Head of Recruiting & HR

Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has operated since 1977 and has grown into the largest ambulance service provider in Wisconsin. We provide BLS, ALS, and Critical Care services, and we currently employ more than 700 people.
The Human Resources Manager will oversee a wide range of Human Resources functions. The primary functions they will be responsible for are recruitment and onboarding, performance ownership, leave administration, HR administration, and employee relations.
Recruiting and Staffing

Manage the full-cycle recruitment process for EMTs, Paramedics, Dispatchers, Fleet, Facilities, and all administrative support roles.
Oversee candidate screening, interviewing, background checks, pre-employment screening, and new hire onboarding/orientation.
Partner with the Recruiting team and Leadership to identify recruiting methods that bypass standard industry limitations.
Employee Relations and Conflict Resolution

Conduct thorough and objective investigations into complaints, ensuring fair and consistent application of company policies. Escalate to upper management as needed.
Provide coaching and guidance to leadership on performance management, corrective action, and employee development.
Develop and implement an RTW strategy for employees with job-specific restrictions, coordinating a light-duty structure where applicable.
Partner with our leave administration vendor to ensure data integrity
Performance Ownership

Policy Administration

Work with the internal HR team to maintain the Employee Handbook, ensuring it remains a living document that reflects the current internal standards and external labor laws
Monitor legislative changes and work with the HR team to update internal policies to mitigate risks and prevent workplace grievances.
Bachelors Degree in Human Resources, Business Management, or related field.

• Proven ability to maintain strict confidentiality regarding company and employee data
• Proficiency in managing data in an HRIS System and Applicant Tracking Systems.
• Experience in Company branding to ensure we are an employer of choice

Bell Ambulance can offer you an incredibly competitive wage and a comprehensive benefits package, including two medical plans to choose from, dental, vision, FSA, HSA, and company-sponsored plans. In addition to the core benefits, Bell Ambulance offers a 401(k) plan that becomes available on your hire date, and we match 100% of your contributions up to 6%.
We have grown because we provide the best service, with the best equipment, and the best people!!
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