Head of Total Rewards - remote

Birch Family Services is a leading provider of education, employment, and community support services for individuals with autism and developmental disabilities and their families in New York City. The organization supports more than 2,000 people across 31 locations in Manhattan, Queens, Brooklyn, and the Bronx, providing fully integrated programs and services from preschool to graduation, employment, housing, and beyond.

The Fractional Benefits Manager is a temporary position within the Human Resources structure for a period of 3 to 4 months. The role assists with benefits administration, fielding employee benefit questions, liaising with benefits carriers and third‑party vendors, and documenting employee leave of absence. The manager records employee changes and enrollments in benefit programs in HRIS and vendor systems, tracks employee leave periods, and communicates with on‑leave employees and vendors.

Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information

Ensures all eligible staff are offered and properly enrolled for medical insurance in compliance with the Affordable Care Act (ACA)

Assists Deputy Director of Human Resources in administering leaves of absence in partnership with the agency's third‑party administrator, demonstrating knowledge in FMLA, PFL, ADA, STD, LTD, and Workers Comp

Maintains appropriate and effective interpersonal relationships with team and department members, other staff, supervisors, administrators, and outside agencies

Bachelor’s degree required

Per‑diem position; hours are generally Monday – Friday 9 am – 5 pm but may vary based on project needs and scheduling priorities

May involve hybrid or remote work, depending on assignment

Birch Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Birch Family Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Birch Family Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Birch Family Services’ employees to perform their job duties may result in discipline up to and including discharge.

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