Director of Operations

POSITION SUMMARY Envision Education seeks a Director of Operations to lead the day‑to‑day execution, implementation, and integrity of core school and network operational systems. This role ensures that student data systems, attendance, enrollment, compliance workflows, and site operations run with accuracy, consistency, and timeliness across all schools. Reporting to the Senior Director of Operations, the Director of Operations translates network strategy into operational practice, supports school‑based team members, including Office Managers, with implementation, and ensures compliance‑ready systems are maintained at the site level. APPLICATION DEADLINE Deadline: June 3, 2026 START DATE July 2026 WHO WE ARE Our mission is to transform the lives of students – especially those who will be the first in their families to attend college – by preparing them for success in college, career, and life. Envision Education currently operates four small schools in San Francisco, Oakland, and Hayward, as well as a national educational consulting firm called Envision Learning Partners. Envision Education has made an explicit commitment to becoming an exemplary network of schools with an instructional and cultural vision rooted in an anti‑racist and pro‑Black framework. KEY VALUES Knowledge and Love of Self and Land Collectivism Critical Thinking Self Determination Criticality Leadership WHO YOU ARE You are equity‑focused. You are unapologetic about your deeply held belief that all children can achieve. You believe that anti‑racist and pro‑Black practices and frameworks are essential to change the status quo for all students. You are collaborative. You make decisions in partnership with others, focused on what is best for the students. You are invested in our core values. You hold high expectations for the entire school community. You examine your own biases in your pursuit of equity for all. You are a creative practitioner. You solve problems with imagination and persistence. You can build, manage, and maintain innovative systems. You are a professional teammate. You meet deadlines, communicate clearly, and stay organized. You build trust by showing up prepared and honoring shared work, expectations, and timelines. KEY RESPONSIBILITIES Recruitment & Enrollment Systems Management Lead the execution, systems management, and continuous monitoring of all recruitment and enrollment operations to ensure accurate student data, efficient application and onboarding processes, and achievement of network enrollment targets. Manage enrollment timelines, application workflows, lottery processes, and family onboarding systems using platforms such as SchoolMint and PowerSchool Enrollment. Monitor daily enrollment progress and data systems to assess performance and adjust recruitment strategies as needed. Support school‑site recruitment events, registrar functions, and front office enrollment procedures. Ensure enrollment data accuracy, documentation compliance, and system integrity across all workflows. Develop operational procedures, training materials, and family‑facing enrollment communication systems. Troubleshoot enrollment systems and coordinate resolution of operational issues across schools and central systems. Compliance Operations & Reporting Systems Management Lead and coordinate network‑wide compliance operations by managing incoming compliance requests, ensuring timely and accurate completion across functional teams, and maintaining systems, documentation, and reporting processes that support regulatory and operational accountability. Manage incoming compliance requests and coordinate completion across functional teams and requestors. Lead execution of state reporting requirements, compliance submissions, and related reporting cycles (including CALPADS and other mandated systems). Own the annual School Accountability Report Card (SARC) process as part of state reporting cycles, including cross‑functional data collection, validation, coordination, and timely submission/publication in compliance with state requirements. Maintain organized, audit‑ready documentation systems for compliance, reporting, and site visit readiness. Ensure operational compliance data is accurate, complete, and consistently maintained across systems and departments. Own compliance calendars, submission deadlines, tracking systems, and end‑to‑end reporting workflows. Coordinate collection and synthesis of data and documentation for high‑stakes reporting, audits, and compliance reviews. Support preparation for audits, site visits, inspections, and data validation processes. Track completion of compliance obligations and ensure timely follow‑through across teams and stakeholders. Escalate compliance risks or gaps and support implementation of corrective actions across operational systems. Execute compliance reporting workflows and operational submissions in alignment with governance standards, timelines, and accountability structures established by the Senior Director of Operations. Student Information Systems & Data Compliance Management Lead the daily execution, integrity, and compliance of all student information systems and data operations—including enrollment, attendance, registrar functions, meal program eligibility, and state reporting—to ensure accurate, timely, and audit‑ready student data across the network. Own daily execution and data integrity of core Student Information Systems (SIS), including PowerSchool, SchoolMint, and other enrollment platforms. Manage registrar functions, including student entry, exit, records management, and enrollment data workflows. Ensure accuracy, consistency, and completeness of student data across enrollment, attendance, and records systems. Drive high‑stakes student data submissions, including CALPADS and other required state reporting deliverables. Maintain data compliance calendars, deadlines, and tracking systems for all SIS‑related reporting requirements. Collect, organize, and prepare student data and documentation for audits, reporting, and compliance reviews. Ensure SIS‑related systems and workflows are audit‑ready, well‑documented, and aligned with regulatory standards. Escalate systemic data integrity risks, reporting concerns, and compliance gaps requiring governance‑level review or operational redesign. School Site Operations School Site Operations Systems & Compliance (Attendance, Meal, Transportation, Safety) Execute daily attendance systems, including data entry, reconciliation, reporting, Principal Apportionment readiness, and chronic absenteeism tracking. Oversee attendance reporting cycles (P‑Reports), quality assurance processes, audit documentation, and compliance workflows. Develop attendance SOPs, tools, and training materials, and train school‑site staff on procedures and compliance requirements. Operate NSLP meal program systems, including FRL eligibility tracking, POS rostering, participation monitoring, and state/federal reporting. Maintain audit‑ready compliance documentation, inspection