Head of Fulfillment Operations

Operations Supervisor

HRforGrowth® is engaged as the talent acquisition partner to conduct this search on behalf of a client organization that is hiring for this role. HRforGrowth is not the employer for this position. HRforGrowth identifies, evaluates, and presents top-tier candidates through its global talent acquisition practice; all employment decisions — including final selection, offer terms, compensation, and conditions of employment — are made solely by the hiring organization.

Role Summary

We are searching for an Operations Supervisor to join their rapidly growing team. The Operations Supervisor will report directly to the Operations Manager and is responsible for the execution of all activities on the production floor. The ideal candidate has prior leadership experience in warehousing, knows proper procedures and policies, and has proven leadership and development skills.

Key Results Area:

Determine appropriate production methods and labor levels to meet service deliverables

Supervises all operations personnel to ensure maximum productivity, efficiency, and accuracy

Work alongside the operations manager and support teams to plan the daily activities

Ensure all employees understand their specific duties before the start of each shift

Review the production schedule and work orders to prioritize the workforce to maximize performance and meet the client's expectations

Ensure all operating lines are properly set up at the beginning of each shift, ensuring efficient use of labor and time

Supervise all employees on shift to ensure maximum productivity, efficiency, and accuracy while still maintaining safety protocols

Interview, hire, and train new employees on your shift to ensure they are following established safety and performance standards

Support and maintain all corporate quality standards, policies, procedures, and work instructions as outlined in company policies and procedures

Provide a safe working environment through adherence to OSHA regulations and all company health and safety policies and procedures

All other duties as assigned

Skills & Qualifications

High School Diploma or GED is required; a bachelor's degree is preferred

A minimum of three (3) years of warehouse experience, with knowledge of receiving, shipping, product fulfillment, and inventory control

Previous leadership experience is preferred, including coaching and development of employees

Capable of working independently and as part of and leading a team

Experience with standard warehousing procedures and policies

Strong verbal, written, and interpersonal communication skills

Able to determine priorities, make decisions, and organize the workspace to create an organized operation

About HRforGrowth:

HRforGrowth is a full-service HR and talent partner built to support companies that are scaling, transforming, or navigating change. HRFG is globally recognized for delivering quality, speed, and cost-effective talent solutions across every level of the workforce. Through its global talent acquisition practice, HRforGrowth applies world class rigor and precision to identifying exceptional professional and executive talent on behalf of its clients — from temporary staffing to permanent hourly workers through to placing C-suite executives. HRforGrowth is presenting this opportunity in its capacity as the retained search partner and does not serve as the employer of record for this position.

Equal Employment Opportunity:

In its recruiting and search practices, HRforGrowth does not discriminate on the basis of race, color, religion, national origin, age, marital status, physical or mental disability, sex, sexual orientation, gender, or gender identity, and welcomes applications from all qualified individuals. HRforGrowth evaluates and presents candidates to its clients without regard to any protected characteristic.

HRforGrowth endeavors to advise the hiring organization to comply with all applicable federal, state, and local equal employment opportunity laws — including those enforced by the U.S. Equal Employment Opportunity Commission (EEOC) — in its hiring decisions, terms of employment, and workplace practices.

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