Marketing Coordinator

Role Description

Our Marketing Services Representative plays an integral role in growing positive relationships with our customers. As the liaison between the customers and the development team, you will help create quality marketing campaigns that are in line with brand standards and exceed the customer’s expectations in tight deadlines. Our marketing team needs someone who is personally driven to perform, hardworking, and willing to work in a fast-paced, fun-loving, team-oriented environment.

• Develop a solid base knowledge of all Affinitiv products and solutions managed by the Marketing Services Team
• Establish strong lines of communication with Client Success Consultant Team to ensure client needs and requirements are met
• Collaborate with internal departments to fulfill contracts and resolve issues as they pertain to the products and solutions you support
• Perform with consistency, efficiency and a sense of urgency
• Escalate problems and issues as necessary through the proper channels
• Understand your impact on the success of the client relationship and consistently exceed client expectations
• Act as a team player and support others toward the success of the team
• Engage team members with professionalism and respect

Qualifications

• Bachelor’s Degree or equivalent industry experience in marketing preferred
• 2+ years of customer experience preferred
• Attention to detail and error-free proofreading skills
• Proficient at using Microsoft Office Word and Excel
• HTML knowledge preferred
• Ability to deliver high quality results in a deadline-driven environment
• Troubleshooting skills
• Strong organizational, time management and process management skills
• Data entry with accuracy and speed
• Professional communication over the phone and in person
• Strong interpersonal soft skills (setting/managing expectations, conflict resolution, etc.)
• Collaborative in nature and ability to consult cross-functionally with other departments

Benefits

• Comprehensive benefits package including medical, dental, vision, and 401K effective day 1
• Generous PTO for time off with family and friends

Company Description

At Affinitiv, we celebrate diversity, equality, and an inclusive environment. Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.