Administrative professional - education

THE SALVATION ARMY NORTH AND CENTRAL ILLINLOIS DIVISION POSITION DESCRIPTION POSITION TITLE: Administrative Assistant

WHO WE ARE At The Salvation Army, we are dedicated to “Doing the Most Good”. We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for kids after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless. The Salvation Army North and Central Illinois Division provides these services to people in need.

JOB SUMMARY The Office Coordinator provides comprehensive and confidential administrative support to the Corps Officer and County Coordinator Officer. Coordinates efficient execution of administrative duties to achieve objectives and maintain excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES Provide administrative support, managing information, resources and staff as assigned.

Maintain the Officers’ calendars, SharePoint calendars including church calendars and room and vehicle reservations.

Research/schedule travel arrangements for team members as requested.

Prepare packets, reports and documents for meetings, programs, and activities as requested by the Officers.

Prepare expense reports and associated receipts and documents.

Prepare documents, letters, and digital assets for worship services, and other special events.

Manages congregation software/database.

Assure proper resources are assigned to maintain cleanliness of administrative work and conference spaces.

Oversee upkeep (including supplies) and maintenance on resource room equipment, including copiers, laminator, postage machine, etc.

Assign and manage proper handling of all postage services, both incoming and outgoing, including distribution and collection.

Train staff on new programs/office tools to ensure efficiency throughout the corps.

Exhibit professional behavior, maintaining a high level of confidentiality in all areas, and always promote a positive and professional working relationship with the public, business community, and The Salvation Army Officers and staff.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES Education: High School diploma or GED equivalent.

Experience: 2 years' experience in an administrative assistant or secretarial position.

Experience with a computer-based work environment and an excellent working knowledge of Word, excel, Microsoft, Gloo App, CMS, internet, etc.

Skills/Abilities A demonstrated ability to manage projects, priorities and programs in a constantly changing environment.

In order to successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment and a PC.

The work environment for this position includes an office environment with a low noise level.

COMPETENCIES Excellent organizational, verbal, writing, and proofreading skills

Knowledge and experience in Windows 365, Canva, SharePoint, Gloo app and church presentation software preferred.

English proficiency required; Spanish language helpful.

Exceptional flexibility and ability to work on multiple projects or tasks simultaneously.

Attention to detail, creative problem-solving, and conflict resolution skills.

Demonstrated ability to handle confidential matters.

PERFORMANCE MEASURES This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy, and completeness of accomplishing assigned goals.

This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.

THE SALVATION ARMY MISSION STATEMENT The Salvation Army, an international movement, is an evangelical part of the universal Christian church. The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please contact the Human Resources department.

The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Join our team as an Administrative Assistant and help support the ministry of our church and the greater Rockford community.

Working alongside a collaborative team, you will assist with exciting events, special projects, and daily operations that help us serve others with excellence.