SDR - Sales Development (Remote)

Sales Development Representative
The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
Sitemate builds best-in-class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster.
Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. We've achieved strong product-market fit - generating thousands of new monthly leads through word-of-mouth and organic marketing alone.
Backed by Blackbird, Australia and New Zealand's #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting-edge product design to build tools that modernise one of the world's largest and most essential industries.
At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day.
You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.
Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 2251.
Monthly All-Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team.
High Velocity: We use best-in-class, integrated systems to eliminate manual work and give you the information you need to make fast, high-quality decisions.
Hustle: You'll be rewarded for performance. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings.
Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day.
Competitive, performance-based remuneration

• Equity options - own a piece of what you're helping to build
• Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
• Comprehensive health coverage - Medical, Dental, and Vision insurance (company pays 100%)
• Retirement savings - 401k plan
• Health Savings Plan (HSA) - Tax-advantaged healthcare savings
• Life and disability protection - Basic life insurance, AD&D, short-term and long-term disability coverage
• Pension plan - Customized retirement benefits
• Learning & Development - professional growth budget and transparent career plans
• Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources
• Laptop and home office setup budget
• Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year
• Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions
• Austin office perks - LEED Gold certified building, on-site showers & parent's room, video game room & outdoor terrace, walking distance to Whole Foods, MetroRail station nearby

Our team's diversity is one of our greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive.
self service & inside sales
You'll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.
Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn. People who thrive in a structured, high-agency, KPI-driven environment
Strong communicators who enjoy building relationships
Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).