preparedness, and required site postings. Coordinate meal vendor communication, troubleshoot service issues, and implement corrective actions and compliance processes. Develop meal program SOPs and training materials, and support site staff with technical assistance and execution support. Manage transportation operations including routing, scheduling, logistics coordination, and school‑site implementation. Coordinate transportation vendors, resolve service issues, and monitor service quality and consistency across sites. Maintain transportation SOPs, compliance documentation, budgeting, and invoice tracking systems. Support field trip and special event transportation planning, logistics, and family communication systems. Implement school safety and emergency systems, including safety plans, drills, and emergency preparedness procedures. Coordinate emergency drills, staff training, incident reporting, and compliance documentation. Support school‑site response during incidents and emergencies, maintaining tracking logs and required records. Ensure consistent implementation of safety protocols and audit‑ready documentation across all campuses. Execute site‑level operational systems and procedures within network standards, compliance frameworks, and escalation protocols established by the Senior Director of Operations. Escalate systemic operational failures, vendor risks, compliance concerns, and recurring implementation gaps requiring network‑level review or redesign. School Site Operations Support & Implementation Lead the implementation and adoption of network operational systems at school sites by providing training, tools, and real‑time support to ensure consistent, reliable execution of daily school operations across all campuses. Lead implementation of network‑wide operational systems, policies, and procedures to ensure consistent execution across all school sites. Develop and maintain practical tools, templates, and training materials to onboard and support school office staff and principals on daily operational workflows. Serve as a primary point of contact for school sites to troubleshoot and resolve day‑to‑day operational issues, system errors, and workflow bottlenecks. Provide ongoing operational support to ensure adoption, consistency, and reliability of systems across all schools. Operational Finance & Budget Support Track operational budgets and monitor variance. Manage invoices, purchasing workflows, and reimbursements. Maintain financial documentation for operational systems. Support forecasting, reporting, and budget adherence. Implement financial controls and documentation procedures. Vendor Management & Operational Coordination Manage day‑to‑day vendor communication and service coordination. Troubleshoot vendor issues and service disruptions. Monitor vendor performance and service quality across sites. Support vendor onboarding and implementation readiness. Maintain vendor documentation and operational workflows. Ensure consistent delivery of contracted services across schools. QUALIFICATIONS Commitment to the mission of Envision Education. Commitment to anti‑racist and pro‑Black leadership in the workplace. 5+ years of progressive experience in operations, preferably in education, nonprofit, or mission‑driven organizations. Bachelor’s degree. Presence and self‑awareness to serve in a leadership role for a diverse staff, setting the tone for an inclusive, and welcoming workplace culture. Ability to develop others through coaching, feedback, and professional development. Ability to operate with a high degree of autonomy and sound judgment, taking ownership of outcomes and driving work forward in complex, evolving environments. Excellent communication and interpersonal skills. Strong problem‑solving skills with the ability to navigate and influence a variety of stakeholders. Proven track record of building and strengthening operations systems, policies, and practices to support organizational scale and complexity. Once hired, continuous current California residency. Receptiveness to feedback and desire to continuously improve to meet outcomes. Flexibility during high‑demand periods (e.g., testing, graduation, opening of school). Preferred: A certificate or graduate degree in Business, Operations, Organizational Development, or related field, knowledge of Bay Area charter school landscape, experience partnering with charter authorizers, proficiency in PowerSchool, SchoolMint, and/or ParentSquare. LOCATION San Francisco Bay Area office located in Oakland, with frequent required travel to school sites in Hayward, San Francisco, and Oakland. WORK ENVIRONMENT Schools and office work environment with direct involvement in ongoing conversation, background noise, construction, and facilities work. PHYSICAL DEMANDS Prolonged Sitting & Stationary Work: Ability to remain seated at a desk or in a meeting for up to 8 hours daily. Keyboarding & Dexterity: Frequent, continuous use of hands and fingers to type on a computer keyboard, operate a mouse, and handle documents. Visual Acuity: Ability to read dense printed texts, documents, contracts, and computer screens for extended periods. Vocal & Hearing Stamina: Clear verbal communication, including the ability to speak clearly in meetings and on video/phone calls. Requires strong listening skills to comprehend stakeholder input and engage in collaborative projects. Physical Mobility: Ability to walk between offices; stand for short periods; occasionally bend, stoop, or lift light boxes (typically up to 10 or 15 pounds) to transport files and other supplies; and safely move furniture and fixtures as needed. Travel Endurance: Ability to travel via car or public transit between Support Office, school sites, and off‑site meeting locations. COMPENSATION & BENEFITS $110,000 – $130,000 annually, commensurate with experience and qualifications. Paid sick and personal necessity leave. Excellent health benefits package with employer contribution to benefits. Excellent optional Flexible Benefits Plan including dependent care, medical care, pet insurance, and commuter benefits. 403(b) Plan with employer‑provided match. Life Insurance at no cost to employee. Access to ongoing opportunities for learning, professional, and leadership development. LEGAL AND EQUITY STATEMENTS As an equal opportunity employer, we believe deeply in diversity and are committed to creating an inclusive environment for all people. Envision Education recruits, employs, compensates, and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and the many other characteristics that make us diverse. Studies have shown that women and people of the global majority are less likely to apply if they do not meet every one of the qualifications. We are interested in finding values‑aligned educators and leaders from a variety of backgrounds. We encourage you to apply, even if you don’t meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, we encourage you to apply and share your experience and questions as part of your cover letter. #J-18808-Ljbffr