Front Desk Receptionist-Marriott Hotels
Marriott International Inc
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.
Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
- Balance cash at the end of each shift and generate reports for the next shift.
- Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
- Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions
Availability to work flexible schedules, including weekends and holidays.
- Proven customer service experience with a strong guest-focused mentality
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
- Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels.
Vacancy posted 1 day ago
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