Academy Administrative Professional

Your personal information will be retained and/or disposed of in accordance with Florida Statutes and UCF's records management policies and practices.**Human Resources:**UCF Human Resources is dedicated to supporting the talented and innovative workforce of more than 12,000 employees at UCF. We work closely with our stakeholders to provide timely and innovative services to better meet the needs of the university and our community.We are a trusted partner and catalyst in making UCF the best place to work and positively impact our community by working together to unleash the potential of everyone at UCF. We are dedicated to ensuring our employees have the tools, resources, and training necessary to excel in their roles.**The Opportunity:**UCF Human Resources is the backbone of the university's workforce and the Administrative Assistant I is the face of that team. As the first point of contact for everyone who walks through our doors or reaches out for support, you'll keep the front desk running, manage incoming inquiries, and support the day-to-day operations of a central HR office serving the entire university. Beyond the front desk, you'll take on a genuine lead function providing guidance, training, and mentorship to Federal Work Study student employees, making a real impact on how this team operates.Front Desk & Customer Service* Greets visitors and directs them to the correct location.* Answers external phone calls and directs inquiries correctly within the organization.* AskHR and HR Administration).* Assists in arranging travel plans.Office Operations & Facilities* Ensures standard office machinery (e.g. phones, printers, copiers, and fax) is in working order.* Coordinates scheduling of individuals and meeting spaces, including opening and closing of office/meeting areas.* Manages office supplies inventory.* Submits work orders to CBRE (building management) for maintenance and repairs.* Maintains technology equipment.* Scheduling & Administrative Support* Assists other administrative support personnel in efforts to manage office.* Drafts standard operating procedures for front desk operations and correspondence on behalf of supervisor.* Data/Analytics Customer Support (IT, Call Log, etc.).Student Employee Oversight* Provides day-to-day work direction, guidance, training, and operational oversight for Federal Work Study student employees, including assigning tasks, monitoring workflow, reviewing work quality, and serving as a lead resource to support successful completion of departmental objectives.* Offers ongoing coaching, feedback, and mentoring to support employee development.HR & Project Support* Provides project and backup support to HR functional areas and Administration leads as needed.* Supports logistical coordination of HR meetings: One HR Community of Practice meetings.* Minimum Qualifications:**High School Diploma or Equivalent and 0+ years of relevant experience.**Preferred Qualifications:*** 1+ years of experience in an administrative or office support role within a university, public institution, or similar setting.* Experience in a customer service-oriented role with the ability to interact professionally and provide courteous responses to inquiries from stakeholders.* Proficiency with Microsoft Office applications (e.g., Outlook, Word, Excel) and virtual meeting platforms (e.g., Microsoft Teams or Zoom) for correspondence, scheduling, and data entry tasks.* Experience drafting written communications, procedures, or correspondence in a professional setting.* The most successful candidates may possess the following qualities:* Strong interpersonal skills and ability to interact effectively with a variety of individuals, including faculty, staff, students, and visitors.* Additional Application Materials Required:**In addition to your application, please include a resume and cover letter.**Special Instructions to the Applicants:**The anticipated hourly rate range for this position is $15.66 to $18.79. The final hourly rate will be determined based on the candidate's qualifications, experience, and internal equity.Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.**Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program* Paid time off, including annual and sick time off and paid holidays* Retirement savings options* Employee discounts, including tickets to many Orlando attractions* Education assistance* And more...Department**Human Resources**Work Schedule**Monday - Friday 8:00AM - 5:00PM**Type of Appointment**Regular**Expected Salary**$15.66 to Negotiable**Job Posting End Date**10-14-2026-12-00-AM**Veteran's Preference:**Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visitThe University of Central Florida is an equal opportunity employer

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