Network Technical Services Support

Network Administrator

Our client is seeking a skilled Network Administrator to join their IT team and support the day-to-day operation, maintenance, and optimization of an enterprise network environment. This role focuses on hands‑on network administration, troubleshooting, and implementation while partnering closely with senior engineering staff on larger initiatives and architectural improvements.

This position does not own network architecture decisions but is responsible for executing against established standards and best practices.

Configure, maintain, and support LAN, WAN, wireless, and VPN environments within a primarily Cisco-based infrastructure.

Perform day-to-day network operations, including monitoring, troubleshooting, and incident response.

Diagnose and resolve network performance issues across switching, routing, and connectivity layers.

Implement network changes in accordance with ITIL-based change management processes.

Support and maintain network security configurations, including firewalls, ACLs, and VPN tunnels.

Assist with network upgrades, hardware replacements, and system implementations.

Monitor network performance and capacity.

Maintain accurate network documentation, diagrams, and operational procedures.

Support cloud and hybrid connectivity, including VPNs and basic cloud networking components, with a preference for Microsoft Azure experience.

Assist in maintaining and supporting VoIP infrastructure.

Collaborate with vendors and service providers to resolve issues and ensure service delivery.

Participate in an on‑call rotation and provide after‑hours support as needed.

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Cisco CCNA (strongly preferred)

3–5+ years of experience in network administration or network engineering roles.

Hands‑on experience supporting Cisco routing and switching environments.

Strong knowledge of switching concepts, including VLANs, STP, trunking, EtherChannel, and QoS.

Experience configuring and supporting network security technologies, including ACLs, NAT/PAT, and IPSec VPNs.

Understanding of core network services such as DNS and DHCP.

Familiarity with cloud and hybrid networking concepts, particularly within Microsoft Azure.

Experience with network monitoring and troubleshooting tools.

Desire to learn and grow into more advanced networking responsibilities.