role offers growth, exposure to government-grade systems, and an... 
    Suggested

    Chenega MIOS SBU

    Arlington, VA
    2 days ago
  • $25 per hour

     ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career...  ...Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...  ...implementation, troubleshooting, and maintenance of IT systems. Provides first-level problem... 
    Suggested
    Work at office
    Local area
    Remote work

    Chenega Agile Real Time Solutions, LLC

    Arlington, VA
    7 hours ago
  • $45k - $60k

     ...Description Job Description IT Support Technician – Tier 1 Department: IT...  ...Support various IT needs, from help desk tickets to onsite installations...  ..., supporting both personal growth and team capabilities...  ...Opportunities: Clear advancement paths to Level 2, Level 3, and... 
    Suggested
    Full time
    Work at office
    Remote work
    Relocation
    Monday to Friday
    Shift work

    DCA Technology Partners

    Alexandria, VA
    16 days ago
  • Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to support federal IT operations. You’ll diagnose and resolve issues, provide first‑level user support, and maintain incident tickets while collaborating with Tier 3 teams to minimize downtime. The role... 
    Suggested

    Chenega Corporation

    Arlington, VA
    6 days ago
  • Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with... 
    Suggested

    Chenega Corporation

    Arlington, VA
    5 days ago
  • Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to provide first-line support for desktop, server, and application issues. Responsibilities include...  ...or 2+ years of relevant experience, 3+ years of IT support experience, and DoD IAT Level II certification... 

    Njvc LLC

    Arlington, VA
    5 days ago
  •  ...Job Description Job Description Custom Software Systems, Inc. (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This is an excellent opportunity for an entry-level IT professional who enjoys helping people, solving... 
    Permanent employment
    Temporary work
    Work experience placement
    Work at office
    Local area
    Remote work

    Custom Software Systems, Inc.

    Washington DC
    16 days ago
  • $29.52 per hour

     ...Summary Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your skills...  ..., Intelligence & Operations Support (MIOS) could be the place...  ...SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute...  ..., and maintenance of IT systems. Provides first-level... 
    Work at office
    Local area
    Remote work

    Chenega Agile Real Time Solutions, LLC

    Arlington, VA
    2 days ago
  •  ...the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels...  ...TECHNICIAN WILL MAKE AN IMPACT: Provide independent Tier 1 technical support to diagnose and resolve complex... 
    Work at office
    Remote work
    All shifts
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    a month ago
  • $24 - $25 per hour

     ...Job Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to...  ...responsible for maintenance, software installation, end-user support, including training to ensure end-user workstations and network... 
    Contract work
    Work experience placement
    Work at office
    Local area
    Monday to Friday

    Addison Group

    Washington DC
    a month ago
  •  ...the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels...  ...TECHNICIAN WILL MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and remote customers via... 
    Remote work
    All shifts
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    a month ago
  • $66k - $106k

    Responsibilities Position Overview The Tier 1 Service Desk Technician provides front-line IT support and team leadership within a federal intelligence environment. This position is responsible for managing helpdesk operations, training and mentoring new team members... 
    Contract work
    Remote work
    Shift work

    Peraton

    Washington DC
    4 days ago
  •  ...Description GTSC seeks experienced Service Desk Agents, Tier 1, for support of the US House of Representatives....  ...National Capitol complex. MissionThe IT Service Desk Representative will...  ...application process, please tell us how we can help by contacting us at recruiting@... 
    Work at office
    Local area
    Remote work

    GTSC

    Washington DC
    13 days ago
  •  ...and expertise in facilitating IT transformation within...  ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work...  ...DHMS initiatives. This role helps leadership clearly understand...  ..., engineering teams, service desks, and government counterparts... 
    Remote work

    Optima Global Solutions

    Washington DC
    4 days ago
  • Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible...  ..., and connectivity issues. Responsible for supporting end users with software and hardware... 
    Work at office
    Remote work

    The Tatitlek Corporation

    Washington DC
    2 days ago
  • Chenega MIOS is seeking a Tier 1 Helpdesk Analyst in Arlington, VA. The role provides first-level support for end users, diagnostics, and incident resolution across PC, server...  ...or 2+ years experience, 3+ years relevant IT support, DoD IAT Level II certification, and DoD... 

