Benefits Manager

Benefits Manager

NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic.

Location: Mansfield, MA

Hours: Full Time

Starting Salary: $115,000 - $130,000/yr (Commensurate with Experience)

Pay Frequency: Weekly Direct Deposit

Generous Compensation & Benefits Package

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off: Vacation, Holiday, Sick Time

Employee Assistance Program (EAP)

Career Growth Opportunities

Employee Perks & Rewards

The Benefits Manager reports to the Chief People & Culture Officer and is responsible for the overall strategy, administration, compliance, and financial management of NEXDINE's benefits programs. This role leads the benefits function, ensuring operational excellence, regulatory compliance, and a high-quality colleague experience.

This position requires the ability to operate both strategically and tactically, effectively working across all levels of the organization while maintaining strong controls and oversight.

Strategy & Leadership

• Develop and manage the organization's benefits strategy aligned with business objectives
• Partner with leadership to provide insights, recommendations, and cost modeling
• Support vendor selection, negotiation, and ongoing performance management

Operations Oversight

• Oversee all benefits administration processes and team performance
• Ensure accurate and timely execution of enrollments, life events, and terminations
• Lead Open Enrollment strategy, communication, and execution

Workday Ownership

• Serve as the functional owner of Benefits within Workday
• Ensure data integrity across HRIS, payroll, and vendor systems
• Partner with IT, Payroll, and Finance on integrations, enhancements, and system governance

Compliance & Risk Management

• Ensure compliance with ACA, ERISA, COBRA, HIPAA, and applicable state regulations
• Oversee audits, filings, and reporting requirements
• Establish and maintain strong internal controls and validation processes

Financial Stewardship

• Manage benefits budgeting, forecasting, and cost control strategies
• Oversee carrier invoice reconciliation processes and financial accuracy
• Support and partner with Finance to ensure accurate reporting, accruals, and funding

Leave of Absence Support

• Support administration of Leave of Absence programs, including tracking, documentation, and coordination with vendors
• Maintain accurate leave data in Workday and ensure timely updates
• Assist with leave-related inquiries and escalate complex cases to the Benefits Manager
• Support compliance documentation and audit readiness

Team Leadership

• Lead, coach, and develop Benefits team members
• Establish clear roles, accountability, and performance expectations
• Provide hands-on support as needed in a fast-paced, evolving environment

Skills/Aptitude:

• Strong strategic and operational leadership capabilities
• Deep knowledge of benefits compliance and regulatory requirements
• Strong financial acumen and analytical capability
• Excellent communication and strong leadership presence
• Ability to lead through complexity and drive process improvement
• Proficiency in Microsoft Office Suite
• Advanced Workday Benefits experience required

Required Qualifications:

• Bachelor's degree in human resources, business, or related field, or equivalent experience
• 7+ years of progressive benefits experience, including leadership responsibility
• Proven experience managing vendors, compliance, and benefits strategy
• Experience in multi-site, service-based, or hospitality environments preferred

This job operates both in an office environment and within operational settings, as needed.

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. The colleague is frequently required to sit, stand, walk, use hands to handle or feel; and reach with hands and arms.

The position requires auditory and visual skills and the ability to follow written and oral instructions and procedures.

May be requested to travel less than 10% of the work week, and/or nights and weekends.