NOW HIRING Customer Service & Administrative Positions

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health
Join a dynamic team supporting regional leadership and play a key role in ensuring efficient day-to-day operations. This position offers the opportunity to provide executive-level administrative support, collaborate with diverse teams, and contribute to delivering quality services to communities across the region.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Three years of experience in administrative services.

Provides administrative support to the Area Director by coordinating daily operations and assisting with the management of regional programs and initiatives.
Assists with budget administration, purchasing activities, and fiscal reporting to support effective financial management and operational needs.
Maintains databases, prepares reports, and ensures the accuracy and integrity of program information for leadership review and decision-making.
Coordinates regional administrative functions, including mail services, printing, telecommunications, records management, and inventory control.
Supports facility operations by assisting with vehicle management, facility maintenance, safety, security, risk management, and leases.
Assists with contract, grant, and fiscal administration, including payroll, accounts payable, accounts receivable, and related administrative processes.
Serves as a resource to regional staff by coordinating administrative activities, responding to inquiries, and helping ensure efficient and compliant business operations.

Location: Medical Vendor Administration / ES Baton Rouge Region 2-FSA 3 (ES TRI-REGION 3) / East Baton Rouge, East Feliciana, Iberville, Ascension Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment or Job appointment (temporary appointment that may last up to 48 months)

This organization participates in E-verify, and for more information on E-verify, please contact DHS at View phone number on click.appcast.io.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. Holidays and Leave
New Year's Day
Veteran's Day,
Thanksgiving Day and Christmas Day.
Additional holidays may be proclaimed by the Governor

Your accrual rate increases as your years of service increase.

Retirement
State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system
Teacher's Retirement System of Louisiana (
Louisiana School Employees Retirement System ( among others

Examples from work, military service, volunteering, education, or other life experiences are all valid.

FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

I struggle to understand customer needs, provide clear information, or resolve issues.
I respond to customer needs with some support and build basic working relationships.
I understand customer needs, communicate clearly, and deliver timely, reliable service.
I anticipate customer needs, build trust, and deliver personalized, proactive service.

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Examples from work, military service, volunteering, education, or other life experiences are all valid.

I follow direction with reminders and often need clarification or support.
Examples from work, military service, volunteering, education, or other life experiences are all valid.

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH.