Sales Engineering Tech

We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.
The role of the Sales Engineer is to assist the Sales team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyer. This person will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.
Sales Engineers and their Account Managers will be placed in situations to uncover and develop new areas of business and relationships for NETSCOUT Systems.
The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
Assist the Sales Teams in making tactical decisions regarding the sale.
Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best
practices’ techniques along with other available resources provided to the Sales Engineering group.
Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc.
Adapt to new situations and opportunities that may include multiple Integrators on a common customer network
Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory.
8 plus years as a pre-sales engineer, Network Support Engineer, Application Engineer or in a pre-sales technical support role.

• Minimum 5 year’s experience in Network Observability, NPM, APM, AIOPS
• This person must have experience and demonstrated working with Enterprise customers to understand their technical challenges and requirements and to have effectively proposed desired solutions.
• Proven pre-sales record of success and achievement for themselves and their team.
• Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems.
• Cisco routing, switching, gateways and applications(must)
• Trend analysis concepts
• Network Security concepts
• Network infrastructure concepts
• HP/OV, IBM Tivoli, EMC SMARTS, ArcSight a plus
• Network performance management
• Cyber Security concepts
• Splunk, Service Now, HP/OV, IBM Tivoli, EMC SMARTS, ArcSight - a plus
• AI Operations, SOC experience – a plus
• Operating systems (Linux, NT)
• Certification CCNA, CCNP, CCIE a plus
• Public/Private Cloud

Must have attended formal sales training that teaches presales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner.
Bachelor’s Degree in Computer Science or Software Engineering or equivalent
MBA preferred
Formal presentation training
Actual compensation may vary within or, in some cases, outside this range based on factors such as education, training, experience, professional achievement, business need, and location. For sales roles, this range reflects the On Target Earnings ("OTE"), which includes both base salary and target sales commissions or bonuses.
Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. Equity
Tuition reimbursement
Attractive medical and dental coverage options
Domestic partner benefits
Health and Dependent Care spending accounts and Health Savings Account options
Life and Disability Benefits
The use of AI-generated responses or other external assistance during any stage of the interview process is not allowed. NETSCOUT recognizes its obligations to provide reasonable accommodations to candidates with disabilities. Candidates who require third‑party assistance or other accommodations to participate in the interview process should notify the recruiting team in advance so appropriate arrangements can be made.