Head of HR Services (m/w/d)

Catholic Charities of the Archdiocese of St. Louis is seeking a skilled Human Resources Manager to provide hands-on HR support across several social services locations with different program focuses, acting as the local extension of the Ministry Office HR. This role delivers day-to-day HR consultation to managers and coworkers, ensures consistent application of policies, manages the coworker lifecycle, and escalates non-routine issues to the Senior Director and Director of Human Resources. Louis Counseling and Queen of Peace ministries. Serve as primary HR contact for assigned service line locations; advise leaders on staffing, scheduling, coaching, performance management, and corrective action.

Facilitate coworker relations, conduct investigations, and document outcomes in alignment with the Ministry Office standards.

Partner with hiring managers on requisitions, sourcing, interviews, references, offers, and onboarding.

Support and execute, if needed, new-hire orientation at service line location; coordinate training assignments through the Ministry Office programs (e.g., Support engagement and retention initiatives (recognition, feedback loops, stay interviews).

Educate coworkers on benefits and leave processes, coordinate with the Ministry Office.

Support leave administration (FMLA, ADA interactive process) and return-to-work.

Support Joint Commission readiness where applicable; participate in HR-related audits.

Ensure timely, accurate HRIS transactions (hires, status changes, terminations), act as local champion for process adherence.

Support timekeeping accuracy; serve as back-up for payroll inputs as directed by HR Senior Director, if applicable per service line location.

Act as liaison to union representatives at the site level (if applicable) and elevate complex matters.

Coordinate safety-related requirements (injury reporting, workers’ compensation, OSHA logs) in partnership with Risk Mgmt. and the Ministry Office HR.

Recommend process improvements that enhance quality, coworker experience, and efficiency across sites.

Bachelor's degree in HR, Business, or related field required.

3 to 5 years of HR generalist/manager HR experience required; multi-site or social services/healthcare/non-profit preferred; ability to travel frequently among assigned locations.

Catholic Charities of St. Catholic Charities of St. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.

The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence. Catholic Charities of the Archdiocese of St. Louis will be a premier leader in community renewal and a visible catalyst for social outreach by connecting with people, parishes, and ministries committed to a meaningful communion of care to those in need across every square mile of the Archdiocese of St. As a part of the Catholic Charitiesfamily, you’ll have the resources to care for those closest to you.

generous parental leave policies

flexible working arrangements

group life insurance

permanent health insurance

dedicated support to help you find the right child care or elder care

#