Reception & Administrative Professional

Provide office support company-wide via reception duties, service of process intake, mail sorting and intake, processing some corporate orders, processing corporate work, answering phone calls, receiving, responding to, and distributing incoming order emails, and performing research work when needed.
Professionally respond to phone calls, voicemail, and email inquiries;
Complete order entry into appropriate processing software in a timely and accurate manner;
Actively assist customers and employees to provide excellent customer service and ensure that all client special instructions and requests are followed;

Provide information to supervisors, coworkers, and subordinates by telephone, in written form, e-mail, or in person;
Provide excellent customer service during every client interaction & uphold professional demeanor and dialogue with clients;
rush orders, special projects, etc.;
Maintain professional and courteous communications with clients and coworkers, using proper email and phone etiquette;
Be mindful of financial resources
Knowledge of principles and processes for providing exceptional customer service, including customer needs assessment, meeting quality standards for services, evaluation of customer satisfaction, and supporting staff when difficult situations arise;
Salary/Compensation: $20.00 - $24.00 per hour