Head of Programme Management

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Director Full Time Dallas, GA, US

Wellspring Living is an Atlanta-based Christian, faith-centered nonprofit committed to disrupting the cycle of human trafficking through the pillars of housing, healing, and education. We provide safe housing, trauma-informed care, educational opportunities, and life-changing support that empower survivors to heal, grow, and build thriving, independent futures.

At Wellspring Living, you'll join a mission-driven team that believes every survivor deserves safety, healing, and the opportunity to thrive. Employment Type: Full-Time, Exempt

Reports To: Senior Director of Clinical & Youth Services

Schedule Full-time salaried position (40 hours per week)

Schedule includes occasional early mornings, evenings, nights, and weekends to support program operations.

Participation in an on-call leadership rotation is required.

Attendance at organization meetings throughout the Metro Atlanta area.

This role is responsible for the overall success of the program, including staff leadership, participant care, regulatory compliance, program development, budgeting, and operational excellence. This is an ideal opportunity for an experienced human services leader who enjoys building strong teams, solving complex challenges, developing others, and making a measurable difference in the lives of vulnerable youth.

Conduct regular coaching, performance evaluations, and professional development planning.

Lead weekly staff meetings and coordinate required training initiatives.

Provide ongoing coaching, leadership development, and mindset training to promote employee engagement, accountability, and continuous improvement.

Program Operations Oversee the daily operations of the Receiving Hope Center.

Ensure participants receive high-quality, trauma-informed care and services.

Lead participant community meetings and multidisciplinary clinical meetings.

Ensure timely, accurate, and compliant documentation within the Electronic Health Record (EHR) system.

Oversee the development and implementation of individualized service plans.

Compliance & Quality Ensure compliance with all applicable licensing and regulatory requirements, including RCCL, DJJ, OPM, and DMST standards.

Monitor program quality and implement continuous improvement initiatives.

Ensure policies, procedures, safety standards, participant documentation, and emergency preparedness requirements are consistently followed.

Program Development & Community Engagement Evaluate and strengthen program curriculum, services, and operational processes.

Manage program budgets in collaboration with the Chief Financial Officer.

Represent Wellspring Living through community partnerships, tours, donor engagement, and fundraising events.

Qualifications Required Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or a related field required; Experience serving youth or young adults impacted by trauma, commercial sexual exploitation, human trafficking, or other complex trauma.

Working knowledge of Georgia childcare licensing and regulatory requirements is strongly preferred.

Proficiency in Microsoft Office and Google Workspace.

Exceptional leadership and team-building abilities.

Excellent organizational and time management skills.

Outstanding communication and relationship-building abilities.

A passion for serving vulnerable youth and advancing Wellspring Living's mission.

Criminal background and fingerprint screening.

Professional and personal reference checks.

Eligibility to work with children and vulnerable populations in accordance with all applicable state regulations.

Ability to stand, walk, bend, kneel, crouch, climb stairs, and move throughout the facility for extended periods.

Ability to use a computer and standard office equipment for extended periods.

Moderate local travel throughout the Metro Atlanta area and occasional travel for meetings and professional development.

Availability to respond to emergencies and participate in the leadership on-call rotation.

Ability to safely perform and assist with approved physical crisis intervention, participant restraints, and physical escorts in accordance with organizational policies, required training, and applicable regulations.