Head of Facility Management

Job Summary We are currently seeking a dynamic Facility Manager to lead our Painting Operations team at the Palo Alto campus. This key position will drive facility projects that enhance the environment of care for patients, serve as a liaison between operational stakeholders, customers, and vendors ensuring appropriate communication, mitigation, and execution plans to meet customer expectations while maintaining operational continuity and regulatory compliance.

Key Responsibilities Vendor and Contract Management

Service Request Assignment/Delegation

Customer Liaison

Project/Initiative Management and Execution

Business KPI Oversight/Performance Monitoring

Oversees Regulatory Compliance

What you will do Manages, coordinates and liaises facility services including parking, security, cleaning, landscaping, building system and equipment maintenance, fire life safety, and emergency response.

Manages customer relationships through customer rounding, proactive interactions, and regular site visits.

Maintains a healthy, safe work environment through education, training, and visibility of unsafe practices.

Directly responsible for financial management of cost centers in portfolio, actively seeking ways to improve cost efficiencies, including management of purchased services, forecasting, and variance reporting.

Performs regular site or zone inspections for condition, safety, and aesthetics, audit quality indicators for vendors or partners, and acts as point of escalation for emergency events.

Assists in the development of policies, guidelines, standards, and serves as a department representative on committees and professional organizations.

Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes, and regulations.

Assesses and documents project scope and program, describing objectives, physical requirements, parameters, and constraints, incorporating user needs and external jurisdictional criteria.

Manages the review and approval process to ensure appropriate approvals of all design work from schematic studies through final construction documents, field changes, and scope changes, including approval for conceptual and detailed project budgets.

Prepares and maintains accurate, coherent, timely, and auditable project records/files and cost estimates, ensuring space inventory reports are complete.

Manages daily interaction with Landlord to ensure adherence to service levels per the lease, obtains appropriate Landlord approvals for alterations and tenant improvements, and forwards paperwork as required.

Manages the process of furnishing and equipment selection, purchasing, and installation.

Works in partnership with internal teams to manage compliance with Fire Life Safety regulations, including lease‑term adherence to Joint Commission requirements.

Oversees project management for cosmetic upgrades and manages labor pool to coordinate facility requests.

Manages selection process and contract negotiations for consultants, contractors, and vendors.

Completes ICRA/PCRA documentation per policy.

Advances staff development through on‑job training.

This position may require on‑call availability during non‑standard hours, including nights, weekends, and holidays; Education Qualifications Bachelor’s degree in a work‑related discipline or field from an accredited college or university. Experience Qualifications 4‑5 years of progressively responsible and directly related work experience.

Ability to conduct analysis and formulate conclusions.

Ability to plan, organize, and manage building operational services; develop, implement, and evaluate a variety of building and operation systems and preventative maintenance programs.

Ability to understand the terms of a contract for facilities maintenance or repair and ensure work is performed accordingly.

Knowledge of regulations, procedures, or technical reference materials relating to building maintenance.

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Base Pay Scale Generally starting at $62.75 - $83.16 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.