Healthcare Administrative Professional

PACE Administrative Assistant

Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.

Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.

As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.

The PACE Administrative Assistant provides administrative and coordination support to senior leadership, including the Executive Director and Program Director, ensuring efficient management of schedules, communication, and organizational priorities. This role supports effective program operations by facilitating communication, coordinating activities, and assisting with administrative processes, reporting, and special projects. The Administrative Assistant works independently to organize tasks, solve routine issues, and support leadership in maintaining efficient and compliant operations. Schedule: Monday-Friday: 8am-5pm. This position is onsite.

Responsibilities

Provides administrative support to the Executive Director and Program Director, including calendar management, scheduling meetings, and prioritizing daily activities

Coordinates and manages leadership calendars, including internal and external meetings, ensuring alignment with organizational priorities and efficient use of time

Prepares agendas, presentation materials, reports, and correspondence for leadership

Supports leadership-driven special projects and program initiatives as assigned, including coordinating activities, tracking timelines, and ensuring completion of assigned deliverables across departments

Facilitates communication between leadership and internal departments to ensure timely information sharing and alignment

Coordinates logistics for meetings, events, and site visits, including travel arrangements as needed

Maintains and organizes leadership documentation, reports, and records, including filing systems and shared resources

Supports preparation of internal communications, reports, dashboards, and presentations, including use of spreadsheets and data tracking tools

Tracks action items and follow-ups from leadership meetings, ensuring accountability and completion of assigned tasks

Serves as a liaison between leadership and internal and external stakeholders

Assists with administrative aspects of hiring and onboarding processes, including coordination of interviews, documentation, and tracking requirements

Supports credentialing and compliance-related administrative processes as directed

Assists with maintaining policies, procedures, and organizational documentation

Coordinates supply ordering and administrative needs for leadership and program functions

Provides backup administrative support across departments as needed to ensure continuity of operations

Maintains confidentiality of sensitive information and exercises discretion in all aspects of the role

Responds to time-sensitive requests and prioritizes tasks based on leadership direction

Supports preparation for audits, meetings, and organizational reviews as needed

Balances and prioritizes support across Executive Director and Program Director functions based on organizational needs and leadership direction

Maintains professional working relationships with staff, participants, and external partners

Participates in meetings, training, and organizational initiatives as required

Ensures timely and accurate completion of assigned tasks and documentation

Performs other duties as assigned

Education/Experience

High school/GED required; bachelor's degree in business administration preferred

Minimum of two (2) years of administrative or office support experience, preferably in healthcare or a similar setting required

Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines- may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards.

In addition, current CPR and First Aid certification are required for all PACE employees in accordance with CMS and DHCS requirements. First Aid training will be provided at onboarding and must be renewed annually.

Additional Qualifications (Knowledge, Skills and Abilities)

Excellent verbal and written communication skills, including superior composition, typing and proofreading skills

Ability to interpret a variety of instructions in written, oral, diagram, or schedule form

Excellent Microsoft applications and electronic health data systems skills

Ability to be culturally sensitive, respect diversity, and work with individuals of different cultures and socio-economic statuses

Ability to successfully manage multiple tasks simultaneously

Ability to meet tight deadlines

Ability to provide prompt, efficient, and responsive customer service

Excellent planning and organizational ability

Ability to work as part of a team as well as independently

Ability to work with highly confidential information in a professional and ethical manner

Physical Requirements

Ability to lift/carry 10 lbs/weight

Ability to stand for long periods of time

Neighborhood Healthcare offers a generous benefit plan that includes: Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range: $24.95 - $34.93 per hour, depending on experience.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate's overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.

Neighborhood Healthcare