    Njvc LLC

    Arlington, VA
    6 days ago
  • A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold Active... 
    Full time

    IntelliDyne, LLC

    Falls Church, VA
    6 days ago
  • Chenega MIOS is hiring a Tier 1 Help Desk Analyst in Arlington, VA. You will handle calls, diagnose basic issues, and provide first-line support for PC, server, and mainframe applications, while maintaining security standards and documenting incidents in the ticketing system... 

    Chenega Agile Real Time Solutions, LLC

    Arlington, VA
    6 days ago
  •  ...Northstrat is seeking a Tier 2 support engineer to assist...  ...bottlenecks, and internet path issues. - Troubleshoot...  ...You must have at least 1+ years of experience using...  ...flexibility to help you meet your specific...  ...promotes and nurtures a growth environment. We hire and... 
    Full time
    Contract work
    Work experience placement
    Flexible hours
    Shift work
    Weekend work
    Weekday work

    Northstrat

    Arlington, VA
    a month ago
  • IntelliDyne, LLC is seeking a Help Desk Technician - Tier 1 for onsite work in Falls Church, VA. The role handles Tier 1 support calls, documents incidents in Remedy, and provides mobile and remote assistance for hardware and software issues. Candidates must hold an active... 
    Remote work

    IntelliDyne, LLC

    Falls Church, VA
    5 days ago
  • $30 per hour

     ...Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment...  ...a full transition to Windows 11. To support this initiative, the IT department is adding several Desktop...  .... You’ll join a team of eight help desk technicians and serve as a key... 
    Contract work
    Local area
    Monday to Friday

    Addison Group

    Washington DC
    a month ago
  • STOPSO in Arlington, VA is seeking a Service Desk Analyst to support a high-profile DoD customer. This full-time onsite role runs Monday through...  ...travel and occasional after-hours as needed. You will resolve Tier I and II incidents for a 4,000-user environment and document... 
    Full time
    Monday to Friday

    STOPSO

    Arlington, VA
    3 days ago
  • A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project... 
    Remote job

    Sprezzatura

    Arlington, VA
    2 days ago
  •  ...English/Spanish speaking) part-time Tier 1 Customer Support Analyst. This role involves providing high-...  ...should have experience in IT service desks, excellent communication skills, and...  ...and opportunities for professional growth in a dynamic environment focused on... 
    Part time

    Tria Federal (Tria)

    Washington DC
    4 days ago
  • $45k - $51.6k

     ...professional growth. Here...  ...mental health support Work-Life Balance...  ...advancement paths Additional...  ...a Service Desk Support Technician...  ...to provide Tier 2 support to the...  ...system. This IT support professional...  ...Provide Tier 1 technical...  ...as an IT Help Desk Technician... 
    Work experience placement
    Work at office
    Flexible hours

    Howard University

    Washington DC
    4 days ago
  • $18 - $20 per hour

     ...Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract...  ...meetings, conferences, and IT asset inventories ~Create,...  ...clearance ~Minimum of 1 year of IT support experience...  ...for professional growth and career advancement ~Be... 
    Hourly pay
    Ongoing contract
    Full time
    Work at office
    Remote work
    Home office
    Monday to Friday
    Shift work

    Reston Consulting Group Inc

    Silver Spring, MD
    28 days ago
  •  ...Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document...  ...instant messaging/chat, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem... 
    Temporary work
    Work at office
    Remote work

    Compass Pointe Consulting

    Washington DC
    27 days ago
  •  ...GTSC seeks experienced Service Desk Agents, Tier 2, for support of the US House of...  ...Capitol complex. Mission:The IT Service Desk Representative...  ...delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal...  ..., please tell us how we can help by contacting us at... 
    Work at office
    Local area
    Remote work

    GTSC

    Washington DC
    13 days ago
  •  ...looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging...  ...will be responsible for call center support of an environment composed of 90% Intel based...  ...Qualifications ~ Bachelor’s degree and 1 year of experience. Required Skills... 
    Full time
    Remote work
    Monday to Friday

    KeenLogic

    Alexandria, VA
    15 days ago
  •  ...~ At least 2 years of previous Help Desk experience. ~ At least 2 years'...  .... ~2 years of experience in the IT field ~ Experience with warehouse support and shipping hardware and products...  ...: Answer calls coming into the Tier 1 Help Desk by the third ring. Create... 
    For contractors

    ARES Solutions, Inc.

    Falls Church, VA
    16 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service / Help Desk / Technical Support. Be the first to apply!