Head of Products - Remote

We're on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we've provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million.
You won't just write specs and hand them off - you'll use AI tools to compress research cycles, prototype ideas, and increasingly ship work directly. You'll support the strategy and execution of meaningful product work, collaborating closely with engineering, design, analytics, and operations to deliver value to our users. This is a role for someone who gets their energy from building, takes ownership of their work, and is hungry to solve real problems for real people in a collaborative environment.
You'll operate with growing autonomy as you take an iterative, curiosity and AI-driven approach to learning, moving fast, and shipping product that creates measurable outcomes for our customers.
This role reports to the Director of Product Management, and while the role will operate on a remote basis, you may be required to occasionally be onsite in our San Francisco co-working space for meetings and team events.
Ship product. Use AI-assisted prototyping and an internal coding agent called Roomote to move ideas from concept to production faster than the traditional PM-to-eng handoff allows.
Collaborate with engineering, design, operations, and marketing to define and deliver solutions—knowing when a problem requires the full team and when you can move independently to get something across the finish line yourself.
AI can accelerate your drafting—but the hard thinking is yours: deeply understanding the problem, interrogating the tradeoffs, and arriving at a solution that genuinely serves users and the business.
Use data to stay honest. Run your own analyses with the help of AI, maintain fluency in dashboards, and flag when a question needs deeper support.
Use AI tools to synthesize market signals, competitive intelligence, and user feedback quickly—so you're always operating from insight, not assumption.
Help maintain a healthy, fast-moving product development process within the squad through clear communication and tight documentation.
2-3 years of product management experience, or equivalent experience where you were driving product decisions and building product features in a different capacity (e.g. engineering)

• Strong user empathy and a customer-first mindset—you're genuinely curious about the people you're building for.
• Clear communicator: you can explain what you're building and why to teammates across functions and levels.
• Demonstrated use of AI tools in your workflow—for research, writing, analysis, prototyping, or shipping. (Comfortable using data (quantitative and qualitative) to inform decisions and track progress, with a willingness to get hands-on in dashboards and do your own analysis.
• Cares deeply about UX and can articulate product improvements clearly, whether in writing, mockups, or conversation.
• Bonus: Experience in labor marketplaces, healthcare tech, or an early-stage startup. Experience using AI coding tools (Cursor, Replit, v0, etc.) to build working prototypes or ship production features.

While we are a remote first company, if you are based in San Francisco this will be a hybrid role.
Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed).
Please note that any communication from @lifeatroo.All official Roo communication will always come from @roo.vet.
Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! For permanent, full time employees, we offer:

• Stipends for home office setup, continuing education, and monthly wellness.
• Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
• Opportunity for domestic travel, including for regional team building events.

Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.